Client and Family Satisfaction With the Experience of Psychiatric Hospitalization

2.50
Hdl Handle:
http://hdl.handle.net/10755/151684
Type:
Presentation
Title:
Client and Family Satisfaction With the Experience of Psychiatric Hospitalization
Abstract:
Client and Family Satisfaction With the Experience of Psychiatric Hospitalization
Conference Sponsor:Sigma Theta Tau International
Conference Year:2004
Conference Date:July 22-24, 2004
Author:O'Connell, Kathleen LeClear, PhD, RN
P.I. Institution Name:Indiana University - Purdue University Fort Wayne
Title:Assoc Professor of Nursing, Assoc Dean, School of Health Sciences, & Director, Behavioral Health & Family Studies Institute
Co-Authors:Catherine Duchovic, RN, BS
Client and Family Satisfaction with the Experience of Psychiatric Hospitalization Objective: The purpose of this research was to identify factors related to satisfaction or dissatisfaction with psychiatric hospitalization from both the client/consumer and family members’ perspective. This research was jointly planned with the researchers and the local chapter of the National Alliance for the Mentally Ill (NAMI) and that collaboration will also be discussed. Design: This exploratory study incorporated both quantitative and qualitative methods. Population: All NAMI members who had been hospitalized due to psychiatric symptoms and their family members in a combined rural and urban area of a Midwestern state. Variables: This study explored client and family perspectives related to respect, communication, teaching, environment, admissions and dismissals in the context of a psychiatric hospitalization Methods: Hospitalization satisfaction surveys were sent to client/consumers and family members of NAMI in northeast Indiana. Surveys were completed anonymously and returned to the researchers. Quantitative data was analyzed for significance. Qualitative data was analyzed for trends and themes. Findings: The majority of client/consumers who responded to the survey were between the ages of 41 – 60 years of age, with 55% of respondents female and 45% male. Most (76%) had more than one hospitalization for a psychiatric diagnosis, with a mean of 4. Family responders were most likely to be female, over age 40, and a parent or spouse. Qualitative responses revolved most strongly around the need for follow-up and assistance after hospitalization. Further findings of statistical significance were also found and will be discussed. Conclusions: This research identified factors related to satisfaction or dissatisfaction with psychiatric hospitalization in this population. Implications: Findings may assist nurses and hospitals in planning hospital care that is more effective and positive for both client/consumers and families.
Repository Posting Date:
26-Oct-2011
Date of Publication:
22-Jul-2004
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleClient and Family Satisfaction With the Experience of Psychiatric Hospitalizationen_GB
dc.identifier.urihttp://hdl.handle.net/10755/151684-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Client and Family Satisfaction With the Experience of Psychiatric Hospitalization</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2004</td></tr><tr class="item-conference-date"><td class="label">Conference Date:</td><td class="value">July 22-24, 2004</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">O'Connell, Kathleen LeClear, PhD, RN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Indiana University - Purdue University Fort Wayne</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Assoc Professor of Nursing, Assoc Dean, School of Health Sciences, &amp; Director, Behavioral Health &amp; Family Studies Institute</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">oconnell@ipfw.edu</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Catherine Duchovic, RN, BS</td></tr><tr><td colspan="2" class="item-abstract">Client and Family Satisfaction with the Experience of Psychiatric Hospitalization Objective: The purpose of this research was to identify factors related to satisfaction or dissatisfaction with psychiatric hospitalization from both the client/consumer and family members&rsquo; perspective. This research was jointly planned with the researchers and the local chapter of the National Alliance for the Mentally Ill (NAMI) and that collaboration will also be discussed. Design: This exploratory study incorporated both quantitative and qualitative methods. Population: All NAMI members who had been hospitalized due to psychiatric symptoms and their family members in a combined rural and urban area of a Midwestern state. Variables: This study explored client and family perspectives related to respect, communication, teaching, environment, admissions and dismissals in the context of a psychiatric hospitalization Methods: Hospitalization satisfaction surveys were sent to client/consumers and family members of NAMI in northeast Indiana. Surveys were completed anonymously and returned to the researchers. Quantitative data was analyzed for significance. Qualitative data was analyzed for trends and themes. Findings: The majority of client/consumers who responded to the survey were between the ages of 41 &ndash; 60 years of age, with 55% of respondents female and 45% male. Most (76%) had more than one hospitalization for a psychiatric diagnosis, with a mean of 4. Family responders were most likely to be female, over age 40, and a parent or spouse. Qualitative responses revolved most strongly around the need for follow-up and assistance after hospitalization. Further findings of statistical significance were also found and will be discussed. Conclusions: This research identified factors related to satisfaction or dissatisfaction with psychiatric hospitalization in this population. Implications: Findings may assist nurses and hospitals in planning hospital care that is more effective and positive for both client/consumers and families.</td></tr></table>en_GB
dc.date.available2011-10-26T11:10:17Z-
dc.date.issued2004-07-22en_GB
dc.date.accessioned2011-10-26T11:10:17Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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