2.50
Hdl Handle:
http://hdl.handle.net/10755/162081
Category:
Abstract
Type:
Presentation
Title:
Human Factor Team Training: Impact on Staff Satisfaction
Author(s):
Halverson-Carpenter, Katherine; Kleiner, Catherine R.; Link, Terri D.
Author Details:
Katherine A. Halverson-Carpenter, MBA, RN, CNOR, University of Colorado Hospital, Aurora, Colorado, USA, email: Katherine.Halverson-Carpenter@uch.edu; Catherine R. Kleiner, PhD, RN; Terri D. Link, BSN, MPH, RN, CNOR
Abstract:
Poster presented at AORN's 58th Annual Congress: Clinical Issue: Perioperative teams function in a complex and dynamic environment characterized by rapidly evolving and ambiguous situations, multiple information sources, severe time pressure, and severe consequences when errors occur. Creating an environment where any team member can speak up requires multidisciplinary commitment to create a respectful environment. Description of Team: The participants included surgical faculty, residents, anesthesia faculty, leadership, and perioperative nursing staff. Preparation and Planning: Perioperative Services successfully conducted a pilot program to improve OR nursing retention on the cardiac team in 2006 by conducting multidisciplinary Crew Resource Management (CRM) training and implementing intraoperative briefing and debriefings. By expanding CRM training and implementing briefing and debriefings to other surgical teams would improve the communication in the ORs and staff satisfaction with the work environment. Assessment: The annual employee opinion survey, measuring employee job satisfaction, and NDNQI survey queries staff on satisfaction. Employee opinion and NDNQI survey before CRM training will be compared to results post CRM training. Outcome: A respectful environment with improved communication. A comparative analysis of the employee opinion and NDNQI surveys. Implications for Perioperative Nursing: Creating a respectful culture requires more than a multidisciplinary education curriculum to change perceptions of the ability to speak up. A respectful culture with open and effective communication requires ongoing nurturing and mentoring of staff.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2011
Conference Name:
AORN 58th Annual Congress
Conference Host:
Association of periOperative Registered Nurses
Conference Location:
Philadelphia, Pennsylvania, USA
Description:
AORN 58th Annual Congress, 2011 held March 18, 2011 - March 24, 2011 in Philadelphia Convention Center
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleHuman Factor Team Training: Impact on Staff Satisfactionen_GB
dc.contributor.authorHalverson-Carpenter, Katherineen_US
dc.contributor.authorKleiner, Catherine R.en_US
dc.contributor.authorLink, Terri D.en_US
dc.author.detailsKatherine A. Halverson-Carpenter, MBA, RN, CNOR, University of Colorado Hospital, Aurora, Colorado, USA, email: Katherine.Halverson-Carpenter@uch.edu; Catherine R. Kleiner, PhD, RN; Terri D. Link, BSN, MPH, RN, CNORen_US
dc.identifier.urihttp://hdl.handle.net/10755/162081-
dc.description.abstractPoster presented at AORN's 58th Annual Congress: Clinical Issue: Perioperative teams function in a complex and dynamic environment characterized by rapidly evolving and ambiguous situations, multiple information sources, severe time pressure, and severe consequences when errors occur. Creating an environment where any team member can speak up requires multidisciplinary commitment to create a respectful environment. Description of Team: The participants included surgical faculty, residents, anesthesia faculty, leadership, and perioperative nursing staff. Preparation and Planning: Perioperative Services successfully conducted a pilot program to improve OR nursing retention on the cardiac team in 2006 by conducting multidisciplinary Crew Resource Management (CRM) training and implementing intraoperative briefing and debriefings. By expanding CRM training and implementing briefing and debriefings to other surgical teams would improve the communication in the ORs and staff satisfaction with the work environment. Assessment: The annual employee opinion survey, measuring employee job satisfaction, and NDNQI survey queries staff on satisfaction. Employee opinion and NDNQI survey before CRM training will be compared to results post CRM training. Outcome: A respectful environment with improved communication. A comparative analysis of the employee opinion and NDNQI surveys. Implications for Perioperative Nursing: Creating a respectful culture requires more than a multidisciplinary education curriculum to change perceptions of the ability to speak up. A respectful culture with open and effective communication requires ongoing nurturing and mentoring of staff.en_GB
dc.date.available2011-10-27T08:45:21Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T08:45:21Z-
dc.conference.date2011en_US
dc.conference.nameAORN 58th Annual Congressen_US
dc.conference.hostAssociation of periOperative Registered Nursesen_US
dc.conference.locationPhiladelphia, Pennsylvania, USAen_US
dc.descriptionAORN 58th Annual Congress, 2011 held March 18, 2011 - March 24, 2011 in Philadelphia Convention Centeren_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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