Care-as-service, care-as-relating, care-as-comfort: Understanding nursing home residents’ perceptions of quality

2.50
Hdl Handle:
http://hdl.handle.net/10755/161730
Type:
Presentation
Title:
Care-as-service, care-as-relating, care-as-comfort: Understanding nursing home residents’ perceptions of quality
Abstract:
Care-as-service, care-as-relating, care-as-comfort: Understanding nursing home residents’ perceptions of quality
Conference Sponsor:Midwest Nursing Research Society
Conference Year:2001
Author:Bowers, Barbara
P.I. Institution Name:University of Wisconsin-Madison
Contact Address:School of Nursing, 600 Highland Avenue, Madison, WI, 53792-2455, USA
Purpose: This study explores how nursing home residents define high quality care. Design and Methods: Data collection included in-depth interviews and participant observation. Using grounded dimensional analysis three definitions of quality were assessed: Care-as-service, care-as-relating, and care-as-comfort. Results: Care-as-service residents focused on efficiency, competence, and value. Care-as-relating residents emphasized the affective aspects of care such as friendship and reciprocity with their caregivers. Care-as-comfort residents sought care that maintained their physical comfort often requiring timely and sensitive responses to their bodily cues. Implications: The implications of this research is that while residents define quality care within the context of their lives, experts often develop assessment tools that do not take this perspective into account. Including residents' definitions would increase the validity and utility of such tools.
Repository Posting Date:
26-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Midwest Nursing Research Society

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleCare-as-service, care-as-relating, care-as-comfort: Understanding nursing home residents’ perceptions of qualityen_GB
dc.identifier.urihttp://hdl.handle.net/10755/161730-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Care-as-service, care-as-relating, care-as-comfort: Understanding nursing home residents&rsquo; perceptions of quality</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Midwest Nursing Research Society</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2001</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Bowers, Barbara</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">University of Wisconsin-Madison</td></tr><tr class="item-address"><td class="label">Contact Address:</td><td class="value">School of Nursing, 600 Highland Avenue, Madison, WI, 53792-2455, USA</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">bjbowers@facstaff.wisc.edu</td></tr><tr><td colspan="2" class="item-abstract">Purpose: This study explores how nursing home residents define high quality care. Design and Methods: Data collection included in-depth interviews and participant observation. Using grounded dimensional analysis three definitions of quality were assessed: Care-as-service, care-as-relating, and care-as-comfort. Results: Care-as-service residents focused on efficiency, competence, and value. Care-as-relating residents emphasized the affective aspects of care such as friendship and reciprocity with their caregivers. Care-as-comfort residents sought care that maintained their physical comfort often requiring timely and sensitive responses to their bodily cues. Implications: The implications of this research is that while residents define quality care within the context of their lives, experts often develop assessment tools that do not take this perspective into account. Including residents' definitions would increase the validity and utility of such tools.</td></tr></table>en_GB
dc.date.available2011-10-26T23:26:21Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-26T23:26:21Z-
dc.description.sponsorshipMidwest Nursing Research Societyen_GB
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