Using Performance Measures to Assess the Financial Viability of Nurse-Managed Centers: A Comparison of 2000 and 2001 Data

2.50
Hdl Handle:
http://hdl.handle.net/10755/161268
Type:
Presentation
Title:
Using Performance Measures to Assess the Financial Viability of Nurse-Managed Centers: A Comparison of 2000 and 2001 Data
Abstract:
Using Performance Measures to Assess the Financial Viability of Nurse-Managed Centers: A Comparison of 2000 and 2001 Data
Conference Sponsor:Midwest Nursing Research Society
Conference Year:2003
Author:Vonderheid, Susan
Contact Address:SON, 218 South Calumet Avenue, Aurora, IL, 60506, USA
Co-Authors:Joanne M. Pohl; Kathy M. Forrest; Patricia Schafer; Michele Poole
Introduction: Historically nurse-managed centers (NMC) have been established to address the unmet needs of vulnerable populations. With the rising number of uninsured and underinsured individuals in our society the role of NMC is increasingly important. Unfortunately, serving populations in greatest need and lacking sound business practices have contributed to NMC struggle to remain financially viable and many NMC do not survive. Continuous measurement and comparison of financial performance are essential to improve the fiscal management and long-term survival of NMC. Yet, little information is known about the performance of NMC. Purpose: The purposes of this paper are to (1) measure and compare performance indicators for year 2000 and 2001 of academic NMC delivering primary care and (2) identify business practices that affect the performance measures. Conceptual Framework: This study is based on economic theory. Sample: As part of an Academic Consortium of Nurse-Managed Primary Care Centers, six centers across a mid-western State collected revenue and cost data for calendar years 2000 and 2001. Centers provide a full range of primary care services and manage between 1000 to 7000 visits per year. Methods: Researchers developed a financial reporting form and interviewed key personnel to obtain comparable data across sites. Data were analyzed using gross costing method. Performance measures were calculated, centers were ranked by level of performance, and best practices were identified. Results: Performance measures indicating profitability, cost management and productivity are reported. Business practices contributing to each center’s performance measures, changes in performance measures from year 2000 to 2001, and NMC relative efficiency were determined. Conclusion: Performance measures, such as net revenue per APN FTE, not previously reported in the literature are described and sound business practice recommendations are presented. Findings add to the foundational fiscal data needed to promote financial sustainability of NMC. AN: MN030373
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Midwest Nursing Research Society

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleUsing Performance Measures to Assess the Financial Viability of Nurse-Managed Centers: A Comparison of 2000 and 2001 Dataen_GB
dc.identifier.urihttp://hdl.handle.net/10755/161268-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Using Performance Measures to Assess the Financial Viability of Nurse-Managed Centers: A Comparison of 2000 and 2001 Data </td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Midwest Nursing Research Society</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2003</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Vonderheid, Susan</td></tr><tr class="item-address"><td class="label">Contact Address:</td><td class="value">SON, 218 South Calumet Avenue, Aurora, IL, 60506, USA</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Joanne M. Pohl; Kathy M. Forrest; Patricia Schafer; Michele Poole </td></tr><tr><td colspan="2" class="item-abstract">Introduction: Historically nurse-managed centers (NMC) have been established to address the unmet needs of vulnerable populations. With the rising number of uninsured and underinsured individuals in our society the role of NMC is increasingly important. Unfortunately, serving populations in greatest need and lacking sound business practices have contributed to NMC struggle to remain financially viable and many NMC do not survive. Continuous measurement and comparison of financial performance are essential to improve the fiscal management and long-term survival of NMC. Yet, little information is known about the performance of NMC. Purpose: The purposes of this paper are to (1) measure and compare performance indicators for year 2000 and 2001 of academic NMC delivering primary care and (2) identify business practices that affect the performance measures. Conceptual Framework: This study is based on economic theory. Sample: As part of an Academic Consortium of Nurse-Managed Primary Care Centers, six centers across a mid-western State collected revenue and cost data for calendar years 2000 and 2001. Centers provide a full range of primary care services and manage between 1000 to 7000 visits per year. Methods: Researchers developed a financial reporting form and interviewed key personnel to obtain comparable data across sites. Data were analyzed using gross costing method. Performance measures were calculated, centers were ranked by level of performance, and best practices were identified. Results: Performance measures indicating profitability, cost management and productivity are reported. Business practices contributing to each center&rsquo;s performance measures, changes in performance measures from year 2000 to 2001, and NMC relative efficiency were determined. Conclusion: Performance measures, such as net revenue per APN FTE, not previously reported in the literature are described and sound business practice recommendations are presented. Findings add to the foundational fiscal data needed to promote financial sustainability of NMC. AN: MN030373 </td></tr></table>en_GB
dc.date.available2011-10-26T23:18:37Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T23:18:37Z-
dc.description.sponsorshipMidwest Nursing Research Societyen_GB
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