2.50
Hdl Handle:
http://hdl.handle.net/10755/161989
Category:
Abstract
Type:
Presentation
Title:
Patient-Focused Process Improvement
Author(s):
Barber, Paula; Land, Sharon; Severin, Carol; Washington, Veronica
Author Details:
Paula Barber, BSN, MBA, RN, CNOR, Harris County Hospital District - Ben Taub General Hospital, Houston, Texas, USA; Sharon Land, BSN, MBA, RN, CNOR; Carol Severin, BSN, RN, CNOR; Veronica Washington, BSN, MBA, RN
Abstract:
Poster presented at AORN's 58th Annual Congress: When medical personnel focus on the delivery of patient care, they often overlook the impact it may have on the patient's entire experience or the downstream effects it may cause to other departments. A case in point was identified at Ben Taub General Hospital (BTGH) with regards to the Interventional Radiology (IR) outpatients. When patients were scheduled for IR procedures at BTGH, they had to travel to multiple admission locations on different floors throughout the hospital. This process often caused confusion, delays, and inconvenience for the patients and was the reason for bottlenecks within the other departments. Improving patient flow requires delivering the appropriate care to each patient at the right time and in the right setting. Patient safety and satisfaction, hospital revenue, and staff satisfaction are all negatively impacted when patients, information, and materials do not move through hospitals in a timely and efficient way. Also, the quality of care can be enhanced when patient flow is improved. Identifying and understanding the weaknesses in the delivery of care can help the organization predict and manage variability and allocate resources appropriately. At BTGH, an interdepartmental team met to find ways to improve the IR patient flow. Members of the team included nurses from pre-op screening, pre-op holding, and the IR department. After setting a patient focused goal, current processes were reviewed and a new strategy was developed. A trial period was established and because of the successful outcomes the new process became the standard practice for IR patient flow.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2011
Conference Name:
AORN 58th Annual Congress
Conference Host:
Association of periOperative Registered Nurses
Conference Location:
Philadelphia, Pennsylvania, USA
Description:
AORN 58th Annual Congress, 2011 held March 18, 2011 - March 24, 2011 in Philadelphia Convention Center
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titlePatient-Focused Process Improvementen_GB
dc.contributor.authorBarber, Paulaen_US
dc.contributor.authorLand, Sharonen_US
dc.contributor.authorSeverin, Carolen_US
dc.contributor.authorWashington, Veronicaen_US
dc.author.detailsPaula Barber, BSN, MBA, RN, CNOR, Harris County Hospital District - Ben Taub General Hospital, Houston, Texas, USA; Sharon Land, BSN, MBA, RN, CNOR; Carol Severin, BSN, RN, CNOR; Veronica Washington, BSN, MBA, RNen_US
dc.identifier.urihttp://hdl.handle.net/10755/161989-
dc.description.abstractPoster presented at AORN's 58th Annual Congress: When medical personnel focus on the delivery of patient care, they often overlook the impact it may have on the patient's entire experience or the downstream effects it may cause to other departments. A case in point was identified at Ben Taub General Hospital (BTGH) with regards to the Interventional Radiology (IR) outpatients. When patients were scheduled for IR procedures at BTGH, they had to travel to multiple admission locations on different floors throughout the hospital. This process often caused confusion, delays, and inconvenience for the patients and was the reason for bottlenecks within the other departments. Improving patient flow requires delivering the appropriate care to each patient at the right time and in the right setting. Patient safety and satisfaction, hospital revenue, and staff satisfaction are all negatively impacted when patients, information, and materials do not move through hospitals in a timely and efficient way. Also, the quality of care can be enhanced when patient flow is improved. Identifying and understanding the weaknesses in the delivery of care can help the organization predict and manage variability and allocate resources appropriately. At BTGH, an interdepartmental team met to find ways to improve the IR patient flow. Members of the team included nurses from pre-op screening, pre-op holding, and the IR department. After setting a patient focused goal, current processes were reviewed and a new strategy was developed. A trial period was established and because of the successful outcomes the new process became the standard practice for IR patient flow.en_GB
dc.date.available2011-10-27T08:43:55Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T08:43:55Z-
dc.conference.date2011en_US
dc.conference.nameAORN 58th Annual Congressen_US
dc.conference.hostAssociation of periOperative Registered Nursesen_US
dc.conference.locationPhiladelphia, Pennsylvania, USAen_US
dc.descriptionAORN 58th Annual Congress, 2011 held March 18, 2011 - March 24, 2011 in Philadelphia Convention Centeren_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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