2.50
Hdl Handle:
http://hdl.handle.net/10755/148267
Type:
Presentation
Title:
Transforming Ambulatory Care
Abstract:
Transforming Ambulatory Care
Conference Sponsor:Sigma Theta Tau International
Conference Year:2003
Author:Mayer, Susan Lee, EdD, RN-C
P.I. Institution Name:Jacobi Medical Center
Title:Associate Director Nursing
Co-Authors:Carol Stockert, MSN, ANP, RN; Patricia Quinn, MS, RN
During the last five years patients receiving their care in the ambulatory setting at our network were dissatisfied with the care that they were receiving. Additionally, reimbursement had remained flat while costs were continuing to rise. Registered nurse skills were not aligned with the demand and scope of service. Assessment, triage and patient education efforts were being duplicated by the registered nurse as well as the provider. Since the existing ambulatory structure resembled an inpatient model, productivity and patients demanded the implementation of a new care model utilizing the skills of the registered profesional nurse as well as expanding provider resources without duplication. Accordingly, it became necessary to grow a new team in order to improve patient satisfaction, improve staff and provider satisfaction, and increase revenue. An ambulatory educator was brought onto the nursing leadership team. The challenges that were faced and overcome will be discussed. Challenges that still face the team as well as our future thoughts for continued improvement will be presented.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleTransforming Ambulatory Careen_GB
dc.identifier.urihttp://hdl.handle.net/10755/148267-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Transforming Ambulatory Care</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2003</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Mayer, Susan Lee, EdD, RN-C</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Jacobi Medical Center</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Associate Director Nursing</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">Susan.Mayer@NBHN.net</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Carol Stockert, MSN, ANP, RN; Patricia Quinn, MS, RN</td></tr><tr><td colspan="2" class="item-abstract">During the last five years patients receiving their care in the ambulatory setting at our network were dissatisfied with the care that they were receiving. Additionally, reimbursement had remained flat while costs were continuing to rise. Registered nurse skills were not aligned with the demand and scope of service. Assessment, triage and patient education efforts were being duplicated by the registered nurse as well as the provider. Since the existing ambulatory structure resembled an inpatient model, productivity and patients demanded the implementation of a new care model utilizing the skills of the registered profesional nurse as well as expanding provider resources without duplication. Accordingly, it became necessary to grow a new team in order to improve patient satisfaction, improve staff and provider satisfaction, and increase revenue. An ambulatory educator was brought onto the nursing leadership team. The challenges that were faced and overcome will be discussed. Challenges that still face the team as well as our future thoughts for continued improvement will be presented.</td></tr></table>en_GB
dc.date.available2011-10-26T09:42:40Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T09:42:40Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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