2.50
Hdl Handle:
http://hdl.handle.net/10755/164386
Category:
Abstract
Type:
Presentation
Title:
The Interdisciplinary Journey toward Cultural Transformation
Author(s):
Gallagher-Seaman, Mary; Burke, Patricia A.; Anderson, JoAnne C.; Mallas, Susan; Simpson, Charnette; Ingrassia, Judith T.
Author Details:
JoAnne C. Mary Gallagher-Seaman, BSN, email: marygalsea@optonline.net; Patricia A. Burke, RN, MSN, GNP, ACNS; JoAnne C. Anderson, RN, MSN, FNP; Susan Mallas, RN-C, MSN; Charnette Simpson, RN, MSN, CHPN; Judith T. Ingrassia, RN-C, MS
Abstract:
DESCRIPTION OF DESIGN OR ACTIVITIES:
-Education on changing philosophies of care delivery in early 2005,
-Selection of Hatch care model in late 2005,
-Cultural Transformation Committee organized in 2006,
-Resident centered approaches implemented. The basis of this culture change is the concept of "personal preference,"
-Nursing Homes changed to "Community Living Centers,"
-Language changes: from patient to resident, feeding table to assisted dining, bibs to clothing protection, Nursing Home to CLC,
-Community living centers follow resident's lifelong routine,
-Partnerships forged with community groups: horticultural societies, veteran service groups, scouts, school and service organizations,
-Residential pet therapy,
-Welcome and memorial ceremonies,
-Nursing Assistant empowerment; coordinate therapy groups, restorative care champions and care coordinators,
-Emphasis on customer service,
-Data analysis of resident satisfaction surveys and MDS QI data,
-Rejuvenation of Nursing Restorative Program,
-Consistent assignments of care, and
-Death with Dignity: celebration of life.

CONCEPTS OR VARIABLES OF INTEREST:
-Resident Satisfaction survey scores,
-Resident complaints data,
-MDS Quality Indicators, and
-Artifacts of Culture Survey.

FINDINGS AND CONCLUSIONS:
-Patient satisfaction survey scores increased from 69% in 2005 to over 85% in 2009,
-Increased involvement of family members,
-Improved family satisfaction,
-Improved interactions observed among all levels of staff and IDT,
-Creation of a compassionate care environment,
-Improved employee survey scores exceeded regional benchmarks, and
-Decreased staff turnover rate by 25%.

IMPLICATIONS FOR PRACTICE:
Our near zero cost program and new practices in resident centered care were noted to be "gold standard" by the unannounced survey team from LongTerm Care Institute.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2010
Conference Name:
National Gerontological Nursing Association 25th Annual Convention
Conference Host:
National Gerontological Nursing Association
Conference Location:
Palm Springs, California, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleThe Interdisciplinary Journey toward Cultural Transformationen_GB
dc.contributor.authorGallagher-Seaman, Maryen_US
dc.contributor.authorBurke, Patricia A.en_US
dc.contributor.authorAnderson, JoAnne C.en_US
dc.contributor.authorMallas, Susanen_US
dc.contributor.authorSimpson, Charnetteen_US
dc.contributor.authorIngrassia, Judith T.en_US
dc.author.detailsJoAnne C. Mary Gallagher-Seaman, BSN, email: marygalsea@optonline.net; Patricia A. Burke, RN, MSN, GNP, ACNS; JoAnne C. Anderson, RN, MSN, FNP; Susan Mallas, RN-C, MSN; Charnette Simpson, RN, MSN, CHPN; Judith T. Ingrassia, RN-C, MSen_US
dc.identifier.urihttp://hdl.handle.net/10755/164386-
dc.description.abstractDESCRIPTION OF DESIGN OR ACTIVITIES:<br/>-Education on changing philosophies of care delivery in early 2005,<br/>-Selection of Hatch care model in late 2005,<br/>-Cultural Transformation Committee organized in 2006,<br/>-Resident centered approaches implemented. The basis of this culture change is the concept of "personal preference,"<br/>-Nursing Homes changed to "Community Living Centers," <br/>-Language changes: from patient to resident, feeding table to assisted dining, bibs to clothing protection, Nursing Home to CLC,<br/>-Community living centers follow resident's lifelong routine,<br/>-Partnerships forged with community groups: horticultural societies, veteran service groups, scouts, school and service organizations,<br/>-Residential pet therapy,<br/>-Welcome and memorial ceremonies,<br/>-Nursing Assistant empowerment; coordinate therapy groups, restorative care champions and care coordinators,<br/>-Emphasis on customer service,<br/>-Data analysis of resident satisfaction surveys and MDS QI data,<br/>-Rejuvenation of Nursing Restorative Program, <br/>-Consistent assignments of care, and<br/>-Death with Dignity: celebration of life.<br/><br/>CONCEPTS OR VARIABLES OF INTEREST:<br/>-Resident Satisfaction survey scores,<br/>-Resident complaints data,<br/>-MDS Quality Indicators, and <br/>-Artifacts of Culture Survey.<br/><br/>FINDINGS AND CONCLUSIONS:<br/>-Patient satisfaction survey scores increased from 69% in 2005 to over 85% in 2009, <br/>-Increased involvement of family members, <br/>-Improved family satisfaction, <br/>-Improved interactions observed among all levels of staff and IDT, <br/>-Creation of a compassionate care environment,<br/>-Improved employee survey scores exceeded regional benchmarks, and <br/>-Decreased staff turnover rate by 25%.<br/><br/>IMPLICATIONS FOR PRACTICE:<br/>Our near zero cost program and new practices in resident centered care were noted to be "gold standard" by the unannounced survey team from LongTerm Care Institute.en_GB
dc.date.available2011-10-27T11:52:19Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T11:52:19Z-
dc.conference.date2010en_US
dc.conference.nameNational Gerontological Nursing Association 25th Annual Conventionen_US
dc.conference.hostNational Gerontological Nursing Associationen_US
dc.conference.locationPalm Springs, California, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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