2.50
Hdl Handle:
http://hdl.handle.net/10755/162852
Type:
Presentation
Title:
Nursing Process Council: A Collaborative Approach to Work Re-design
Abstract:
Nursing Process Council: A Collaborative Approach to Work Re-design
Conference Sponsor:Emergency Nurses Association
Conference Year:2003
Author:Key, Susan, RN, MS, CEN
P.I. Institution Name:Cape Canaveral Hospital/Health First
Title:Susan Key, RN, MS, CEN
Contact Address:2024 Sierra Street, Melbourne, FL, 32935, USA
Contact Telephone:(321) 799-7156
Purpose: A Nursing Process Council was developed to increase satisfaction and efficiency on the ED nursing staff by eliminating delays in the admission process. The Council's goal was to establish collaborative methods to solve issues related to patient flow throughout the facility. The collaborative approach was used to establish an environment of trust among all nursing and ancillary staff to promote teamwork and decrease the barriers surrounding the admission, discharge, and transfer processes. Setting and Participants: This staff development project was developed for a community hospital licensed for 150 beds in a rapidly growing coastal community. Participants are clinical bedside staff and ancillary staff. Methods: The Nursing Process Council is a 22-member multidisciplinary team. Membership included representation from all nursing departments, radiology, respiratory therapy, registration and environmental services. A systematic approach for improving work processes, called FOCUS PDCA, was used to help identify problems and opportunities for improvement. Using this approach, the key initiatives of the Nursing Process Council were to establish methods to identify and solve problems related to patient flow and to empower staff to make decisions and implement changes in the work setting that improve patient care. Results: Some of the accomplishments of the Nursing Process Council include the elimination of multiple points of entry for direct admissions by creating an Admission Nurse role. This individual facilitates appropriate patient placement, which helps to prevent delays in bed assignments for ED admissions. There has been a significant decrease in ED holding hours due to increased bed availability in all areas through streamlined patient placement, improved housekeeping procedures for faster bed turnover, and improved allocation of resources on weekends and holidays. The impact in the emergency department has been improved communication and cooperation with the staff in other departments. A culture that supports staff empowerment and collaboration has been established. This has had a significant impact on ED staff satisfaction and retention. Recommendations: ED managers and staff are encouraged to use multidisciplinary teams as a method to identify issues that impact the nurse's ability to deliver safe, efficient, timely patient care and to create positive change within the organization. Staff involvement in this process is essential to create an empowered, collaborative work environment. [Poster Presentation]
Repository Posting Date:
27-Oct-2011
Date of Publication:
17-Oct-2011
Sponsors:
Emergency Nurses Association

Full metadata record

DC FieldValue Language
dc.typePresentationen_GB
dc.titleNursing Process Council: A Collaborative Approach to Work Re-designen_GB
dc.identifier.urihttp://hdl.handle.net/10755/162852-
dc.description.abstract<table><tr><td colspan="2" class="item-title">Nursing Process Council: A Collaborative Approach to Work Re-design</td></tr><tr class="item-sponsor"><td class="label">Conference Sponsor:</td><td class="value">Emergency Nurses Association</td></tr><tr class="item-year"><td class="label">Conference Year:</td><td class="value">2003</td></tr><tr class="item-author"><td class="label">Author:</td><td class="value">Key, Susan, RN, MS, CEN</td></tr><tr class="item-institute"><td class="label">P.I. Institution Name:</td><td class="value">Cape Canaveral Hospital/Health First</td></tr><tr class="item-author-title"><td class="label">Title:</td><td class="value">Susan Key, RN, MS, CEN</td></tr><tr class="item-address"><td class="label">Contact Address:</td><td class="value">2024 Sierra Street, Melbourne, FL, 32935, USA</td></tr><tr class="item-phone"><td class="label">Contact Telephone:</td><td class="value">(321) 799-7156</td></tr><tr class="item-email"><td class="label">Email:</td><td class="value">susan.key@health-first.org</td></tr><tr><td colspan="2" class="item-abstract">Purpose: A Nursing Process Council was developed to increase satisfaction and efficiency on the ED nursing staff by eliminating delays in the admission process. The Council's goal was to establish collaborative methods to solve issues related to patient flow throughout the facility. The collaborative approach was used to establish an environment of trust among all nursing and ancillary staff to promote teamwork and decrease the barriers surrounding the admission, discharge, and transfer processes. Setting and Participants: This staff development project was developed for a community hospital licensed for 150 beds in a rapidly growing coastal community. Participants are clinical bedside staff and ancillary staff. Methods: The Nursing Process Council is a 22-member multidisciplinary team. Membership included representation from all nursing departments, radiology, respiratory therapy, registration and environmental services. A systematic approach for improving work processes, called FOCUS PDCA, was used to help identify problems and opportunities for improvement. Using this approach, the key initiatives of the Nursing Process Council were to establish methods to identify and solve problems related to patient flow and to empower staff to make decisions and implement changes in the work setting that improve patient care. Results: Some of the accomplishments of the Nursing Process Council include the elimination of multiple points of entry for direct admissions by creating an Admission Nurse role. This individual facilitates appropriate patient placement, which helps to prevent delays in bed assignments for ED admissions. There has been a significant decrease in ED holding hours due to increased bed availability in all areas through streamlined patient placement, improved housekeeping procedures for faster bed turnover, and improved allocation of resources on weekends and holidays. The impact in the emergency department has been improved communication and cooperation with the staff in other departments. A culture that supports staff empowerment and collaboration has been established. This has had a significant impact on ED staff satisfaction and retention. Recommendations: ED managers and staff are encouraged to use multidisciplinary teams as a method to identify issues that impact the nurse's ability to deliver safe, efficient, timely patient care and to create positive change within the organization. Staff involvement in this process is essential to create an empowered, collaborative work environment. [Poster Presentation]</td></tr></table>en_GB
dc.date.available2011-10-27T10:35:15Z-
dc.date.issued2011-10-17en_GB
dc.date.accessioned2011-10-27T10:35:15Z-
dc.description.sponsorshipEmergency Nurses Associationen_GB
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.