Scheduled Telephone Follow Up to Improve Patient Outcomes: A Nurse-Designed EBP Project

2.50
Hdl Handle:
http://hdl.handle.net/10755/153517
Type:
Presentation
Title:
Scheduled Telephone Follow Up to Improve Patient Outcomes: A Nurse-Designed EBP Project
Abstract:
Scheduled Telephone Follow Up to Improve Patient Outcomes: A Nurse-Designed EBP Project
Conference Sponsor:Sigma Theta Tau International
Conference Year:2006
Author:Levin, Rona, PhD, RN
P.I. Institution Name:Pace University
Title:Professor and Project Director, Joan M. Stout, Evidence-Based Practice Initiative and Visiting Faculty
Co-Authors:MaryJo Vetter, MS, RN, NPC; Paula Scharf, PhD, RN
As part of a larger study to test the effectiveness of the ARCC model to mentor nurses in the clinical setting, nurse participants designed and implemented an EBP project, telephone intervention to improve patient outcomes of pain, hospitalization rates, emergent medical care, and correctly taking oral medications. All patients cognitively and physically capable of engaging in a telephone conversation were eligible for participation in the project. English, Spanish, Russian and Chinese speaking patients were included. Consent forms in all languages were developed. The project received IRB approval. Nurses in one region of the VNSNY Long Term Home Health Care Program (N = 47) are implementing the protocol. A maximum of 12 patients from each nurse?s caseload were randomly selected to receive the telephone intervention by their start of care or recertification date. The intervention consists of calling patients at specific time intervals between home visits. All nurses were educated about the protocol. Nurses use an interview guide to facilitate consistency of approach and phone call content. Based on the review of evidence, the average length of the phone call should be 10 minutes. Nurses are keeping using a monitoring form to record the dates of the home visits and telephone calls they make as well as the length of each telephone call. The intervention will be implemented for approximately 4 months (start date was 10/31/05) in order to include a 60 day recertification period for all patients in the telephone intervention group. At the completion of the pilot period for the telephone intervention protocol, investigators will contact a random sample of patients who received the intervention to assess their satisfaction with the telephone follow-up. Results will be available for presentation at the conference in July.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleScheduled Telephone Follow Up to Improve Patient Outcomes: A Nurse-Designed EBP Projecten_GB
dc.identifier.urihttp://hdl.handle.net/10755/153517-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Scheduled Telephone Follow Up to Improve Patient Outcomes: A Nurse-Designed EBP Project</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2006</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Levin, Rona, PhD, RN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Pace University</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Professor and Project Director, Joan M. Stout, Evidence-Based Practice Initiative and Visiting Faculty</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">rlevin@pace.edu</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">MaryJo Vetter, MS, RN, NPC; Paula Scharf, PhD, RN</td></tr><tr><td colspan="2" class="item-abstract">As part of a larger study to test the effectiveness of the ARCC model to mentor nurses in the clinical setting, nurse participants designed and implemented an EBP project, telephone intervention to improve patient outcomes of pain, hospitalization rates, emergent medical care, and correctly taking oral medications. All patients cognitively and physically capable of engaging in a telephone conversation were eligible for participation in the project. English, Spanish, Russian and Chinese speaking patients were included. Consent forms in all languages were developed. The project received IRB approval. Nurses in one region of the VNSNY Long Term Home Health Care Program (N = 47) are implementing the protocol. A maximum of 12 patients from each nurse?s caseload were randomly selected to receive the telephone intervention by their start of care or recertification date. The intervention consists of calling patients at specific time intervals between home visits. All nurses were educated about the protocol. Nurses use an interview guide to facilitate consistency of approach and phone call content. Based on the review of evidence, the average length of the phone call should be 10 minutes. Nurses are keeping using a monitoring form to record the dates of the home visits and telephone calls they make as well as the length of each telephone call. The intervention will be implemented for approximately 4 months (start date was 10/31/05) in order to include a 60 day recertification period for all patients in the telephone intervention group. At the completion of the pilot period for the telephone intervention protocol, investigators will contact a random sample of patients who received the intervention to assess their satisfaction with the telephone follow-up. Results will be available for presentation at the conference in July.</td></tr></table>en_GB
dc.date.available2011-10-26T12:19:35Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T12:19:35Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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