Effects of Nonviolent Communication Program for the Hospital Nurse Managers in Korea

2.50
Hdl Handle:
http://hdl.handle.net/10755/154035
Type:
Presentation
Title:
Effects of Nonviolent Communication Program for the Hospital Nurse Managers in Korea
Abstract:
Effects of Nonviolent Communication Program for the Hospital Nurse Managers in Korea
Conference Sponsor:Sigma Theta Tau International
Conference Year:2011
Author:Chung, Hee-Shim, RN, MN, PhD
P.I. Institution Name:THE CATHOLIC UNIVERSITY OF KOREA UIJEONGBU ST. MARY'S HOSPITAL
Title:Team Leader of Nursing Department
Co-Authors:Soon-Lae Kim RN, MPH, PhD, Professor
[22nd International Nursing Research Congress - Evidence-based Practice Presentation] An quasi experimental study was carried out to evaluate the effects of application of the Non-Violent Communication program(NVC) for hospital nurse managers on their facilitative communication skills, empathic abilities and self-efficacy on communication. The experiment was conducted from January 11th to February 24th, in 2010, among the 45-nursing unit managers who worked at two university hospitals in Gyeonggi-Do, Korea. The 45 subjects were assigned into two groups(24 unit managers for the experimental group and 21 for the control group) by randomization. Each members of the experimental group got the NVC program training, for 6 weeks(3 hours a day, one day a week). While, the control group unit managers were provided with printed materials which briefly explain on NVC skills only. The structured questionnaires for the study for measurement of the subjects? facilitative communication skills, empathic ability and self-efficacy on communication were sent by post. The perceived level of facilitative communication skills of the experimental group unit managers were measured by the staff nurses. Data were analyzed using the SAS Ver. 9.1 program.
The study results were as follows; 1. The levels of facilitative communication were significantly increased(p=.004) in experimental group compare to control group after experiment, especially in the sub-criteria of 'empathic understanding'(p=.001) and 'Immediacy'(p=.026). 2. The level of facilitative communication levels were significantly higher in the unit managers than their staff nurses(p=.017). 3. There were no significant changes in empathic ability and self-efficacy of communication amongst the unit managers before and after experiment. According to the study, the NVC program on hospital nurse managers were effective in the promotion of facilitated communication. So the NVC program can be utilized as a useful training program of nurse managers for the improvement of communication within hospitals.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleEffects of Nonviolent Communication Program for the Hospital Nurse Managers in Koreaen_GB
dc.identifier.urihttp://hdl.handle.net/10755/154035-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Effects of Nonviolent Communication Program for the Hospital Nurse Managers in Korea</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2011</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Chung, Hee-Shim, RN, MN, PhD</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">THE CATHOLIC UNIVERSITY OF KOREA UIJEONGBU ST. MARY'S HOSPITAL</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Team Leader of Nursing Department</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">behappy@catholic.ac.kr</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Soon-Lae Kim RN, MPH, PhD, Professor</td></tr><tr><td colspan="2" class="item-abstract">[22nd International Nursing Research Congress - Evidence-based Practice Presentation] An quasi experimental study was carried out to evaluate the effects of application of the Non-Violent Communication program(NVC) for hospital nurse managers on their facilitative communication skills, empathic abilities and self-efficacy on communication. The experiment was conducted from January 11th to February 24th, in 2010, among the 45-nursing unit managers who worked at two university hospitals in Gyeonggi-Do, Korea. The 45 subjects were assigned into two groups(24 unit managers for the experimental group and 21 for the control group) by randomization. Each members of the experimental group got the NVC program training, for 6 weeks(3 hours a day, one day a week). While, the control group unit managers were provided with printed materials which briefly explain on NVC skills only. The structured questionnaires for the study for measurement of the subjects? facilitative communication skills, empathic ability and self-efficacy on communication were sent by post. The perceived level of facilitative communication skills of the experimental group unit managers were measured by the staff nurses. Data were analyzed using the SAS Ver. 9.1 program. <br/>The study results were as follows; 1. The levels of facilitative communication were significantly increased(p=.004) in experimental group compare to control group after experiment, especially in the sub-criteria of 'empathic understanding'(p=.001) and 'Immediacy'(p=.026). 2. The level of facilitative communication levels were significantly higher in the unit managers than their staff nurses(p=.017). 3. There were no significant changes in empathic ability and self-efficacy of communication amongst the unit managers before and after experiment. According to the study, the NVC program on hospital nurse managers were effective in the promotion of facilitated communication. So the NVC program can be utilized as a useful training program of nurse managers for the improvement of communication within hospitals.</td></tr></table>en_GB
dc.date.available2011-10-26T12:41:44Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T12:41:44Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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