2.50
Hdl Handle:
http://hdl.handle.net/10755/164072
Category:
Abstract
Type:
Presentation
Title:
Patient Family Centered Care: A Journey Through Change
Author(s):
Cooper, Sharon
Author Details:
Sharon Cooper, CCRN, BSN, MSN, CNS, PNP, Patient Family Centered Care Task Force: Cedars-Sinai Medical Center, Los Angeles, California, USA, email: sharon.cooper@cshs.org
Abstract:
PURPOSE/OBJECTIVES: Patient Family Centered Care: A Nursing Practice Journey Through Change at Cedars-Sinai Medical Center, Los Angeles California describes nursing practices that encourage patient and family involvement across the health care continuum to improve patient and parent/caregiver satisfaction scores in pediatric inpatient and pediatric intensive care units. SIGNIFICANCE: To improve patient satisfaction through a Patient Family Centered Care model in the Pediatric Inpatient Unit and Pediatric Intensive Care Unit at Cedars-Sinai Medical Center. BACKGROUND/RATIONALE: The plan was to initiate a change in the nursing practice to follow the core concepts of Patient Family Centered Care by developing standards of care via policies and procedures, protocols and a Patient Family Centered Care Task Force. DESCRIPTION: This was done by mandatory 4 hours of lecture explaining concept and structure of Patient Family Centered Care and mandatory 8 hours of interactive education to provide skills and tools for implementation for all health care practitioners. The study allowed for various rapid cycles Transforming Care At the Bedside (TCAB) projects: including, but not limited to, open visiting; presence during procedure; welcoming package; inviting and encouraging attendance and communication during interdisciplinary rounds; and rooming in for parents/caregivers; RN-led medical/interdisciplinary rounds, increased RN time in direct patient care and visibility/availability of health care team members and education brochures for patient and parents/caregivers. OUTCOME: Results were measured by reduction in problem scores in Picker National Survey 01 -08 to 01-09 patient satisfaction reports Pediatrics: Partnership between family & clinicians reduced problem score 12%; More involvement in decision making 19%; Confidence and Trust 9%; Would recommend 14%. Pediatric Intensive Care Unit: Was prepared for child move from ICU reduced problem score 33%; Confidence and Trust 39%; Would recommend 14%. INTERPRETATION/CONCLUSION: Utilizing patient family centered care in Pediatric Inpatient Unit and Pediatric Intensive Care Unit increased patient/staff satisfaction, patient safety and parental involvement. IMPLICATIONS FOR CNS BASIC AND CONTINUING EDUCATION: In order to provide excellent patient care and safety the Pediatric Inpatient Unit and Pediatric Intensive Care Unit at Cedars-Sinai Medical Center implemented a change model in the delivery of care to a Patient Family Centered Care.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2010
Conference Name:
CNS as Interal Consultant: Influencing Local to Global Systems
Conference Host:
NACNS - National Association of Clinical Nurse Specialists
Conference Location:
Portland, Oregon, USA
Description:
Conference theme: CNS as Internal Consultant: Influencing Local to Global Systems, held March 3 - 6, Portland, Oregon, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titlePatient Family Centered Care: A Journey Through Changeen_GB
dc.contributor.authorCooper, Sharonen_US
dc.author.detailsSharon Cooper, CCRN, BSN, MSN, CNS, PNP, Patient Family Centered Care Task Force: Cedars-Sinai Medical Center, Los Angeles, California, USA, email: sharon.cooper@cshs.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/164072-
dc.description.abstractPURPOSE/OBJECTIVES: Patient Family Centered Care: A Nursing Practice Journey Through Change at Cedars-Sinai Medical Center, Los Angeles California describes nursing practices that encourage patient and family involvement across the health care continuum to improve patient and parent/caregiver satisfaction scores in pediatric inpatient and pediatric intensive care units. SIGNIFICANCE: To improve patient satisfaction through a Patient Family Centered Care model in the Pediatric Inpatient Unit and Pediatric Intensive Care Unit at Cedars-Sinai Medical Center. BACKGROUND/RATIONALE: The plan was to initiate a change in the nursing practice to follow the core concepts of Patient Family Centered Care by developing standards of care via policies and procedures, protocols and a Patient Family Centered Care Task Force. DESCRIPTION: This was done by mandatory 4 hours of lecture explaining concept and structure of Patient Family Centered Care and mandatory 8 hours of interactive education to provide skills and tools for implementation for all health care practitioners. The study allowed for various rapid cycles Transforming Care At the Bedside (TCAB) projects: including, but not limited to, open visiting; presence during procedure; welcoming package; inviting and encouraging attendance and communication during interdisciplinary rounds; and rooming in for parents/caregivers; RN-led medical/interdisciplinary rounds, increased RN time in direct patient care and visibility/availability of health care team members and education brochures for patient and parents/caregivers. OUTCOME: Results were measured by reduction in problem scores in Picker National Survey 01 -08 to 01-09 patient satisfaction reports Pediatrics: Partnership between family & clinicians reduced problem score 12%; More involvement in decision making 19%; Confidence and Trust 9%; Would recommend 14%. Pediatric Intensive Care Unit: Was prepared for child move from ICU reduced problem score 33%; Confidence and Trust 39%; Would recommend 14%. INTERPRETATION/CONCLUSION: Utilizing patient family centered care in Pediatric Inpatient Unit and Pediatric Intensive Care Unit increased patient/staff satisfaction, patient safety and parental involvement. IMPLICATIONS FOR CNS BASIC AND CONTINUING EDUCATION: In order to provide excellent patient care and safety the Pediatric Inpatient Unit and Pediatric Intensive Care Unit at Cedars-Sinai Medical Center implemented a change model in the delivery of care to a Patient Family Centered Care.en_GB
dc.date.available2011-10-27T11:41:29Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T11:41:29Z-
dc.conference.date2010en_US
dc.conference.nameCNS as Interal Consultant: Influencing Local to Global Systemsen_US
dc.conference.hostNACNS - National Association of Clinical Nurse Specialistsen_US
dc.conference.locationPortland, Oregon, USAen_US
dc.descriptionConference theme: CNS as Internal Consultant: Influencing Local to Global Systems, held March 3 - 6, Portland, Oregon, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.en_US
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