2.50
Hdl Handle:
http://hdl.handle.net/10755/164145
Category:
Abstract
Type:
Presentation
Title:
Utilizing Data to Understand Work Complexity and Optimize Patient Safety
Author(s):
McEwen, Katherine L.; Cangany, Martha; Greenan, Lisa D.
Author Details:
Katherine L. McEwen, MBA, BSN, RN, Clarian Health Partners, Indianapolis, Indiana, USA, email: nacnsorg@nacns.org; Martha Cangany RN, MSN, CNS, APRN, BC; Lisa D. Greenan RN, BC, Indiana University Hospital, Indianapolis, Indiana, USA
Abstract:
Purpose: To provide the CNS with a structured framework for understanding work complexity and utilization of this information to optimize patient safety and hospital care quality in complex health care systems. Significance: Heightened awareness of the need to focus on patient safety has created the need to implement effective performance improvement strategies that ensure optimal outcomes. Positive outcomes that have system-wide impact are best accomplished by understanding work complexity and barriers for performance. The CNS is uniquely qualified to examine work complexity, and develop strategies to reduce error-prone processes. Background/Rationale: Healthcare organizations strive to optimize care quality and safety. Environmental and/or practice modification often leads to system redesign. Economic challenges require thoughtful evaluation of redesign prior to implementation. Evaluating the real work of bedside clinicians allows for the greatest opportunity for improvement with the most efficient expenditure. Facilitation of performance improvement teams, involving targeted departments requires the CNS to act as data analyst and change agent. Description: This framework provided rich data, from a variety of sources, revealing that nursing staff was encountering problems regarding IV therapy administration and maintenance. These problems were further analyzed by the CNS-lead focus group, evaluating: 1) nursing practice, 2) nursing policy, 3) supplies and equipment, and 4) the work environment. Examples of work complexity, and implemented improvement plans with outcomes-to date-will be presented. Outcome: Analysis of work complexity as it relates to patient safety allowed the team to make effective decisions regarding redesign. Process changes were received well, since the work complexity was understood and the improvement plan was logical. Patient safety, regarding IV therapy and administration, has been favorably impacted. Interpretation/Conclusion: The CNS has a crucial role in relating data, understanding work complexity, and impacting patient safety. Intra and Inter-departmental collaboration bridges safety gaps and optimizes outcomes. Implications for Practice: Understanding work complexity for targeted departments and resultant system impact, is crucial to develop an effective performance improvement plan. Work complexity awareness will allow the CNS to identify gaps that may impact patient safety.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2005
Conference Name:
CNS Leadership: Navigating the Healthcare Environment Toward Excellence
Conference Host:
NACNS - National Association of Clinical Nurse Specialists
Conference Location:
Orlando, Florida, USA
Description:
Conference theme: CNS Leadership: Navigating the Healthcare Environment Toward Excellence, held on March 9�12, 2005 in Orlando, Florida, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleUtilizing Data to Understand Work Complexity and Optimize Patient Safetyen_GB
dc.contributor.authorMcEwen, Katherine L.en_US
dc.contributor.authorCangany, Marthaen_US
dc.contributor.authorGreenan, Lisa D.en_US
dc.author.detailsKatherine L. McEwen, MBA, BSN, RN, Clarian Health Partners, Indianapolis, Indiana, USA, email: nacnsorg@nacns.org; Martha Cangany RN, MSN, CNS, APRN, BC; Lisa D. Greenan RN, BC, Indiana University Hospital, Indianapolis, Indiana, USAen_US
dc.identifier.urihttp://hdl.handle.net/10755/164145-
dc.description.abstractPurpose: To provide the CNS with a structured framework for understanding work complexity and utilization of this information to optimize patient safety and hospital care quality in complex health care systems. Significance: Heightened awareness of the need to focus on patient safety has created the need to implement effective performance improvement strategies that ensure optimal outcomes. Positive outcomes that have system-wide impact are best accomplished by understanding work complexity and barriers for performance. The CNS is uniquely qualified to examine work complexity, and develop strategies to reduce error-prone processes. Background/Rationale: Healthcare organizations strive to optimize care quality and safety. Environmental and/or practice modification often leads to system redesign. Economic challenges require thoughtful evaluation of redesign prior to implementation. Evaluating the real work of bedside clinicians allows for the greatest opportunity for improvement with the most efficient expenditure. Facilitation of performance improvement teams, involving targeted departments requires the CNS to act as data analyst and change agent. Description: This framework provided rich data, from a variety of sources, revealing that nursing staff was encountering problems regarding IV therapy administration and maintenance. These problems were further analyzed by the CNS-lead focus group, evaluating: 1) nursing practice, 2) nursing policy, 3) supplies and equipment, and 4) the work environment. Examples of work complexity, and implemented improvement plans with outcomes-to date-will be presented. Outcome: Analysis of work complexity as it relates to patient safety allowed the team to make effective decisions regarding redesign. Process changes were received well, since the work complexity was understood and the improvement plan was logical. Patient safety, regarding IV therapy and administration, has been favorably impacted. Interpretation/Conclusion: The CNS has a crucial role in relating data, understanding work complexity, and impacting patient safety. Intra and Inter-departmental collaboration bridges safety gaps and optimizes outcomes. Implications for Practice: Understanding work complexity for targeted departments and resultant system impact, is crucial to develop an effective performance improvement plan. Work complexity awareness will allow the CNS to identify gaps that may impact patient safety.en_GB
dc.date.available2011-10-27T11:42:52Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T11:42:52Z-
dc.conference.date2005en_US
dc.conference.nameCNS Leadership: Navigating the Healthcare Environment Toward Excellenceen_US
dc.conference.hostNACNS - National Association of Clinical Nurse Specialistsen_US
dc.conference.locationOrlando, Florida, USAen_US
dc.descriptionConference theme: CNS Leadership: Navigating the Healthcare Environment Toward Excellence, held on March 9�12, 2005 in Orlando, Florida, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.en_US
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