Provider and Patient Reports of Office Encounters: Identifying Communication Needs in the Office Setting

2.50
Hdl Handle:
http://hdl.handle.net/10755/159582
Type:
Presentation
Title:
Provider and Patient Reports of Office Encounters: Identifying Communication Needs in the Office Setting
Author(s):
Catrambone, Cathy D.
Abstract:
Provider and Patient Reports of Office Encounters: Identifying Communication Needs in the Office Setting
Conference Sponsor:Midwest Nursing Research Society
Conference Year:2003
Author:Catrambone, Cathy
Co-Authors:Ann Minnick; Lois Halstead; Steven K. Rothschild; Stan Lapidos; David A. Lindeman
Purpose: To compare provider and patient reports of satisfaction with office encounters in Midwestern, urban primary care practices. Theoretical Framework: The theoretical framework is based on Systems Theory with the intervention designed to influence feedback loops. Subjects: Providers (MD, NP) in nine office practices, four intervention and five non-intervention sites and adult patients participated in the study. Methods: During 2001-2002, providers completed the Suchman tool regarding out patient encounters (n=493) and the Stamps survey regarding job satisfaction (n=44). Adult patients completed surveys regarding satisfaction with their office visit (n=1,029). Results: Discrepancies were noted between practitioner reports of job satisfaction and reports of individual patient encounters including how time was spent, amount of time with patient, and necessity of visit. Major communication problems were noted regarding patient psychosocial condition and patient relationships. Conclusions: Providers seem unable to solve system issues in the outpatient setting. Patients need better ways to communicate their needs to providers. AN: MN030282
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Midwest Nursing Research Society

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleProvider and Patient Reports of Office Encounters: Identifying Communication Needs in the Office Settingen_GB
dc.contributor.authorCatrambone, Cathy D.en
dc.identifier.urihttp://hdl.handle.net/10755/159582en
dc.description.abstract<table><tr><td colspan="2" class="item-title">Provider and Patient Reports of Office Encounters: Identifying Communication Needs in the Office Setting</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Midwest Nursing Research Society</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2003</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Catrambone, Cathy</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Ann Minnick; Lois Halstead; Steven K. Rothschild; Stan Lapidos; David A. Lindeman </td></tr><tr><td colspan="2" class="item-abstract">Purpose: To compare provider and patient reports of satisfaction with office encounters in Midwestern, urban primary care practices. Theoretical Framework: The theoretical framework is based on Systems Theory with the intervention designed to influence feedback loops. Subjects: Providers (MD, NP) in nine office practices, four intervention and five non-intervention sites and adult patients participated in the study. Methods: During 2001-2002, providers completed the Suchman tool regarding out patient encounters (n=493) and the Stamps survey regarding job satisfaction (n=44). Adult patients completed surveys regarding satisfaction with their office visit (n=1,029). Results: Discrepancies were noted between practitioner reports of job satisfaction and reports of individual patient encounters including how time was spent, amount of time with patient, and necessity of visit. Major communication problems were noted regarding patient psychosocial condition and patient relationships. Conclusions: Providers seem unable to solve system issues in the outpatient setting. Patients need better ways to communicate their needs to providers. AN: MN030282 </td></tr></table>en_GB
dc.date.available2011-10-26T22:08:53Zen
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T22:08:53Zen
dc.description.sponsorshipMidwest Nursing Research Societyen_GB
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.