2.50
Hdl Handle:
http://hdl.handle.net/10755/153577
Type:
Presentation
Title:
An Organization With an Inherent Desire to Become Culturally Competent
Abstract:
An Organization With an Inherent Desire to Become Culturally Competent
Conference Sponsor:Sigma Theta Tau International
Conference Year:2005
Author:Hepburn-Smith, Millie, MSN, RN, APRN-BC
P.I. Institution Name:PinnacleHealth System, Harrisburg Hospital
Title:Clinical Nurse Specialist
Co-Authors:Marianne Allen, MN, RNC; Karen Whitmer, RN, BS, ONC
Statement of the Problem: The American patient has changed. As America becomes increasingly culturally diverse, the cultural mix of patients also changes. However, nursing remains an overwhelmingly white female workforce (80%). This offers potential for disparity in the provision of effective health care.Educational training program in cultural diversity may offer solutions for the provision of care. Significance: At an urban hospital system, service area encompasses a 12 county region. U.S. 2000 Census report; within the city limits, a total population of roughly 247, 000 ò 54.83% Black Americans ò 28.58% White ò 11.69% Hispanic or Latino ò 2.83% Asian ò 2.03% Another/Multiple Race The professional nurses at the hospital, however, are 80% white. This dynamic offers a potential for disparity in the provision of effective health care. Objective/Design/Setting: A multi-phased quasi experimental (1) Increases staff desire toward competence in culturally sensitive care 2) Provide a framework for culturally competent patient care (3) Provide education specific to selected cultures Description of the intervention; education to enhance culture of care: In alignment with the National Center for Cultural Competence (NCCC): Cultural competence requires organizations and their personnel to: value diversity, conduct self-assessment, manage the dynamics of difference, acquire and institutionalize cultural knowledge, and adapt to the cultural contexts of individuals and communities served. Setting: Two medical units were identified as test units for the educational intervention. two additional medical units served as a control units. Outcome Measures: A behavioral staff assessment and reassessment Patient satisfaction surveys: compared pre and post educational implementation. Results/Conclusions: 1.Patient satisfaction surveys were compared by unit for the period of time identified. Survey scores increased by 15% on both units. Significant Improvement sustained on one test unit and not other. 2.Staff assessment and reassessment also displayed significant improvement. Statistical relevance will be discussed of both outcome measures.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleAn Organization With an Inherent Desire to Become Culturally Competenten_GB
dc.identifier.urihttp://hdl.handle.net/10755/153577-
dc.description.abstract<table><tr><td colspan="2" class="item-title">An Organization With an Inherent Desire to Become Culturally Competent</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2005</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Hepburn-Smith, Millie, MSN, RN, APRN-BC</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">PinnacleHealth System, Harrisburg Hospital</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Clinical Nurse Specialist</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">mhepburn-smith@pinnaclehealth.org</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Marianne Allen, MN, RNC; Karen Whitmer, RN, BS, ONC</td></tr><tr><td colspan="2" class="item-abstract">Statement of the Problem: The American patient has changed. As America becomes increasingly culturally diverse, the cultural mix of patients also changes. However, nursing remains an overwhelmingly white female workforce (80%). This offers potential for disparity in the provision of effective health care.Educational training program in cultural diversity may offer solutions for the provision of care. Significance: At an urban hospital system, service area encompasses a 12 county region. U.S. 2000 Census report; within the city limits, a total population of roughly 247, 000 &ograve; 54.83% Black Americans &ograve; 28.58% White &ograve; 11.69% Hispanic or Latino &ograve; 2.83% Asian &ograve; 2.03% Another/Multiple Race The professional nurses at the hospital, however, are 80% white. This dynamic offers a potential for disparity in the provision of effective health care. Objective/Design/Setting: A multi-phased quasi experimental (1) Increases staff desire toward competence in culturally sensitive care 2) Provide a framework for culturally competent patient care (3) Provide education specific to selected cultures Description of the intervention; education to enhance culture of care: In alignment with the National Center for Cultural Competence (NCCC): Cultural competence requires organizations and their personnel to: value diversity, conduct self-assessment, manage the dynamics of difference, acquire and institutionalize cultural knowledge, and adapt to the cultural contexts of individuals and communities served. Setting: Two medical units were identified as test units for the educational intervention. two additional medical units served as a control units. Outcome Measures: A behavioral staff assessment and reassessment Patient satisfaction surveys: compared pre and post educational implementation. Results/Conclusions: 1.Patient satisfaction surveys were compared by unit for the period of time identified. Survey scores increased by 15% on both units. Significant Improvement sustained on one test unit and not other. 2.Staff assessment and reassessment also displayed significant improvement. Statistical relevance will be discussed of both outcome measures.</td></tr></table>en_GB
dc.date.available2011-10-26T12:22:05Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T12:22:05Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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