2.50
Hdl Handle:
http://hdl.handle.net/10755/158617
Type:
Presentation
Title:
The Nurse-Managed Center: Factors Influencing Consumer Satisfaction
Abstract:
The Nurse-Managed Center: Factors Influencing Consumer Satisfaction
Conference Sponsor:Midwest Nursing Research Society
Conference Year:2002
Author:Corser, William
P.I. Institution Name:Michigan State University
Title:Assistant Professor
Contact Address:College of Nursing, A109 Life Sciences Building, East Lansing, MI, 48824-1317, USA
Contact Telephone:517.355.0328
The number of nurse-managed centers (NMC) that are contractually linked to the Veterans Administration and/or academic institutions continues to grow. However, little is known of what specific factors more heavily influence the overall satisfaction levels of consumers who use these facilities for their health care. Moreover, the identification of the specific care delivery system components that underlie the effectiveness of NMC's is still evolving. This project investigated the question," What specific dimensions of care most heavily contribute to the composite satisfaction levels of consumers who have received care at a NMC affiliated with the Veterans Administration and an academic institution?" The quantitative survey questionnaire data from over 180 consumers served at one mid-Michigan NMC during 1999-2000 is being analyzed through a series of exploratory correlational analysis procedures. Qualitative data from these survey respondents and members of a focus group are also being analyzed for their major thematic codes using a content analysis method. The results of this study are expected to contribute to a clearer appreciation of what specific care delivery system components may cause consumers to feel more highly satisfied with their overall care provided by advanced practice nurses. This improved understanding should assist administrators and practitioners during the future design and implementation of such health care agencies to better inform care deliver.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Midwest Nursing Research Society

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleThe Nurse-Managed Center: Factors Influencing Consumer Satisfactionen_GB
dc.identifier.urihttp://hdl.handle.net/10755/158617-
dc.description.abstract<table><tr><td colspan="2" class="item-title">The Nurse-Managed Center: Factors Influencing Consumer Satisfaction</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Midwest Nursing Research Society</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2002</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Corser, William</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Michigan State University</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Assistant Professor</td></tr><tr class="item-address"><td class="label">Contact Address:</td><td class="value">College of Nursing, A109 Life Sciences Building, East Lansing, MI, 48824-1317, USA</td></tr><tr class="item-phone"><td class="label">Contact Telephone:</td><td class="value">517.355.0328</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">corser@msu.edu</td></tr><tr><td colspan="2" class="item-abstract">The number of nurse-managed centers (NMC) that are contractually linked to the Veterans Administration and/or academic institutions continues to grow. However, little is known of what specific factors more heavily influence the overall satisfaction levels of consumers who use these facilities for their health care. Moreover, the identification of the specific care delivery system components that underlie the effectiveness of NMC's is still evolving. This project investigated the question,&quot; What specific dimensions of care most heavily contribute to the composite satisfaction levels of consumers who have received care at a NMC affiliated with the Veterans Administration and an academic institution?&quot; The quantitative survey questionnaire data from over 180 consumers served at one mid-Michigan NMC during 1999-2000 is being analyzed through a series of exploratory correlational analysis procedures. Qualitative data from these survey respondents and members of a focus group are also being analyzed for their major thematic codes using a content analysis method. The results of this study are expected to contribute to a clearer appreciation of what specific care delivery system components may cause consumers to feel more highly satisfied with their overall care provided by advanced practice nurses. This improved understanding should assist administrators and practitioners during the future design and implementation of such health care agencies to better inform care deliver.</td></tr></table>en_GB
dc.date.available2011-10-26T21:13:53Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T21:13:53Z-
dc.description.sponsorshipMidwest Nursing Research Societyen_GB
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