2.50
Hdl Handle:
http://hdl.handle.net/10755/164971
Category:
Abstract
Type:
Presentation
Title:
Reinforcing the Value of Oncology Care
Author(s):
Gibson, Denice; Kendrick, Selma
Author Details:
Denice Gibson, RN, MSN , AOCNS, Clinical Nurse Specialist, BGSMC, Phoenix, Arizona, USA, email: denice.gibson@bannerhealth.com; Selma Kendrick, RN, MS, OCN
Abstract:
Clinical/Evidence Based Practice: Recruitment and staff retention have become even more challenging in areas such as oncology. The oncology practice requires individuals with addition skills to manage high levels of stress, diverse family dynamics, acute patient care needs, death and dying and end of life care. Benefits of this dedicated, challenging care are reinforced through recognition celebrations of the aggregates journey and staffs commitment. We have implemented and maintained measures to reinforce the value of oncology care, magnet philosophy and the goal of maintaining oncology certified nurses (71%). Celebrations and moments of recognition have been implemented to honor the lives of our cancer patients, their families and our Oncology Nurses. This retention strategy reinforces hope, caregiver and staff motivation through story telling which occurs at these specific events. We demonstrate this by bringing the community together to tell their stories and nurses and physicians together to recognize their accomplishments which inspires caregivers. Patient Community Celebration Events includes: Celebration of Life for our BMT patients (2009 12th Anniversary) Celebration of Heroic Journey (2009 12th Anniversary) Monthly Tea Party and 12 ABCD Staff Retreat (15th Anniversary) 12ABCD. The Oncology and Bone Marrow Transplant Department maintains a zero vacancy rates and a turnover rate of less than 3%. Staff retention (over 100 RNs) exceeds both institutional and national standards, fosters community relations and provides staff satisfaction. The celebrations and recognition events are looked forward to each year by staff reminding them of their commitment to the care of a complex aggregate. Our patient satisfactions scores as measured by HCAPS through NRC Piker are 68.5% for overall satisfaction and their likely to recommend is 73%. These celebrations positively impact our caregivers and are a beacon for survivorship and heroes. The privilege to care for and the opportunity to recognize the results of the oncology practitioners are also demonstrated by an increase in participation each year, our improved patient satisfaction and employee retention.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2009
Conference Name:
34th Annual Oncology Nursing Society Congress
Conference Host:
Oncology Nursing Society
Conference Location:
San Antonio, Texas, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleReinforcing the Value of Oncology Careen_GB
dc.contributor.authorGibson, Deniceen_US
dc.contributor.authorKendrick, Selmaen_US
dc.author.detailsDenice Gibson, RN, MSN , AOCNS, Clinical Nurse Specialist, BGSMC, Phoenix, Arizona, USA, email: denice.gibson@bannerhealth.com; Selma Kendrick, RN, MS, OCNen_US
dc.identifier.urihttp://hdl.handle.net/10755/164971-
dc.description.abstractClinical/Evidence Based Practice: Recruitment and staff retention have become even more challenging in areas such as oncology. The oncology practice requires individuals with addition skills to manage high levels of stress, diverse family dynamics, acute patient care needs, death and dying and end of life care. Benefits of this dedicated, challenging care are reinforced through recognition celebrations of the aggregates journey and staffs commitment. We have implemented and maintained measures to reinforce the value of oncology care, magnet philosophy and the goal of maintaining oncology certified nurses (71%). Celebrations and moments of recognition have been implemented to honor the lives of our cancer patients, their families and our Oncology Nurses. This retention strategy reinforces hope, caregiver and staff motivation through story telling which occurs at these specific events. We demonstrate this by bringing the community together to tell their stories and nurses and physicians together to recognize their accomplishments which inspires caregivers. Patient Community Celebration Events includes: Celebration of Life for our BMT patients (2009 12th Anniversary) Celebration of Heroic Journey (2009 12th Anniversary) Monthly Tea Party and 12 ABCD Staff Retreat (15th Anniversary) 12ABCD. The Oncology and Bone Marrow Transplant Department maintains a zero vacancy rates and a turnover rate of less than 3%. Staff retention (over 100 RNs) exceeds both institutional and national standards, fosters community relations and provides staff satisfaction. The celebrations and recognition events are looked forward to each year by staff reminding them of their commitment to the care of a complex aggregate. Our patient satisfactions scores as measured by HCAPS through NRC Piker are 68.5% for overall satisfaction and their likely to recommend is 73%. These celebrations positively impact our caregivers and are a beacon for survivorship and heroes. The privilege to care for and the opportunity to recognize the results of the oncology practitioners are also demonstrated by an increase in participation each year, our improved patient satisfaction and employee retention.en_GB
dc.date.available2011-10-27T12:10:15Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T12:10:15Z-
dc.conference.date2009en_US
dc.conference.name34th Annual Oncology Nursing Society Congressen_US
dc.conference.hostOncology Nursing Societyen_US
dc.conference.locationSan Antonio, Texas, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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