2.50
Hdl Handle:
http://hdl.handle.net/10755/151296
Type:
Presentation
Title:
Perceived internal marketing, job stress
Abstract:
Perceived internal marketing, job stress
Conference Sponsor:Sigma Theta Tau International
Conference Year:2007
Author:Lee, Haejung, PhD, RN
P.I. Institution Name:Pusan National University
Title:Associate Professor
Co-Authors:Jung-Ah Yoon, RN, BS and Myungsoo Kim, PhD, RN
[Research Presentation] Purpose: The purpose of the study was to identify the relationship among internal marketing, job stress, organizational commitment, and turnover intention in nursing organizations in Korea. Methods: One hundred eighty-six nurses recruited from 6 general hospitals in South Korea. The data were collected by self-reporting questionnaires and analysed by the SPSS WIN 11.0 program using descriptive statistics, Pearson's correlation coefficients and stepwise multiple regression. Results: Nurses participated in the study reported medium levels of perceived internal marketing, job stress, organizational commitment, and turnover intention. Perceived internal marketing had significant negative correlation with job stress(r=-.275) and turnover intention (r=-.301) and significant positive correlation with organizational commitment (r=.501). Employee's management philosophy, characteristics of hospital, and nurse's educational level were significant predictors of job stress (R2=.18). Working environment, monthly income, and job stress were significant predictors of organizational commitment (R2=.31). Organizational commitment, job stress, promotional strategies, and communication style in the organization were significant predictors of turnover intention (R2=.31). Conclusions: Based on the study, we assume that enhancing internal marketing can contribute to reduce job stress and increase organizational commitment, which finally reduce turnover intention. Future intervention study to modify sub-dimensions of internal marketing is warranted.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titlePerceived internal marketing, job stressen_GB
dc.identifier.urihttp://hdl.handle.net/10755/151296-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Perceived internal marketing, job stress</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2007</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Lee, Haejung, PhD, RN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Pusan National University</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Associate Professor</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">haejung@pusan.ac.kr</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Jung-Ah Yoon, RN, BS and Myungsoo Kim, PhD, RN</td></tr><tr><td colspan="2" class="item-abstract">[Research Presentation] Purpose: The purpose of the study was to identify the relationship among internal marketing, job stress, organizational commitment, and turnover intention in nursing organizations in Korea. Methods: One hundred eighty-six nurses recruited from 6 general hospitals in South Korea. The data were collected by self-reporting questionnaires and analysed by the SPSS WIN 11.0 program using descriptive statistics, Pearson's correlation coefficients and stepwise multiple regression. Results: Nurses participated in the study reported medium levels of perceived internal marketing, job stress, organizational commitment, and turnover intention. Perceived internal marketing had significant negative correlation with job stress(r=-.275) and turnover intention (r=-.301) and significant positive correlation with organizational commitment (r=.501). Employee's management philosophy, characteristics of hospital, and nurse's educational level were significant predictors of job stress (R2=.18). Working environment, monthly income, and job stress were significant predictors of organizational commitment (R2=.31). Organizational commitment, job stress, promotional strategies, and communication style in the organization were significant predictors of turnover intention (R2=.31). Conclusions: Based on the study, we assume that enhancing internal marketing can contribute to reduce job stress and increase organizational commitment, which finally reduce turnover intention. Future intervention study to modify sub-dimensions of internal marketing is warranted.</td></tr></table>en_GB
dc.date.available2011-10-26T10:57:52Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T10:57:52Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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