Educational Needs of Hospital Aides: Optimize Their Providing Care in a Thoracic/Cardiovascular Oncology Unit

2.50
Hdl Handle:
http://hdl.handle.net/10755/164628
Category:
Abstract
Type:
Presentation
Title:
Educational Needs of Hospital Aides: Optimize Their Providing Care in a Thoracic/Cardiovascular Oncology Unit
Author(s):
Kan, Louisa
Author Details:
Louisa Kan, University of Texas, M.D. Anderson Cancer Center, Houston, Texas, USA
Abstract:
The change of healthcare setting from a thoracic medical/surgical unit to a thoracic/cardiovascular unit, which provides additional cardiac monitoring, increases the demand for a more skillful healthcare team. Effective and efficient patient care requires professional nursing staffs (PNS) supported by well-trained hospital aides (HAs). Due to lack of knowledge to perform the skills in their expanded roles, HAs were disorientated in their job responsibilities and timid to communicate with other team members. Job-related injuries frequently occurred. This ineffective communication between the PNSs and HAs has declined overall morale which, in effect, has directly impacted patient care outcomes and caused a high turnover rate of hospital aides. This project was to define HA job roles in this new setting, to identify their educational needs, and to enhance effective communication amongst the team. The PDCA (Plan, Do, Check, Act) method was designed and implemented to provide an educational offering to meet those needs. The program included reviewing the HA assignment guidelines, the HA role in the collaborative pathway for patients undergoing pulmonary resection and esophagectomy, the procedure of basic nursing care, and "taking the heat" tips. A newly designed HA shift tool report was implemented to enhance the communication between HAs and individual staff at both the beginning and the end of the shift. HAs also took the mandatory basic EKG interpretation classes. When competency is achieved, the individual can function as a monitoring technician. The program was evaluated at the time of offering and six months later. The findings indicated that the HAs found the program helpful in operationalizing their new roles; however, they suggested further development be addressed in the area of teamwork. Overall, the results were optimistic. Team spirit improved due to lower turnover rates as well as a dramatic reduction in job-related injuries in the past six months. Based on these results, we have recommended and instituted this program as continuing education for our hospital aides.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2002
Conference Name:
27th Annual Oncology Nursing Society Congress
Conference Host:
Oncology Nursing Society
Conference Location:
Washington, D.C., USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleEducational Needs of Hospital Aides: Optimize Their Providing Care in a Thoracic/Cardiovascular Oncology Uniten_GB
dc.contributor.authorKan, Louisaen_US
dc.author.detailsLouisa Kan, University of Texas, M.D. Anderson Cancer Center, Houston, Texas, USAen_US
dc.identifier.urihttp://hdl.handle.net/10755/164628-
dc.description.abstractThe change of healthcare setting from a thoracic medical/surgical unit to a thoracic/cardiovascular unit, which provides additional cardiac monitoring, increases the demand for a more skillful healthcare team. Effective and efficient patient care requires professional nursing staffs (PNS) supported by well-trained hospital aides (HAs). Due to lack of knowledge to perform the skills in their expanded roles, HAs were disorientated in their job responsibilities and timid to communicate with other team members. Job-related injuries frequently occurred. This ineffective communication between the PNSs and HAs has declined overall morale which, in effect, has directly impacted patient care outcomes and caused a high turnover rate of hospital aides. This project was to define HA job roles in this new setting, to identify their educational needs, and to enhance effective communication amongst the team. The PDCA (Plan, Do, Check, Act) method was designed and implemented to provide an educational offering to meet those needs. The program included reviewing the HA assignment guidelines, the HA role in the collaborative pathway for patients undergoing pulmonary resection and esophagectomy, the procedure of basic nursing care, and "taking the heat" tips. A newly designed HA shift tool report was implemented to enhance the communication between HAs and individual staff at both the beginning and the end of the shift. HAs also took the mandatory basic EKG interpretation classes. When competency is achieved, the individual can function as a monitoring technician. The program was evaluated at the time of offering and six months later. The findings indicated that the HAs found the program helpful in operationalizing their new roles; however, they suggested further development be addressed in the area of teamwork. Overall, the results were optimistic. Team spirit improved due to lower turnover rates as well as a dramatic reduction in job-related injuries in the past six months. Based on these results, we have recommended and instituted this program as continuing education for our hospital aides.en_GB
dc.date.available2011-10-27T12:04:08Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T12:04:08Z-
dc.conference.date2002en_US
dc.conference.name27th Annual Oncology Nursing Society Congressen_US
dc.conference.hostOncology Nursing Societyen_US
dc.conference.locationWashington, D.C., USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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