2.50
Hdl Handle:
http://hdl.handle.net/10755/153003
Type:
Presentation
Title:
The Impact of Nurses' Emotional Intelligence on Quality of Patient Care
Abstract:
The Impact of Nurses' Emotional Intelligence on Quality of Patient Care
Conference Sponsor:Sigma Theta Tau International
Conference Year:2011
Author:Iseler, Jackeline, MSN, RN, ACNS-BC
P.I. Institution Name:Spectrum Health
Title:Clinical Nurse Specialist
Co-Authors:Kelly Adams BSN, RN, PCCN, Nurse Educator
[22nd International Nursing Research Congress - Research Presentation] Purpose: The Impact of Nurses' Emotional Intelligence on Quality of Patient Care
Emotional Intelligence (EI) is a concept that is becoming increasingly significant for its ability to describe human interactions and performance in the workplace setting. Although studied primarily in business, EI has been studied in health care industry management.  However, EI of direct patient care nurses has not been assessed nor has its impact on patient outcomes. The aim of our research study was to explore if units employing Registered Nurses (RNs) with higher emotional intelligence provide higher quality of care to patients. Methods:  
Our study used a predictive, cross-sectional design, based on Salovey and Mayer's definition of EI as "the ability to monitor one's own and other's feelings and emotions, to discriminate among them and use this information to guide one?s own thinking and actions."  We used the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) to measure emotional intelligence. Each participant in our study took the MSCEIT and received an individual report of EI. The scores of participants who worked on the same unit were combined to determine a mean emotional intelligence score for the unit.    Demographic variables were collected as potential covariates. For each patient care unit, we averaged three months of quality metrics including five nursing-sensitive patient care outcomes and five nursing care compliance indicators.  Simple linear regression will be used to see if a unit's nurses' mean emotional intelligence scores can be effective in predicting quality of patient care.  Demographic variables will be added to the regression model as covariates to determine their impact on quality of patient care.  Statistical significance is set at p < 0.05
Results:  Currently in data analysis.
Conclusion: Currently in data analysis.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleThe Impact of Nurses' Emotional Intelligence on Quality of Patient Careen_GB
dc.identifier.urihttp://hdl.handle.net/10755/153003-
dc.description.abstract<table><tr><td colspan="2" class="item-title">The Impact of Nurses' Emotional Intelligence on Quality of Patient Care</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2011</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Iseler, Jackeline, MSN, RN, ACNS-BC</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Spectrum Health</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Clinical Nurse Specialist</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">jackeline.iseler@spectrum-health.org</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Kelly Adams BSN, RN, PCCN, Nurse Educator</td></tr><tr><td colspan="2" class="item-abstract">[22nd International Nursing Research Congress - Research Presentation] Purpose:&nbsp;The Impact of Nurses' Emotional Intelligence on Quality of Patient Care<br/>Emotional Intelligence (EI) is a concept that is becoming increasingly significant for its ability to describe human interactions and performance in the workplace setting. Although studied primarily in business, EI has been studied in health care industry management.&nbsp; However, EI of direct patient care nurses has not been assessed nor has its impact on patient outcomes. The aim of our research study was to explore if units employing Registered Nurses (RNs) with higher emotional intelligence provide higher quality of care to patients. Methods:&nbsp;&nbsp; <br/>Our study used a predictive, cross-sectional design, based on Salovey and Mayer's definition of EI as &quot;the ability to monitor one's own and other's feelings and emotions, to discriminate among them and use this information to guide one?s own thinking and actions.&quot;&nbsp; We used the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) to measure emotional intelligence. Each participant in our study took the MSCEIT and received an individual report of EI. The scores of participants who worked on the same unit were combined to determine a mean emotional intelligence score for the unit.&nbsp;&nbsp;&nbsp; Demographic variables were collected as potential covariates. For each patient care unit, we averaged three months of quality metrics including five nursing-sensitive patient care outcomes and five nursing care compliance indicators.&nbsp; Simple linear regression will be used to see if a unit's nurses' mean emotional intelligence scores can be effective in predicting quality of patient care.&nbsp; Demographic variables will be added to the regression model as covariates to determine their impact on quality of patient care.&nbsp; Statistical significance is set at p &lt; 0.05 <br/>Results:&nbsp; Currently in data analysis. <br/>Conclusion: Currently in data analysis.</td></tr></table>en_GB
dc.date.available2011-10-26T11:58:32Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T11:58:32Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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