An Integrated Quality Management Model to Promote Quality of Care and Patient Safety: An Empirical Study in a Regional Hospital in Taiwan

2.50
Hdl Handle:
http://hdl.handle.net/10755/154971
Type:
Presentation
Title:
An Integrated Quality Management Model to Promote Quality of Care and Patient Safety: An Empirical Study in a Regional Hospital in Taiwan
Abstract:
An Integrated Quality Management Model to Promote Quality of Care and Patient Safety: An Empirical Study in a Regional Hospital in Taiwan
Conference Sponsor:Sigma Theta Tau International
Conference Year:2009
Author:Shieh, Shew-Fang, DBA, MS, RN
P.I. Institution Name:Cardinal Tien Hospital
Title:Associate Director
[Evidence-based Practice Session Presentation] Patient safety and quality of care has been concerned and discussed by top management in decade. Accordingly, an integrated quality management model was developed and implemented in a regional hospital in Taiwan. It is interested and required to know the effectiveness of implementing this quality management model. The aim of this research was to investigate the outcome of performing the integrated quality management model through an empirical study. Survey and retrospective design as method was used to collect the data. The research was conducted in a teaching hospital in Taiwan. A structured questionnaire was developed and used as a tool to evaluate nurses' perceptions and satisfaction with the integrated quality management model. Head nurse of the hospital was invited to voluntarily participate in the study and asked to respond the questions according to her/his viewpoint. A total of 50 questionnaires were distributed to the subjects and the response rate was 90%. The data was keyed into the computerized statistical analysis software. Besides, the incident reports of the hospital from July 7 2007 to June 2008 were retrieved to examine the improvement of quality of nursing care and patient safety. The results of this research indicate that both quality of nursing care and patient safety were improved in terms of decreasing the rate of incident events after implementing the integrated quality management program. Head nurse were satisfied with this integrated quality management model and perceived it as an effective and valuable model. The results of this research provide valuable reference data for top management personnel assigned to set policies regarding patient safety and quality of hospital care. In addition, the results of this research contribute to the field of patient safety and quality management for academics who may wish further investigate these phenomena in more depth.  Keywords: quality management, patient safety
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleAn Integrated Quality Management Model to Promote Quality of Care and Patient Safety: An Empirical Study in a Regional Hospital in Taiwanen_GB
dc.identifier.urihttp://hdl.handle.net/10755/154971-
dc.description.abstract<table><tr><td colspan="2" class="item-title">An Integrated Quality Management Model to Promote Quality of Care and Patient Safety: An Empirical Study in a Regional Hospital in Taiwan</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2009</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Shieh, Shew-Fang, DBA, MS, RN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Cardinal Tien Hospital</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Associate Director</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">shewfang@ms22.hinet.net</td></tr><tr><td colspan="2" class="item-abstract">[Evidence-based Practice Session Presentation] Patient safety and quality of&nbsp;care has been concerned and discussed by top management in decade. Accordingly, an integrated quality management model was developed and implemented in a regional hospital in Taiwan. It is interested and required to know the effectiveness of implementing this quality management model. The aim of this research was to investigate the outcome of performing the integrated quality management model through an empirical study. Survey and retrospective design as method was used to collect the data. The research was conducted in a teaching hospital in Taiwan. A structured questionnaire was developed and used as a tool to evaluate nurses' perceptions and satisfaction with the integrated quality management model. Head nurse of the hospital was invited to voluntarily participate in the study and asked to respond the questions according to her/his viewpoint. A total of 50 questionnaires were distributed to the subjects and the response rate was 90%. The data was keyed into the computerized statistical analysis software. Besides, the incident reports of the hospital from July 7 2007 to June 2008 were retrieved to examine the improvement of quality of nursing care and patient safety. The results of this research indicate that both quality of nursing care and patient safety were improved in terms of decreasing the rate of incident events after implementing the integrated quality management program. Head nurse were satisfied with this integrated quality management model and perceived it as an effective and valuable model. The results of this research provide valuable reference data for top management personnel assigned to set policies regarding patient safety and quality of hospital care. In addition, the results of this research contribute to the field of patient safety and quality management for academics who may wish further investigate these phenomena in more depth.&nbsp; Keywords: quality management, patient safety</td></tr></table>en_GB
dc.date.available2011-10-26T13:25:41Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T13:25:41Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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