2.50
Hdl Handle:
http://hdl.handle.net/10755/147836
Type:
Presentation
Title:
Using Measurement to Guide Improvement
Abstract:
Using Measurement to Guide Improvement
Conference Sponsor:Sigma Theta Tau International
Conference Year:2007
Author:Bendekovits, Rita A., RN, MSN, ONC
P.I. Institution Name:Lehigh Valley Hospital
Title:Quality Manager
Co-Authors:Stephanie Pacelli, BS; Gwen Kutzner, RN
[Symposium scientific presentation] Evaluating and improving our ability to provide the safest, most effective care was supported by this hospital's commitment to integrate current technology including barcoding, CAPOE, and on-line documentation for nursing. As part of this commitment, nursing leaders have supported the resources to investigate and develop web-based tools to assist in the collection, reporting and analysis of quality metrics. A goal was set by the quality department within patient care services to develop a new process to provide managers and clinical staff with resources to continuously monitor and analyze quantitative and qualitative data in a timely manner.  Monitoring requirements of the National Patient Safety Goals (NPSG), nurse sensitive quality indicators and evidence-based clinical practice guidelines were accomplished through the use of a variety of software and centralized databases. Several phases took place in order to successfully execute the new processes: Research current data collection and reporting software; Convert paper reporting system to electronic reporting system; Educate frontline staff on how to report events directly at the point of care and how to use scantrons to collect data not captured by the event reports; Upload data collected by event reports and scantrons into a web-based interactive database which establishes both global and unit-based trends over time; Make changes to the reporting collection/system based on feedback from staff; and, Allow information to be readily available to staff members through the use of a scorecard. This new technology facilitates real-time reporting of data, enables immediate follow-up from management, creates an opportunity for staff learning experiences and prompts service recovery.  It also enabled this hospital to identify strategies to improve patient outcomes by incorporating pre-existing abundant hospital-wide data.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleUsing Measurement to Guide Improvementen_GB
dc.identifier.urihttp://hdl.handle.net/10755/147836-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Using Measurement to Guide Improvement</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2007</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Bendekovits, Rita A., RN, MSN, ONC</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Lehigh Valley Hospital</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Quality Manager</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">Rita.Bendekovits@lvh.com</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Stephanie Pacelli, BS; Gwen Kutzner, RN</td></tr><tr><td colspan="2" class="item-abstract">[Symposium scientific presentation] Evaluating and improving our ability to provide the safest, most effective care was supported by this hospital's commitment to integrate current technology including barcoding, CAPOE, and on-line documentation for nursing. As part of this commitment, nursing leaders have supported the resources to investigate and develop web-based tools to assist in the collection, reporting and analysis of quality metrics.&nbsp;A goal was set by the quality department within patient care services to develop a new process to provide managers and clinical staff with resources to continuously monitor and analyze quantitative and qualitative data in a timely manner.&nbsp; Monitoring requirements of the National Patient Safety Goals (NPSG), nurse sensitive quality indicators and evidence-based clinical practice guidelines were accomplished through the use of a variety of software and centralized databases. Several phases took place in order to successfully execute the new processes:&nbsp;Research current data collection and reporting software; Convert paper reporting system to electronic reporting system; Educate frontline staff on how to report events directly at the point of care and how to use scantrons to collect data not captured by the event reports; Upload data collected by event reports and scantrons into a web-based interactive database which establishes both global and unit-based trends over time; Make changes to the reporting collection/system based on feedback from staff; and, Allow information to be readily available to staff members through the use of a scorecard. This new technology facilitates real-time reporting of data, enables immediate follow-up from management, creates an opportunity for staff learning experiences and prompts service recovery.&nbsp; It also enabled this hospital to identify strategies to improve patient outcomes by incorporating pre-existing abundant hospital-wide data.</td></tr></table>en_GB
dc.date.available2011-10-26T09:36:58Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T09:36:58Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.