Developing Integrated Diabetes Services -- What Does an Analysis of Hospital Outpatient Clinics Teach Us?

2.50
Hdl Handle:
http://hdl.handle.net/10755/151726
Type:
Presentation
Title:
Developing Integrated Diabetes Services -- What Does an Analysis of Hospital Outpatient Clinics Teach Us?
Abstract:
Developing Integrated Diabetes Services -- What Does an Analysis of Hospital Outpatient Clinics Teach Us?
Conference Sponsor:Sigma Theta Tau International
Conference Year:2004
Conference Date:July 21, 2004
Author:Masterson, Siobhan, BSc
P.I. Institution Name:North Western Health Board
Co-Authors:Vivien Coates, PhD
Objective: Type 2 Diabetes is a growing epidemic world-wide. Coping with the increasing incidence and complexity of diabetes requires integrated service delivery. Integrated diabetes services require effective information processes and flows. For this reason the North Western Health Board plans to implement a Diabetes System. The Diabetes System must be configured to facilitate local diabetes processes. The objective of this study is therefore to examine whether current clinic processes need to be changed prior to the implementation of the Diabetes System.Design: - A proposal to carry out process analysis was presented to Diabetes Working Groups in both General Hospitals. Both groups approved the proposal - Diabetes outpatient clinics were identified for the purposes of the assessment - Suitable patients were identified opportunistically by Diabetes Nurse Specialists. The assessment was explained to patients and their permission was sought to be included in the assessment - Patients who agreed were identified to the researcher - The researcher then followed patients through the clinic, recording a variety of processes. Population, Sample, Setting, Years - The study was carried out in January 2002 in five adult diabetes clinics in two general hospitals. Methods: The researcher acted as participant as observer, following the journey of adult patients through their diabetes patient appointments. Interviews with clinic staff were conducted using structured interview schedules, designed in order to gather data that was not gained during observation. Findings: The following outcomes were obtained from the observation: - The diabetes clinic experience - Staff roles in clinics - Process analysis in hospital outpatient clinics - Gathering and use of data in diabetes clinics Conclusions: - Process analysis indicated that changes in current work flows need to be considered - While the diabetes system will be able to facilitate processes, it is staff and patients who will ultimately decide the success of integrated diabetes service development in the NWHB.
Repository Posting Date:
26-Oct-2011
Date of Publication:
21-Jul-2004
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleDeveloping Integrated Diabetes Services -- What Does an Analysis of Hospital Outpatient Clinics Teach Us?en_GB
dc.identifier.urihttp://hdl.handle.net/10755/151726-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Developing Integrated Diabetes Services -- What Does an Analysis of Hospital Outpatient Clinics Teach Us?</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2004</td></tr><tr class="item-conference-date"><td class="label">Conference Date:</td><td class="value">July 21, 2004</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Masterson, Siobhan, BSc</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">North Western Health Board</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">siobhan.masterson@nwhb.ie</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Vivien Coates, PhD</td></tr><tr><td colspan="2" class="item-abstract">Objective: Type 2 Diabetes is a growing epidemic world-wide. Coping with the increasing incidence and complexity of diabetes requires integrated service delivery. Integrated diabetes services require effective information processes and flows. For this reason the North Western Health Board plans to implement a Diabetes System. The Diabetes System must be configured to facilitate local diabetes processes. The objective of this study is therefore to examine whether current clinic processes need to be changed prior to the implementation of the Diabetes System.Design: - A proposal to carry out process analysis was presented to Diabetes Working Groups in both General Hospitals. Both groups approved the proposal - Diabetes outpatient clinics were identified for the purposes of the assessment - Suitable patients were identified opportunistically by Diabetes Nurse Specialists. The assessment was explained to patients and their permission was sought to be included in the assessment - Patients who agreed were identified to the researcher - The researcher then followed patients through the clinic, recording a variety of processes. Population, Sample, Setting, Years - The study was carried out in January 2002 in five adult diabetes clinics in two general hospitals. Methods: The researcher acted as participant as observer, following the journey of adult patients through their diabetes patient appointments. Interviews with clinic staff were conducted using structured interview schedules, designed in order to gather data that was not gained during observation. Findings: The following outcomes were obtained from the observation: - The diabetes clinic experience - Staff roles in clinics - Process analysis in hospital outpatient clinics - Gathering and use of data in diabetes clinics Conclusions: - Process analysis indicated that changes in current work flows need to be considered - While the diabetes system will be able to facilitate processes, it is staff and patients who will ultimately decide the success of integrated diabetes service development in the NWHB.</td></tr></table>en_GB
dc.date.available2011-10-26T11:11:42Z-
dc.date.issued2004-07-21en_GB
dc.date.accessioned2011-10-26T11:11:42Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.