An Ounce of Prevention - and a Little Education: A Nurse-Driven Emergency Department Community Outreach Program

2.50
Hdl Handle:
http://hdl.handle.net/10755/162648
Type:
Presentation
Title:
An Ounce of Prevention - and a Little Education: A Nurse-Driven Emergency Department Community Outreach Program
Abstract:
An Ounce of Prevention - and a Little Education: A Nurse-Driven Emergency Department Community Outreach Program
Conference Sponsor:Emergency Nurses Association
Conference Year:2007
Author:Buckenmyer, Charlotte, RN, MS, CEN
P.I. Institution Name:Lehigh Valley Hospital ? Center for Professional Excellence
Title:Director of Emergency Services
Contact Address:1247 S. Cedar Crest Blvd., Suite 104A, Allentown, PA, 18103, USA
Contact Telephone:610-402-1789
[Clinical Poster] Clinical Topic: One of several factors contributing to today's overcrowded emergency departments (EDs), is the increasing use of the ED as a primary care source, largely by impoverished and uninsured families, and especially during cold and flu season. Such families make up the primary population at this emergency department, part of an 826-bed urban hospital network. To help families stay healthy and at the same time better enable ED staff to tend to emergent conditions, emergency nurses launched an innovative outreach program with nurses themselves collecting and distributing children's winter wear. Since then, the program has evolved to include the development and distribution of educational materials and other resources, garnering community and corporate support along the way. Today program initiatives promote health and prevent illness by educating families about basic care. This abstract describes the development of the program and how it continues to help the community stay healthy.

Implementation: In winter 2000, emergency nurses donated 50 pairs of mittens for young patients in need, after noticing many arrived in the emergency department wearing neither socks nor mittens. That action attracted others to follow suit, and soon partnerships were forged with nursing colleagues throughout the network and groups within the community. Nurses from more than 25 units within the hospital initiated annual winter clothing drives to donate children's coats, hats, and gloves to this ED project, and a local college knitting club donated knitted hats, mittens and scarves, with both continuing to do so at the start of every winter. Also in 2000, the ED began offering vaccines and providing education to patients and families about flu and immunizations, as part of the hospital system's flu campaign. Colleagues challenge each other to promote immunizations and offer incentives, such as gift certificates, to those who administer the most vaccines each week. In 2005, the "Stay Healthy" packet project was launched as a creative means to educate patients about cold and flu prevention. Adult patients received packets of educational materials on hand washing, printed in both English and Spanish, as well as hand sanitizer, samples of acetaminophen, and packets of chicken soup. In 2006, nurses developed pediatric versions of "Stay Healthy" packets for distribution to parents of children cared for in the ED. The packets contained pediatric thermometers, donated by McNeill Consumer Healthcare, infant acetaminophen and ibuprofen samples, and a bilingual guide for taking infant temperatures and administering antipyretics.

Outcomes: Since implementing the outreach program in 2000, the emergency department has administered more than 1,500 free flu immunizations and distributed warm winter outerwear to more than 500 children. In 2006 alone, 300 pairs of gloves and mittens, 300 hats and scarves, and 100 coats were distributed to children in need. Donated winter clothing not only keeps children warm, but helps parents learn how to appropriately clothe their children. In 2005, 300 "Stay Healthy" packets were distributed to adults treated in the emergency department, and in 2006, 100 pediatric "Stay Healthy" packets were distributed to parents of children treated in the emergency department. These resources enhance patient education and provide families with needed tools to follow through on the basic care practices taught. Together, these initiatives have heightened staff awareness of the basic health and education needs of the community and have provided staff with resources that facilitate the patient education process. ED patient and staff satisfaction scores remain above benchmark, and nurses are currently engaged in planning and implementing new outreach activities.
Repository Posting Date:
27-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Emergency Nurses Association

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleAn Ounce of Prevention - and a Little Education: A Nurse-Driven Emergency Department Community Outreach Programen_GB
dc.identifier.urihttp://hdl.handle.net/10755/162648-
dc.description.abstract<table><tr><td colspan="2" class="item-title">An Ounce of Prevention - and a Little Education: A Nurse-Driven Emergency Department Community Outreach Program</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Emergency Nurses Association</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2007</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Buckenmyer, Charlotte, RN, MS, CEN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Lehigh Valley Hospital ? Center for Professional Excellence</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Director of Emergency Services</td></tr><tr class="item-address"><td class="label">Contact Address:</td><td class="value">1247 S. Cedar Crest Blvd., Suite 104A, Allentown, PA, 18103, USA</td></tr><tr class="item-phone"><td class="label">Contact Telephone:</td><td class="value">610-402-1789</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">Charlotte.Buckenmyer@lvh.com</td></tr><tr><td colspan="2" class="item-abstract">[Clinical Poster] Clinical Topic: One of several factors contributing to today's overcrowded emergency departments (EDs), is the increasing use of the ED as a primary care source, largely by impoverished and uninsured families, and especially during cold and flu season. Such families make up the primary population at this emergency department, part of an 826-bed urban hospital network. To help families stay healthy and at the same time better enable ED staff to tend to emergent conditions, emergency nurses launched an innovative outreach program with nurses themselves collecting and distributing children's winter wear. Since then, the program has evolved to include the development and distribution of educational materials and other resources, garnering community and corporate support along the way. Today program initiatives promote health and prevent illness by educating families about basic care. This abstract describes the development of the program and how it continues to help the community stay healthy.<br/><br/>Implementation: In winter 2000, emergency nurses donated 50 pairs of mittens for young patients in need, after noticing many arrived in the emergency department wearing neither socks nor mittens. That action attracted others to follow suit, and soon partnerships were forged with nursing colleagues throughout the network and groups within the community. Nurses from more than 25 units within the hospital initiated annual winter clothing drives to donate children's coats, hats, and gloves to this ED project, and a local college knitting club donated knitted hats, mittens and scarves, with both continuing to do so at the start of every winter. Also in 2000, the ED began offering vaccines and providing education to patients and families about flu and immunizations, as part of the hospital system's flu campaign. Colleagues challenge each other to promote immunizations and offer incentives, such as gift certificates, to those who administer the most vaccines each week. In 2005, the &quot;Stay Healthy&quot; packet project was launched as a creative means to educate patients about cold and flu prevention. Adult patients received packets of educational materials on hand washing, printed in both English and Spanish, as well as hand sanitizer, samples of acetaminophen, and packets of chicken soup. In 2006, nurses developed pediatric versions of &quot;Stay Healthy&quot; packets for distribution to parents of children cared for in the ED. The packets contained pediatric thermometers, donated by McNeill Consumer Healthcare, infant acetaminophen and ibuprofen samples, and a bilingual guide for taking infant temperatures and administering antipyretics.<br/><br/>Outcomes: Since implementing the outreach program in 2000, the emergency department has administered more than 1,500 free flu immunizations and distributed warm winter outerwear to more than 500 children. In 2006 alone, 300 pairs of gloves and mittens, 300 hats and scarves, and 100 coats were distributed to children in need. Donated winter clothing not only keeps children warm, but helps parents learn how to appropriately clothe their children. In 2005, 300 &quot;Stay Healthy&quot; packets were distributed to adults treated in the emergency department, and in 2006, 100 pediatric &quot;Stay Healthy&quot; packets were distributed to parents of children treated in the emergency department. These resources enhance patient education and provide families with needed tools to follow through on the basic care practices taught. Together, these initiatives have heightened staff awareness of the basic health and education needs of the community and have provided staff with resources that facilitate the patient education process. ED patient and staff satisfaction scores remain above benchmark, and nurses are currently engaged in planning and implementing new outreach activities.</td></tr></table>en_GB
dc.date.available2011-10-27T10:31:46Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-27T10:31:46Z-
dc.description.sponsorshipEmergency Nurses Associationen_GB
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