Stoney Health Center Employee Satisfaction Survey: Implications for Staff Motivation and Morale

2.50
Hdl Handle:
http://hdl.handle.net/10755/150873
Type:
Presentation
Title:
Stoney Health Center Employee Satisfaction Survey: Implications for Staff Motivation and Morale
Abstract:
Stoney Health Center Employee Satisfaction Survey: Implications for Staff Motivation and Morale
Conference Sponsor:Sigma Theta Tau International
Conference Year:2011
Author:Carbonu, Dora Maria, EdD, MN, RN
P.I. Institution Name:Stoney Health Center
Title:Accreditation and Credentialing Specialist
[2nd International Nursing Research Conference for the World Academy of Nursing Science - Presentation] Purpose: Stoney Health Center (SHC) conducted an employee workplace satisfaction survey between October 15 and 22, 2010, to explore the relationship between communication and employee job satisfaction. Methods: A 69-item questionnaire was designed to measure communication dimensions of trust, openness and participation in decision making, in correlation with job satisfaction. Twenty-seven out of 39 respondents, comprising Physicians, Nurses, Allied Health, Support Services, and Community Services, completed and returned their questionnaires (69% response rate). Data analysis entailed Chronbach?s Alpha Scores, T-test with Chi Square, and Analysis of Variance (ANOVA). Results: Generally, respondents were moderately satisfied with their job, and with communication relationships with their supervisors. Communication dimensions of trust, openness and participation in decision making were most strongly correlated with job dimensions of supervision, training and development, treatment by colleagues and peers, and overall satisfaction - with an overall higher score on the trust dimension. Allied Health personnel were least satisfied overall, while medical personnel reported a higher level of satisfaction than their non-medical colleagues. Respondents were less satisfied with their pay and promotion opportunities. Conclusion: The overall higher score on the trust dimension may reflect employees' perception that a strong level of confidence and trust exists in their relationship with their supervisors. The medical staff may have recognized "trust" as a vital motivational element of communication that promotes workplace staff satisfaction. The result further provides SHC management with a better understanding of employee job satisfaction from a communication perspective and its implications for First Nation employees, as well as an empirical basis for planning communication strategies to achieve desired organizational outcomes in the Stoney Nakoda First Nation.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleStoney Health Center Employee Satisfaction Survey: Implications for Staff Motivation and Moraleen_GB
dc.identifier.urihttp://hdl.handle.net/10755/150873-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Stoney Health Center Employee Satisfaction Survey: Implications for Staff Motivation and Morale</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2011</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Carbonu, Dora Maria, EdD, MN, RN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Stoney Health Center</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Accreditation and Credentialing Specialist</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">afimawuko@hotmail.com</td></tr><tr><td colspan="2" class="item-abstract">[2nd International Nursing Research Conference for the World Academy of Nursing Science - Presentation] Purpose: Stoney Health Center (SHC) conducted an employee workplace satisfaction survey between October 15 and 22, 2010, to explore the relationship between communication and employee job satisfaction. Methods: A 69-item questionnaire was designed to measure communication dimensions of trust, openness and participation in decision making, in correlation with job satisfaction. Twenty-seven out of 39 respondents, comprising Physicians, Nurses, Allied Health, Support Services, and Community Services, completed and returned their questionnaires (69% response rate). Data analysis entailed Chronbach?s Alpha Scores, T-test with Chi Square, and Analysis of Variance (ANOVA). Results: Generally, respondents were moderately satisfied with their job, and with communication relationships with their supervisors. Communication dimensions of trust, openness and participation in decision making were most strongly correlated with job dimensions of supervision, training and development, treatment by colleagues and peers, and overall satisfaction - with an overall higher score on the trust dimension. Allied Health personnel were least satisfied overall, while medical personnel reported a higher level of satisfaction than their non-medical colleagues. Respondents were less satisfied with their pay and promotion opportunities. Conclusion: The overall higher score on the trust dimension may reflect employees' perception that a strong level of confidence and trust exists in their relationship with their supervisors. The medical staff may have recognized &quot;trust&quot; as a vital motivational&nbsp;element of communication that promotes workplace staff satisfaction. The result further provides SHC management with a better understanding of employee job satisfaction from a communication perspective and its implications for First Nation employees, as well as an empirical basis for planning communication strategies to achieve desired organizational outcomes in the Stoney Nakoda First Nation.</td></tr></table>en_GB
dc.date.available2011-10-26T10:45:14Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T10:45:14Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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