2.50
Hdl Handle:
http://hdl.handle.net/10755/161832
Category:
Abstract
Type:
Presentation
Title:
A Culture of Excellence Model: Promoting the Patient & Family
Author(s):
Walsh, Angela; Amado, Donna; Bornheim, Renee; Dares, Linda; Dinsmore, Jacqueline; Heenan, Patricia; Mollica-Smith, Jean; Wright, Judith
Author Details:
Angela Walsh, MA, BSN, RN, CNOR, South Shore Hospital, Weymouth, Massachusetts, USA, email: angela_walsh@sshosp.org; Donna Amado, BSN, RN, CNOR; Renee Bornheim; Linda Dares; Jacqueline Dinsmore; Patricia Heenan; Jean Mollica-Smith; Judith Wright
Abstract:
Poster presented at AORN's 58th Annual Congress: The South Shore Hospital Mission Statement of Healing, Caring, and Comforting is based on the Caring Theory developed by our nurse theorist Jean Watson. In preparation for the revised Joint Commission (TJC) 2011 National Patient Safety Goals, the Patient and Family Centered Care Committee was formed in 2009 to identify methods to improve the overall patient experience in our facility. Our role as care providers is to listen and assess the needs of patients and their families. Perioperative services embraced the housewide initiative to improve communication to patients and their families by coordinating efforts of our division staff nurses, perianesthesia, ShoreTEAM (patient safety), and Shared Governance committee representatives meeting with leadership. Implementation of visual tools such as color-coded patient tracking screens in the family waiting area, white boards in pre- and post-op patient bays, use of family pagers, pediatric teaching video, and patient/family liaison access seven days per week have provided a foundation for improved outcomes, better allocation of resources, and greater patient and family satisfaction. Outcomes have been assessed through improved Press Ganey scores, and increased surgical volume. The anticipated implications for perioperative nursing are to provide interdivisional continuity of care through improved communication, staff consolidation and cross training, divisional huddles, and debriefing sessions.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2011
Conference Name:
AORN 58th Annual Congress
Conference Host:
Association of periOperative Registered Nurses
Conference Location:
Philadelphia, Pennsylvania, USA
Description:
AORN 58th Annual Congress, 2011 held March 18, 2011 - March 24, 2011 in Philadelphia Convention Center
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleA Culture of Excellence Model: Promoting the Patient & Familyen_GB
dc.contributor.authorWalsh, Angelaen_US
dc.contributor.authorAmado, Donnaen_US
dc.contributor.authorBornheim, Reneeen_US
dc.contributor.authorDares, Lindaen_US
dc.contributor.authorDinsmore, Jacquelineen_US
dc.contributor.authorHeenan, Patriciaen_US
dc.contributor.authorMollica-Smith, Jeanen_US
dc.contributor.authorWright, Judithen_US
dc.author.detailsAngela Walsh, MA, BSN, RN, CNOR, South Shore Hospital, Weymouth, Massachusetts, USA, email: angela_walsh@sshosp.org; Donna Amado, BSN, RN, CNOR; Renee Bornheim; Linda Dares; Jacqueline Dinsmore; Patricia Heenan; Jean Mollica-Smith; Judith Wrighten_US
dc.identifier.urihttp://hdl.handle.net/10755/161832-
dc.description.abstractPoster presented at AORN's 58th Annual Congress: The South Shore Hospital Mission Statement of Healing, Caring, and Comforting is based on the Caring Theory developed by our nurse theorist Jean Watson. In preparation for the revised Joint Commission (TJC) 2011 National Patient Safety Goals, the Patient and Family Centered Care Committee was formed in 2009 to identify methods to improve the overall patient experience in our facility. Our role as care providers is to listen and assess the needs of patients and their families. Perioperative services embraced the housewide initiative to improve communication to patients and their families by coordinating efforts of our division staff nurses, perianesthesia, ShoreTEAM (patient safety), and Shared Governance committee representatives meeting with leadership. Implementation of visual tools such as color-coded patient tracking screens in the family waiting area, white boards in pre- and post-op patient bays, use of family pagers, pediatric teaching video, and patient/family liaison access seven days per week have provided a foundation for improved outcomes, better allocation of resources, and greater patient and family satisfaction. Outcomes have been assessed through improved Press Ganey scores, and increased surgical volume. The anticipated implications for perioperative nursing are to provide interdivisional continuity of care through improved communication, staff consolidation and cross training, divisional huddles, and debriefing sessions.en_GB
dc.date.available2011-10-27T08:41:22Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T08:41:22Z-
dc.conference.date2011en_US
dc.conference.nameAORN 58th Annual Congressen_US
dc.conference.hostAssociation of periOperative Registered Nursesen_US
dc.conference.locationPhiladelphia, Pennsylvania, USAen_US
dc.descriptionAORN 58th Annual Congress, 2011 held March 18, 2011 - March 24, 2011 in Philadelphia Convention Centeren_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.