2.50
Hdl Handle:
http://hdl.handle.net/10755/164762
Category:
Abstract
Type:
Presentation
Title:
Educating Patients Across the Continuum
Author(s):
Lombardi, Joy
Author Details:
Joy Lombardi, RN, BSN, OCN, Nurse Manager, Huntsman cancer Institute, Salt Lake City, Utah, USA, email: dandjlombardi@hotmail.com
Abstract:
Education: Nursing leadership assessed the patient education system across the continuum at an academic cancer hospital in Salt Lake City Utah. There were pockets of excellence, areas where duplication occurred and lack of coordination in the approach for educating cancer patients. In an effort to improve satisfaction scores this became a strategic initiative. The primary objective of this project was to develop and implement a comprehensive process at Huntsman Cancer Hospital for patient education that leads to a positive patient experience. This program involves a patient education binder developed in conjunction with the hospital based learning center and implemented by oncology nurses. Eight tabs including symptom management, diagnostic results, medications, symptom management, emotional needs, clinical trails, resources were included to organize the information received. Nurses play a key role in any patient education program. Their accessibility, cancer knowledge related to disease, treatment plan, and symptom management not only supports patients with information, but decreases anxiety and provides emotional support. A mechanism for dissemination of information was established throughout all departments in the hospital. All outpatient nursing teams, including infusion and radiation oncology, were provided the notebooks after which they each added their specific cancer related information in the book. An interdisciplinary patient education steering committee tracks the number of new patients who receive the notebooks and surveys patients to obtain feedback. In addition, Press Ganey results are being monitored as an evaluation tool Nursing leadership has the opportunity to positively impact the cancer patient experience. By assessing patient education systems across departments and coordinating efforts nursing can dramatically improve the patient experience. Collaboration with the learning center/wellness program was extremely positive.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2009
Conference Name:
34th Annual Oncology Nursing Society Congress
Conference Host:
Oncology Nursing Society
Conference Location:
San Antonio, Texas, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleEducating Patients Across the Continuumen_GB
dc.contributor.authorLombardi, Joyen_US
dc.author.detailsJoy Lombardi, RN, BSN, OCN, Nurse Manager, Huntsman cancer Institute, Salt Lake City, Utah, USA, email: dandjlombardi@hotmail.comen_US
dc.identifier.urihttp://hdl.handle.net/10755/164762-
dc.description.abstractEducation: Nursing leadership assessed the patient education system across the continuum at an academic cancer hospital in Salt Lake City Utah. There were pockets of excellence, areas where duplication occurred and lack of coordination in the approach for educating cancer patients. In an effort to improve satisfaction scores this became a strategic initiative. The primary objective of this project was to develop and implement a comprehensive process at Huntsman Cancer Hospital for patient education that leads to a positive patient experience. This program involves a patient education binder developed in conjunction with the hospital based learning center and implemented by oncology nurses. Eight tabs including symptom management, diagnostic results, medications, symptom management, emotional needs, clinical trails, resources were included to organize the information received. Nurses play a key role in any patient education program. Their accessibility, cancer knowledge related to disease, treatment plan, and symptom management not only supports patients with information, but decreases anxiety and provides emotional support. A mechanism for dissemination of information was established throughout all departments in the hospital. All outpatient nursing teams, including infusion and radiation oncology, were provided the notebooks after which they each added their specific cancer related information in the book. An interdisciplinary patient education steering committee tracks the number of new patients who receive the notebooks and surveys patients to obtain feedback. In addition, Press Ganey results are being monitored as an evaluation tool Nursing leadership has the opportunity to positively impact the cancer patient experience. By assessing patient education systems across departments and coordinating efforts nursing can dramatically improve the patient experience. Collaboration with the learning center/wellness program was extremely positive.en_GB
dc.date.available2011-10-27T12:06:32Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T12:06:32Z-
dc.conference.date2009en_US
dc.conference.name34th Annual Oncology Nursing Society Congressen_US
dc.conference.hostOncology Nursing Societyen_US
dc.conference.locationSan Antonio, Texas, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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