2.50
Hdl Handle:
http://hdl.handle.net/10755/157109
Category:
Abstract
Type:
Presentation
Title:
CSI: Challenges in Sharing Information in a Small Community Hospital ICU
Author(s):
Gooding, Martha; Lindsey, Roseanne
Author Details:
Martha Gooding, Seton Northwest Hospital, Austin, Texas, USA, email: mgooding@seton.org; Rosanne Lindsey
Abstract:
PURPOSE: In a fast-paced, high acuity world, hospitals generate large amounts of critical information that must be quickly disseminated and implemented by staff. Communication has been shown to be a leading factor in achieving patient safety as well as healthy work environments. In an effort to enhance vital communication of important data to bedside care-givers, our ICU nurses sought to find enhanced, easily accessible avenues of communication for all staff. Description: Staff nurses assessed challenges impeding their access to current information. Obstacles included lack of a central location for information, inaccurate messages passed along verbally, and confidentiality issues with posting information at various places in the unit. There were also problems with frequently revised application software programs, staff lack of computer proficiency, computer availability issues, and staff having difficulty staying current on rapid cycle changes in protocols in an evidence-based environment. Several avenues to disseminate information were tried, including bulletin boards, mailboxes for all staff, unit meetings, automated voice reporting systems with messages added, and email for all staff. ICU management then set up an ICU website specifically for the unit and accessible from every hospital computer. It has a calendar with important unit dates and deadlines and unit meeting dates. Staff includes minutes from meetings, committee notes and contact information. New policies, protocols, and updates, links to other websites, safety alerts, resources, unit forms, and a place for comments and questions are also included. EVALUATION: The development of an accessible, central resource for the transmission of recent relevant information to staff nurses at the point of care has resulted in increased RN satisfaction with team communications, better collaboration, respect, and team cohesiveness. Without this concise, one-step communication medium, valuable information would be under-reported, lost, or not accessed by caregivers. Staff nurses have responded positively to this new forum for sending, receiving, and discussing relevant information. The website, specific to our unit staff, serves to promote excellence, positive patient outcomes, as well as patient safety and a healthy work environment.
Repository Posting Date:
26-Oct-2011
Date of Publication:
26-Oct-2011
Citation:
2009 National Teaching Institute Research Abstracts. American Journal of Critical Care, 18(3), e1-e17.
Conference Date:
2009
Conference Name:
National Teaching Institute and Critical Care Exposition
Conference Host:
American Association of Critical-Care Nurses
Conference Location:
New Orleans, Louisiana, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_GB
dc.typePresentationen_GB
dc.titleCSI: Challenges in Sharing Information in a Small Community Hospital ICUen_GB
dc.contributor.authorGooding, Marthaen_GB
dc.contributor.authorLindsey, Roseanneen_GB
dc.author.detailsMartha Gooding, Seton Northwest Hospital, Austin, Texas, USA, email: mgooding@seton.org; Rosanne Lindseyen_GB
dc.identifier.urihttp://hdl.handle.net/10755/157109-
dc.description.abstractPURPOSE: In a fast-paced, high acuity world, hospitals generate large amounts of critical information that must be quickly disseminated and implemented by staff. Communication has been shown to be a leading factor in achieving patient safety as well as healthy work environments. In an effort to enhance vital communication of important data to bedside care-givers, our ICU nurses sought to find enhanced, easily accessible avenues of communication for all staff. Description: Staff nurses assessed challenges impeding their access to current information. Obstacles included lack of a central location for information, inaccurate messages passed along verbally, and confidentiality issues with posting information at various places in the unit. There were also problems with frequently revised application software programs, staff lack of computer proficiency, computer availability issues, and staff having difficulty staying current on rapid cycle changes in protocols in an evidence-based environment. Several avenues to disseminate information were tried, including bulletin boards, mailboxes for all staff, unit meetings, automated voice reporting systems with messages added, and email for all staff. ICU management then set up an ICU website specifically for the unit and accessible from every hospital computer. It has a calendar with important unit dates and deadlines and unit meeting dates. Staff includes minutes from meetings, committee notes and contact information. New policies, protocols, and updates, links to other websites, safety alerts, resources, unit forms, and a place for comments and questions are also included. EVALUATION: The development of an accessible, central resource for the transmission of recent relevant information to staff nurses at the point of care has resulted in increased RN satisfaction with team communications, better collaboration, respect, and team cohesiveness. Without this concise, one-step communication medium, valuable information would be under-reported, lost, or not accessed by caregivers. Staff nurses have responded positively to this new forum for sending, receiving, and discussing relevant information. The website, specific to our unit staff, serves to promote excellence, positive patient outcomes, as well as patient safety and a healthy work environment.en_GB
dc.date.available2011-10-26T19:25:45Z-
dc.date.issued2011-10-26en_GB
dc.date.accessioned2011-10-26T19:25:45Z-
dc.identifier.citation2009 National Teaching Institute Research Abstracts. American Journal of Critical Care, 18(3), e1-e17.en_GB
dc.conference.date2009en_GB
dc.conference.nameNational Teaching Institute and Critical Care Expositionen_GB
dc.conference.hostAmerican Association of Critical-Care Nursesen_GB
dc.conference.locationNew Orleans, Louisiana, USAen_GB
dc.identifier.citation2009 National Teaching Institute Research Abstracts. American Journal of Critical Care, 18(3), e1-e17.en_GB
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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