COACHING FOR SUCCESS: TOOLS TO ENHANCE CRITICAL THINKING AND EFFECTIVE COMMUNICATION.

2.50
Hdl Handle:
http://hdl.handle.net/10755/164997
Category:
Abstract
Type:
Presentation
Title:
COACHING FOR SUCCESS: TOOLS TO ENHANCE CRITICAL THINKING AND EFFECTIVE COMMUNICATION.
Author(s):
Kanaskie, Mary Louise; Booth, Patricia
Author Details:
Mary Louise Kanaskie, RN, MS, RN-BC, AOCN, Clinical Nurse Educator, Penn State Hershey Medical Center, Hershey, Pennsylvania, USA, email: mkanaskie@hmc.psu.edu; Patricia Booth, BSN, RN
Abstract:
Administration/Leadership Development: Nurses in leadership positions play a major role in assisting the nursing staff to identify and manage changing patient situations. In the coaching role, it is important to ensure that staff not only have the knowledge to care for complex oncology patient populations but that they have the tools to assist them to think critically and communicate effectively. In an effort to ensure patient safety on a busy inpatient transplant unit, nursing leadership identified the need to improve problem-solving skills among the staff. The goal was to help staff to make reliable predictions regarding patient status and to identify subtle and overt changes in the patientÆs condition. By utilizing critical thinking skills, the expected outcome was for staff to intervene skillfully in unpredictable or changing patient situations. An advanced preceptor class was conducted to provide an opportunity for preceptors to develop strategies to promote critical thinking among the new oncology nurses. SBAR techniques were used in simulation exercises. SBAR (situation, background, assessment, and recommendation), a technique often used for "hand-off" communication, has broader application in decision-making in many patient care situations. The essential principles of critical thinking are similar to those necessary to implement SBAR techniques: problem identification, statement of known facts, examination of ôfactsö for truth, and generalization of data as needed. In addition, other concepts relevant to critical thinking are also captured in the SBAR framework: interpretation, analysis, evaluation, inference and explanation. The simulation exercises included real life patient care situations that occurred on the unit. Experienced preceptors, charge nurses, and clinical head nurses found the simulation exercises helpful in guiding their own clinical decisions, as well as, enhancing their effectiveness as coaches. In addition, graduate nurses were pleased with their ability to use the framework for problem-solving critical patient situations. Evaluation of the approach in helping to enhance coaching activities and produce positive patient outcomes is ongoing Monitoring and ensuring the quality of patient care practices will continue to direct nursing leadership activities. The program described provides oncology nurses at all levels with the tools necessary for effective problem-solving and coaching across many oncology settings.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2009
Conference Name:
34th Annual Oncology Nursing Society Congress
Conference Host:
Oncology Nursing Society
Conference Location:
San Antonio, Texas, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleCOACHING FOR SUCCESS: TOOLS TO ENHANCE CRITICAL THINKING AND EFFECTIVE COMMUNICATION.en_GB
dc.contributor.authorKanaskie, Mary Louiseen_US
dc.contributor.authorBooth, Patriciaen_US
dc.author.detailsMary Louise Kanaskie, RN, MS, RN-BC, AOCN, Clinical Nurse Educator, Penn State Hershey Medical Center, Hershey, Pennsylvania, USA, email: mkanaskie@hmc.psu.edu; Patricia Booth, BSN, RNen_US
dc.identifier.urihttp://hdl.handle.net/10755/164997-
dc.description.abstractAdministration/Leadership Development: Nurses in leadership positions play a major role in assisting the nursing staff to identify and manage changing patient situations. In the coaching role, it is important to ensure that staff not only have the knowledge to care for complex oncology patient populations but that they have the tools to assist them to think critically and communicate effectively. In an effort to ensure patient safety on a busy inpatient transplant unit, nursing leadership identified the need to improve problem-solving skills among the staff. The goal was to help staff to make reliable predictions regarding patient status and to identify subtle and overt changes in the patientÆs condition. By utilizing critical thinking skills, the expected outcome was for staff to intervene skillfully in unpredictable or changing patient situations. An advanced preceptor class was conducted to provide an opportunity for preceptors to develop strategies to promote critical thinking among the new oncology nurses. SBAR techniques were used in simulation exercises. SBAR (situation, background, assessment, and recommendation), a technique often used for "hand-off" communication, has broader application in decision-making in many patient care situations. The essential principles of critical thinking are similar to those necessary to implement SBAR techniques: problem identification, statement of known facts, examination of ôfactsö for truth, and generalization of data as needed. In addition, other concepts relevant to critical thinking are also captured in the SBAR framework: interpretation, analysis, evaluation, inference and explanation. The simulation exercises included real life patient care situations that occurred on the unit. Experienced preceptors, charge nurses, and clinical head nurses found the simulation exercises helpful in guiding their own clinical decisions, as well as, enhancing their effectiveness as coaches. In addition, graduate nurses were pleased with their ability to use the framework for problem-solving critical patient situations. Evaluation of the approach in helping to enhance coaching activities and produce positive patient outcomes is ongoing Monitoring and ensuring the quality of patient care practices will continue to direct nursing leadership activities. The program described provides oncology nurses at all levels with the tools necessary for effective problem-solving and coaching across many oncology settings.en_GB
dc.date.available2011-10-27T12:10:43Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T12:10:43Z-
dc.conference.date2009en_US
dc.conference.name34th Annual Oncology Nursing Society Congressen_US
dc.conference.hostOncology Nursing Societyen_US
dc.conference.locationSan Antonio, Texas, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.