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Testing a model of civility in three service lines of acute care

Other Title(s)
Clinical Session: Collaborative strategies to improve the workplace

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Author Information
  • Details
    • Ann Marie Papa, DNP, RN, CEN, NE-BC, FAEN; John W. Nelson, RN, MS; Kathleen Bartholomew, RN, MN
  • Sigma Affiliation
  • Zeta
Item Information
Item Link - Use this link for citations and online mentions.
http://hdl.handle.net/10755/291028
Abstract

Session presented on Sunday, April 14, 2013:

This study was conducted to assess a model of civility proposed by the concepts proposed by Kathleen Bartholomew. The model was tested in three service lines at the University of Pennsylvania hospital, including Women's Services, Periop, and Emergency Services. Civility is characterized by a culture of respect among a team that automatically polices itself to inhibit and extinguish any single act of cruelty, slight, or diminishment of another. Civility was assessed using the 87-item Civility Assessment which is based on the concepts of civility proposed by Kathleen Bartholomew. The Civility Assessment examines the 17 concepts that comprise the construct of Civility.

Notes

Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.

Description

Creating Healthy Work Environments. Held at the JW Marriott, Indianapolis

Repository Posting Date
2013-05-13T10:27:04Z
Type Information
TypePresentation
Acquisition
Proxy-submission
Review Type
Abstract Review Only: Reviewed by Event Host
Format
Text-based Document
Category Information
Evidence Level
N/A
Research Approach
N/A
Keywords
Civility; Acute Care
Original Publication Info
Published
2013-05-13
Posted2013-05-13
Conference Information
Name
Creating Healthy Work Environments
Host
Sigma Theta Tau International
Location
Indianapolis, Indiana, USA
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