2.50
Hdl Handle:
http://hdl.handle.net/10755/162439
Type:
Presentation
Title:
Educating your way to an Effective ED Shared Governance Council
Abstract:
Educating your way to an Effective ED Shared Governance Council
Conference Sponsor:Emergency Nurses Association
Conference Year:2011
Author:Powell, Kristine, RN, MSN, CEN
P.I. Institution Name:Baylor Regional Medical Center at Grapevine
Title:Director, Emergency and Medical-Surgical Services
Contact Address:1650 West College Street, Grapevine, TX, 76051, USA
Contact Telephone:817-329-2516
[ENA Leadership Conference] Evidence-based Practice Presentation: Educating your way to an effective ED Shared Governance Council

Purpose: Many ED managers and staff nurses are expected to implement an effective shared governance model on their unit yet have been provided with little or no training on how to facilitate shared governance. Effective shared governance can improve quality of care, patient and staff satisfaction, and employee engagement and retention. The purpose of this project was to develop, implement, and evaluate an education program on shared governance for nurse managers and shared governance councils.

Design: The project was designed as a staff development program. Baseline information was collected on staff meeting attendance and a council effectiveness scores were calculated using a 10-item questionnaire completed by the ED manager and shared governance council chairperson. A literature search was conducted and training programs were developed for the council members and ED manager. Project outcomes were evaluated by comparing the baseline information to post-program measures of the same items.

Setting: The project setting was a 29 bed emergency department with 49,000 visits per year in a 200+ bed suburban community hospital in the southwest.

Participants/Subjects: Participants included ED shared governance council members including the ED staff and nurse manager.

Methods:
Baseline assessment: Average staff attendance at the ED Shared Governance Council meetings was measured for the preceding year. The nurse manager and council chairperson completed a 10-item questionnaire with rating scale from 1 (poor) to 10 (excellent) on the effectiveness of the ED shared governance council and effectiveness scores were determined by calculating the combined ratings for all questions.
Literature search: A literature search was conducted on shared governance, staff engagement, and characteristics of effective nurse leaders.
Intervention: A two-hour educational program was developed and presented to the ED Shared Governance Council and ED nurse manager at an offsite retreat. Program topics included building trust, decision-making, change management, leadership, and shared governance resources. An additional education program and three coaching sessions following the monthly ED Shared Governance Council meetings were scheduled for the nurse manager. The coaching sessions provided the nurse manager with enhanced training and an opportunity for reflection. Topics in the coaching sessions included reflective practice, enhancing employee engagement, fostering a culture of clinical inquiry, and facilitating decision making.
Evaluation method: The program was evaluated by comparing the pre- and post-program metrics for staff attendance at council meetings and the council effectiveness scores by the nurse manager and council chairperson using the same 10-item questionnaire used for the baseline assessment.

Results/Outcomes: Following program completion, the ED Shared Governance Council demonstrated an increase in staff attendance at council meetings of 60% and council effectiveness scores increased from 1.7 to 8.6 for the ED nurse manager and from 1.9 to 9.0 for the shared governance council chairperson on a rating scale from 1 (poor) to 10 (excellent).

Implications: Implementing a proactive education program to develop shared governance skills in ED managers and shared governance council members may improve staff involvement and effectiveness of an ED shared governance council.
Repository Posting Date:
27-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Emergency Nurses Association

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleEducating your way to an Effective ED Shared Governance Councilen_GB
dc.identifier.urihttp://hdl.handle.net/10755/162439-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Educating your way to an Effective ED Shared Governance Council</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Emergency Nurses Association</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2011</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Powell, Kristine, RN, MSN, CEN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Baylor Regional Medical Center at Grapevine</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Director, Emergency and Medical-Surgical Services</td></tr><tr class="item-address"><td class="label">Contact Address:</td><td class="value">1650 West College Street, Grapevine, TX, 76051, USA</td></tr><tr class="item-phone"><td class="label">Contact Telephone:</td><td class="value">817-329-2516</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">krisp@baylorhealth.edu; kris.powell@pwhome.com</td></tr><tr><td colspan="2" class="item-abstract">[ENA Leadership Conference] Evidence-based Practice Presentation: Educating your way to an effective ED Shared Governance Council<br/><br/>Purpose: Many ED managers and staff nurses are expected to implement an effective shared governance model on their unit yet have been provided with little or no training on how to facilitate shared governance. Effective shared governance can improve quality of care, patient and staff satisfaction, and employee engagement and retention. The purpose of this project was to develop, implement, and evaluate an education program on shared governance for nurse managers and shared governance councils.<br/><br/>Design: The project was designed as a staff development program. Baseline information was collected on staff meeting attendance and a council effectiveness scores were calculated using a 10-item questionnaire completed by the ED manager and shared governance council chairperson. A literature search was conducted and training programs were developed for the council members and ED manager. Project outcomes were evaluated by comparing the baseline information to post-program measures of the same items.<br/><br/>Setting: The project setting was a 29 bed emergency department with 49,000 visits per year in a 200+ bed suburban community hospital in the southwest.<br/><br/>Participants/Subjects: Participants included ED shared governance council members including the ED staff and nurse manager. <br/><br/>Methods: <br/>Baseline assessment: Average staff attendance at the ED Shared Governance Council meetings was measured for the preceding year. The nurse manager and council chairperson completed a 10-item questionnaire with rating scale from 1 (poor) to 10 (excellent) on the effectiveness of the ED shared governance council and effectiveness scores were determined by calculating the combined ratings for all questions.<br/>Literature search: A literature search was conducted on shared governance, staff engagement, and characteristics of effective nurse leaders.<br/>Intervention: A two-hour educational program was developed and presented to the ED Shared Governance Council and ED nurse manager at an offsite retreat. Program topics included building trust, decision-making, change management, leadership, and shared governance resources. An additional education program and three coaching sessions following the monthly ED Shared Governance Council meetings were scheduled for the nurse manager. The coaching sessions provided the nurse manager with enhanced training and an opportunity for reflection. Topics in the coaching sessions included reflective practice, enhancing employee engagement, fostering a culture of clinical inquiry, and facilitating decision making. <br/>Evaluation method: The program was evaluated by comparing the pre- and post-program metrics for staff attendance at council meetings and the council effectiveness scores by the nurse manager and council chairperson using the same 10-item questionnaire used for the baseline assessment.<br/><br/>Results/Outcomes: Following program completion, the ED Shared Governance Council demonstrated an increase in staff attendance at council meetings of 60% and council effectiveness scores increased from 1.7 to 8.6 for the ED nurse manager and from 1.9 to 9.0 for the shared governance council chairperson on a rating scale from 1 (poor) to 10 (excellent). <br/><br/>Implications: Implementing a proactive education program to develop shared governance skills in ED managers and shared governance council members may improve staff involvement and effectiveness of an ED shared governance council. <br/></td></tr></table>en_GB
dc.date.available2011-10-27T10:28:14Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-27T10:28:14Z-
dc.description.sponsorshipEmergency Nurses Associationen_GB
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