2.50
Hdl Handle:
http://hdl.handle.net/10755/160283
Type:
Presentation
Title:
Nonverbal Behavioral Cues Impact on Nursing Management
Abstract:
Nonverbal Behavioral Cues Impact on Nursing Management
Conference Sponsor:Midwest Nursing Research Society
Conference Year:2004
Author:Penprase, Barbara, PhD, RN, CNOR
Title:Assistant Professor
Contact Address:SON, 3500 Eagle, Troy, MI, 48083, USA
The purpose of this research was to understand the impact of nonverbal communication cues that act to reinforce prescribed behaviors in nursing management. Using a qualitative methodology, the researcher produced an ethnography portrayal of nonverbal communication cues that were used to condition new managers behaviors. The study spanned three-years of data collection observing nursing managers in over 150 meetings as well as over numerous informal groups interacting with other managers and hospital administrators. Specific nonverbal communication cues were noted repeatedly related to the training of new managers. These cues served to “train” new managers in appropriate, acceptable behaviors. However, the cues also served to alienate a new member from the management group. The actions were unconscious; nurse managers were unaware of the significant impact of the nonverbal communication cues among each other related to the acceptance of new managers. The nonverbal clues were telling of a new manager’s potential success of becoming accepted by her/his peers before verbal communications became apparent. Understanding nonverbal behavioral cues are important because communication and power are tightly linked. Nonverbal communication supplements speech. It is not redundant but highly congruent with speech. Nonverbal behavior is very evident in demonstrating power as well as used as a tool to control and influence other people. The author’s research demonstrates that nonverbal cues often portray significant information regarding power among nursing managers especially related to gaze, body position and body movements. This research explores nonverbal communication during interactions among nursing managers. The research findings indicate that nonverbal behavioral cues act as strong communicators for nursing managers as to the success of new nurse managers. Through an understanding of nonverbal communication cues, nursing managers can become more aware of how unconscious behaviors significantly impact the perceptions and behaviors of new nurse managers and well as each other.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Midwest Nursing Research Society

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleNonverbal Behavioral Cues Impact on Nursing Managementen_GB
dc.identifier.urihttp://hdl.handle.net/10755/160283-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Nonverbal Behavioral Cues Impact on Nursing Management</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Midwest Nursing Research Society</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2004</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Penprase, Barbara, PhD, RN, CNOR</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Assistant Professor</td></tr><tr class="item-address"><td class="label">Contact Address:</td><td class="value">SON, 3500 Eagle, Troy, MI, 48083, USA</td></tr><tr><td colspan="2" class="item-abstract">The purpose of this research was to understand the impact of nonverbal communication cues that act to reinforce prescribed behaviors in nursing management. Using a qualitative methodology, the researcher produced an ethnography portrayal of nonverbal communication cues that were used to condition new managers behaviors. The study spanned three-years of data collection observing nursing managers in over 150 meetings as well as over numerous informal groups interacting with other managers and hospital administrators. Specific nonverbal communication cues were noted repeatedly related to the training of new managers. These cues served to &ldquo;train&rdquo; new managers in appropriate, acceptable behaviors. However, the cues also served to alienate a new member from the management group. The actions were unconscious; nurse managers were unaware of the significant impact of the nonverbal communication cues among each other related to the acceptance of new managers. The nonverbal clues were telling of a new manager&rsquo;s potential success of becoming accepted by her/his peers before verbal communications became apparent. Understanding nonverbal behavioral cues are important because communication and power are tightly linked. Nonverbal communication supplements speech. It is not redundant but highly congruent with speech. Nonverbal behavior is very evident in demonstrating power as well as used as a tool to control and influence other people. The author&rsquo;s research demonstrates that nonverbal cues often portray significant information regarding power among nursing managers especially related to gaze, body position and body movements. This research explores nonverbal communication during interactions among nursing managers. The research findings indicate that nonverbal behavioral cues act as strong communicators for nursing managers as to the success of new nurse managers. Through an understanding of nonverbal communication cues, nursing managers can become more aware of how unconscious behaviors significantly impact the perceptions and behaviors of new nurse managers and well as each other. </td></tr></table>en_GB
dc.date.available2011-10-26T22:47:47Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T22:47:47Z-
dc.description.sponsorshipMidwest Nursing Research Societyen_GB
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