2.50
Hdl Handle:
http://hdl.handle.net/10755/155952
Type:
Presentation
Title:
Promoting and Measuring the Patient Experience with Structured Rounding
Abstract:
Promoting and Measuring the Patient Experience with Structured Rounding
Conference Sponsor:Sigma Theta Tau International
Conference Year:2011
Author:Smith, Claudia DiSabatino, PhD, RN, NE-BC
P.I. Institution Name:St. Luke's Episcopal Hospital
Title:Director, Nursing Research
[22nd International Nursing Research Congress - Research Symposium Presentation] Purpose: Hourly rounding is one ?evidence-based? strategy to improve the patient's perception of their hospital experience. Limited research has been done, however, to evaluate the effectiveness of hourly rounding as a strategy to improve patient satisfaction in hospitalized patients. The purpose of this presentation is to discuss study methods and findings related to the measurement of the patient experience in a quasi-experimental research study in which two different implementation strategies were used to initiate hourly rounding in two similar patient care units.
 Methods: Following IRB approval, purposive sampling was used to select the control and intervention units. Hourly rounding was initiated following standard train-the-trainer education in the control unit, while a standardized hourly rounding protocol (SHaRP) was implemented in the intervention unit using formalized, structured classroom training accompanied by personal coaching and mentoring.
 Results: Metrics used to evaluate the patient experience include: monthly tracking of responses to specific items on the HCAP and NRC Picker questionnaires; two additional study-specific questions in daily hospital-wide discharge phone calls; completion of daily in-room rounding logs; one additional question in daily nurse leader rounds. Patient satisfaction ascertained in discharge phone calls yielded nominal data; therefore, chi-square tests were used to compare scores in the intervention unit to those in the control unit. Data were plotted to illustrate changes over time. A significance level of p<0.05 was used for all analyses.
 Conclusion: Hourly rounding improves the patient experience; however, statistical significance was demonstrated in only four research studies. The gap in literature suggested the need for an adequately powered, interventional study to be conducted over a period of time with data analyzed using robust statistical analysis. Findings, conclusions, and implications will be available for presentation at the time of the conference.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Sigma Theta Tau International

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titlePromoting and Measuring the Patient Experience with Structured Roundingen_GB
dc.identifier.urihttp://hdl.handle.net/10755/155952-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Promoting and Measuring the Patient Experience with Structured Rounding</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Sigma Theta Tau International</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2011</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Smith, Claudia DiSabatino, PhD, RN, NE-BC</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">St. Luke's Episcopal Hospital</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Director, Nursing Research</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">csmith1@sleh.com</td></tr><tr><td colspan="2" class="item-abstract">[22nd International Nursing Research Congress - Research Symposium Presentation] Purpose: Hourly rounding is one ?evidence-based? strategy to improve the patient's perception of their hospital experience. Limited research has been done, however, to evaluate the effectiveness of hourly rounding as a strategy to improve patient satisfaction in hospitalized patients. The purpose of this presentation is to discuss study methods and findings related to the measurement of the patient experience in a quasi-experimental research study in which two different implementation strategies were used to initiate hourly rounding in two similar patient care units. <br/>&nbsp;Methods: Following IRB approval, purposive sampling was used to select the control and intervention units. Hourly rounding was initiated following standard train-the-trainer education in the control unit, while a standardized hourly rounding protocol (SHaRP) was implemented in the intervention unit using formalized, structured classroom training accompanied by personal coaching and mentoring. <br/>&nbsp;Results: Metrics used to evaluate the patient experience include: monthly tracking of responses to specific items on the HCAP and NRC Picker questionnaires; two additional study-specific questions in daily hospital-wide discharge phone calls; completion of daily in-room rounding logs; one additional question in daily nurse leader rounds. Patient satisfaction ascertained in discharge phone calls yielded nominal data; therefore, chi-square tests were used to compare scores in the intervention unit to those in the control unit. Data were plotted to illustrate changes over time. A significance level of p&lt;0.05 was used for all analyses. <br/>&nbsp;Conclusion: Hourly rounding improves the patient experience; however, statistical significance was demonstrated in only four research studies. The gap in literature suggested the need for an adequately powered, interventional study to be conducted over a period of time with data analyzed using robust statistical analysis. Findings, conclusions, and implications will be available for presentation at the time of the conference.</td></tr></table>en_GB
dc.date.available2011-10-26T14:18:49Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T14:18:49Z-
dc.description.sponsorshipSigma Theta Tau Internationalen_GB
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