Reuniting Emergency Department Nurses Through Entertaining Educational Offerings

2.50
Hdl Handle:
http://hdl.handle.net/10755/162667
Type:
Presentation
Title:
Reuniting Emergency Department Nurses Through Entertaining Educational Offerings
Abstract:
Reuniting Emergency Department Nurses Through Entertaining Educational Offerings
Conference Sponsor:Emergency Nurses Association
Conference Year:2007
Author:Palmer, Susan R., RN, BSN, CEN, MICN
P.I. Institution Name:Wilmington Hospital Emergency Department, Christiana Care Health System
Title:RN II
Contact Address:501 W. 14th St., Wilmington, DE, 19801, USA
Contact Telephone:(302) 428-4726
Co-Authors:Patricia L. Blair, RN, BSN, CEN, MICN
[Clinical Poster] Clinical Topic: Over the past 21 years our Mid-Atlantic area emergency department has evolved from a single facility with 31 beds seeing approximately 55,000 patients annually to two facilities in a regional health system with 107 beds handling approximately 147,000 patients per year. Our ED staff has increased from less than 100 personnel to more than 315. From 1985-1991, all ED staff rotated between the two facilities. In 1991, ED nursing staff stopped rotating. The elimination of opportunities for nursing staff to work together resulted in decreased collegiality and an "us versus them" mentality. The purpose of this project was to provide entertaining educational sessions while allowing nurses to reunite and reconnect so as to improve collaboration.

Implementation: Between March 2004 and December 2006 a group of seven to fourteen nurses from both facilities worked together to implement a series of quarterly offerings in an attempt to educate and reconnect the nursing staff and increase teamwork and goodwill. The original events were planned to be simultaneously educational and entertaining. The intent was to have clinical content delivered in unique formats providing both social opportunities and contact hours. The events were held off campus at locations offering food and beverages; admission was charged. Speakers with diverse backgrounds were recruited such as a coroner, a former gang member, an FBI profiler and an ED doctor who worked during college as a stand-up comedian. Sessions included evening lectures, field trips, a full-day conference, a two-day CEN Review Course, and a strictly social event. Response to the educational offerings intent to increase networking and improve collegiality was tracked by attendance and written evaluations

Outcomes: Nine events were offered from March 2004 through December 2006. Attendance ranged from fewer than 25 to more than 140. Variations in attendance can be attributed to subject matter, cost, timing, and venue. The best attended programs have been evening events costing less than $25 per person where contact hours have been awarded. The most poorly attended was a purely social event costing $40 per person. In addition to educating, the offerings have provided an opportunity for networking among attendees. Gallup survey results from 2004 and 2006 show higher employee engagement in the emergency department than the organizational mean throughout this health system. The facilitators have been unable to maintain a quarterly schedule due to challenges in finding enticing speakers and outgrowing affordable venues. Also, the group has had difficulty maintaining the level of enthusiasm and time commitment needed to organize events regularly. Exciting topics, intriguing speakers, low cost, and pleasant venue result in greater attendance and increased attendee satisfaction. Skills, lessons learned, and success strategies have been transferred to other organizations by the nurse facilitators.

Recommendations: Clinical education in this forum provides an opportunity for networking among attendees while earning contact hours. The subject matter must be intriguing and should be equally complimented by the speaker's ability to effectively communicate a polished presentation. Two- to three-hour long evening events are most successful with time divided between socializing and the educational offering. A four-month interval between events is recommended to facilitate planning and preparation.
Repository Posting Date:
27-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Emergency Nurses Association

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleReuniting Emergency Department Nurses Through Entertaining Educational Offeringsen_GB
dc.identifier.urihttp://hdl.handle.net/10755/162667-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Reuniting Emergency Department Nurses Through Entertaining Educational Offerings</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Emergency Nurses Association</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2007</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Palmer, Susan R., RN, BSN, CEN, MICN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Wilmington Hospital Emergency Department, Christiana Care Health System</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">RN II</td></tr><tr class="item-address"><td class="label">Contact Address:</td><td class="value">501 W. 14th St., Wilmington, DE, 19801, USA</td></tr><tr class="item-phone"><td class="label">Contact Telephone:</td><td class="value">(302) 428-4726</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">spalmer@christianacare.org</td></tr><tr class="item-co-authors"><td class="label">Co-Authors:</td><td class="value">Patricia L. Blair, RN, BSN, CEN, MICN</td></tr><tr><td colspan="2" class="item-abstract">[Clinical Poster] Clinical Topic: Over the past 21 years our Mid-Atlantic area emergency department has evolved from a single facility with 31 beds seeing approximately 55,000 patients annually to two facilities in a regional health system with 107 beds handling approximately 147,000 patients per year. Our ED staff has increased from less than 100 personnel to more than 315. From 1985-1991, all ED staff rotated between the two facilities. In 1991, ED nursing staff stopped rotating. The elimination of opportunities for nursing staff to work together resulted in decreased collegiality and an &quot;us versus them&quot; mentality. The purpose of this project was to provide entertaining educational sessions while allowing nurses to reunite and reconnect so as to improve collaboration.<br/><br/>Implementation: Between March 2004 and December 2006 a group of seven to fourteen nurses from both facilities worked together to implement a series of quarterly offerings in an attempt to educate and reconnect the nursing staff and increase teamwork and goodwill. The original events were planned to be simultaneously educational and entertaining. The intent was to have clinical content delivered in unique formats providing both social opportunities and contact hours. The events were held off campus at locations offering food and beverages; admission was charged. Speakers with diverse backgrounds were recruited such as a coroner, a former gang member, an FBI profiler and an ED doctor who worked during college as a stand-up comedian. Sessions included evening lectures, field trips, a full-day conference, a two-day CEN Review Course, and a strictly social event. Response to the educational offerings intent to increase networking and improve collegiality was tracked by attendance and written evaluations<br/><br/>Outcomes: Nine events were offered from March 2004 through December 2006. Attendance ranged from fewer than 25 to more than 140. Variations in attendance can be attributed to subject matter, cost, timing, and venue. The best attended programs have been evening events costing less than $25 per person where contact hours have been awarded. The most poorly attended was a purely social event costing $40 per person. In addition to educating, the offerings have provided an opportunity for networking among attendees. Gallup survey results from 2004 and 2006 show higher employee engagement in the emergency department than the organizational mean throughout this health system. The facilitators have been unable to maintain a quarterly schedule due to challenges in finding enticing speakers and outgrowing affordable venues. Also, the group has had difficulty maintaining the level of enthusiasm and time commitment needed to organize events regularly. Exciting topics, intriguing speakers, low cost, and pleasant venue result in greater attendance and increased attendee satisfaction. Skills, lessons learned, and success strategies have been transferred to other organizations by the nurse facilitators.<br/><br/>Recommendations: Clinical education in this forum provides an opportunity for networking among attendees while earning contact hours. The subject matter must be intriguing and should be equally complimented by the speaker's ability to effectively communicate a polished presentation. Two- to three-hour long evening events are most successful with time divided between socializing and the educational offering. A four-month interval between events is recommended to facilitate planning and preparation.</td></tr></table>en_GB
dc.date.available2011-10-27T10:32:06Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-27T10:32:06Z-
dc.description.sponsorshipEmergency Nurses Associationen_GB
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