2.50
Hdl Handle:
http://hdl.handle.net/10755/164816
Category:
Abstract
Type:
Presentation
Title:
A Lean "5S" Six Sigma Project to Improve Patient Safety and Organization
Author(s):
Speaks, Annetta; Ross, Kay; Malone, Mary; Jenkins, Jamie
Author Details:
Annetta Speaks, RN, OCN, CRNI, Director Outpatient Oncology, Central Baptist Hospital, Lexington, Kentucky, USA, email: speaksfarm@alltel.net; Kay Ross, RN, MSN, AOCN; Mary Malone, RN, BSN; Jamie Jenkins, PPE
Abstract:
Administration/Leadership Development: The Outpatient Oncology Department treats approximately 400 patients monthly. This busy department underwent an unannounced Joint Commission Survey which resulted in a Requirement for Improvement (RFI) related to expired medications and supplies. Overstocked supplies, miced types and size supplies were found stored together, counter tops used for storage resulted in decreased work space, and expired medications and supplies were found in numerous places. The Oncology Administrator initiated the process of the Lean 5S in order to improve patient safety, achieve compliance with standards and maintain state of readiness for inspection. A team including Outpatient Oncology staff, Materials Management, Pharmacy and Performance Engineering was developed to lead this initiative. The 5S process of Lean Six Sigma was used to guide this initiative. The five steps included Sort, Set in order, Shine, Standardize, and Sustain. The 5S process identified potential problems and solutions, Before and after pictures of the entire area were taken to document the findings and eventual improvement. Coordination with Material Management and Pharmacy was done to reduce PAR levels and establish proper placement and inventory responsibility. The team collected data after the intervention and noted cost savings on the PAR level for medications were $1935.00 and savings on the PAR level for supplies were $4600.00. Patient safety was improved by eliminating expired medications/supplies. Staff satisfaction was improved because supplies were easier to find, creating a safer, more efficient work environment. An added benefit was satisfaction of the RFI. Safe and efficient work environments are essential for nurses in order to provide quality care to patients. The Outpatient Oncology staff is able to use the information and skills obtained from this project to keep the area organized. Providing the staff with tools to improve the work environment and identify solutions greatly improved staff satisfaction. In turn, they can provide safe, efficient quality care for their patient.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2009
Conference Name:
34th Annual Oncology Nursing Society Congress
Conference Host:
Oncology Nursing Society
Conference Location:
San Antonio, Texas, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleA Lean "5S" Six Sigma Project to Improve Patient Safety and Organizationen_GB
dc.contributor.authorSpeaks, Annettaen_US
dc.contributor.authorRoss, Kayen_US
dc.contributor.authorMalone, Maryen_US
dc.contributor.authorJenkins, Jamieen_US
dc.author.detailsAnnetta Speaks, RN, OCN, CRNI, Director Outpatient Oncology, Central Baptist Hospital, Lexington, Kentucky, USA, email: speaksfarm@alltel.net; Kay Ross, RN, MSN, AOCN; Mary Malone, RN, BSN; Jamie Jenkins, PPEen_US
dc.identifier.urihttp://hdl.handle.net/10755/164816-
dc.description.abstractAdministration/Leadership Development: The Outpatient Oncology Department treats approximately 400 patients monthly. This busy department underwent an unannounced Joint Commission Survey which resulted in a Requirement for Improvement (RFI) related to expired medications and supplies. Overstocked supplies, miced types and size supplies were found stored together, counter tops used for storage resulted in decreased work space, and expired medications and supplies were found in numerous places. The Oncology Administrator initiated the process of the Lean 5S in order to improve patient safety, achieve compliance with standards and maintain state of readiness for inspection. A team including Outpatient Oncology staff, Materials Management, Pharmacy and Performance Engineering was developed to lead this initiative. The 5S process of Lean Six Sigma was used to guide this initiative. The five steps included Sort, Set in order, Shine, Standardize, and Sustain. The 5S process identified potential problems and solutions, Before and after pictures of the entire area were taken to document the findings and eventual improvement. Coordination with Material Management and Pharmacy was done to reduce PAR levels and establish proper placement and inventory responsibility. The team collected data after the intervention and noted cost savings on the PAR level for medications were $1935.00 and savings on the PAR level for supplies were $4600.00. Patient safety was improved by eliminating expired medications/supplies. Staff satisfaction was improved because supplies were easier to find, creating a safer, more efficient work environment. An added benefit was satisfaction of the RFI. Safe and efficient work environments are essential for nurses in order to provide quality care to patients. The Outpatient Oncology staff is able to use the information and skills obtained from this project to keep the area organized. Providing the staff with tools to improve the work environment and identify solutions greatly improved staff satisfaction. In turn, they can provide safe, efficient quality care for their patient.en_GB
dc.date.available2011-10-27T12:07:31Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T12:07:31Z-
dc.conference.date2009en_US
dc.conference.name34th Annual Oncology Nursing Society Congressen_US
dc.conference.hostOncology Nursing Societyen_US
dc.conference.locationSan Antonio, Texas, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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