2.50
Hdl Handle:
http://hdl.handle.net/10755/165052
Category:
Abstract
Type:
Presentation
Title:
IMPLEMENTING RELATIONSHIP-BASED CARE IN A COMPREHENSIVE CANCER CENTER
Author(s):
Maklebust, JoAnn; Suchy, Susanne
Author Details:
JoAnn Maklebust, MSN, APRN-BC, AOCN, FAAN, Clinical Nurse Specialist/Nurse Practitioner, Karmanos Cancer Center, Detroit, Michigan, USA, email: maklebus@karmanos.org; Susanne Suchy, MSN, RN, AOCNS
Abstract:
In 2005, a Comprehensive Cancer CenterÆs Chief Nursing Officer charged the Oncology Nurse Practice Committee with identifying a nursing care delivery model. After leadership members attended a conference on Nursing Care Delivery Models, they were inspired to deliver professional nursing care. In a presentation to nursing leadership conference attendees suggested that Relationship-Based Care (RBC) be adopted. RBC promotes organizational health resulting in positive outcomes in all critical arenas that measure success. RBC is comprised of three critical relationships: the care providerÆs relationship with patients and families, self and colleagues. When compassion and care are conveyed through touch, a kind act, through competent clinical interventions, through listening and seeking to understand the otherÆs experience, a healing relationship is created. This is the heart of RBC. The focus of the 2006 nurse practice retreat was RBC. Each nursing unit was asked to create a team of registered nurses (RNs) representing all three shifts. Each team was assigned a chapter from Relationship-Based Care: A Model for Transforming Practice. The teams read, discussed and developed a power point presentation highlighting major themes. They chose moments of excellence from the end of their chapter to engage the audience. Nursing staff job descriptions were re-written to reflect caring behaviors. Whiteboards were placed at the bedside with the day's assigned RN and support staff listed. Nurses sat with patients to establish mutual patient daily goals which were recorded on the whiteboards. Shift report was redesigned to include communication of patientÆs goals and patient preferences. Posters depicting major concepts of RBC were illustrated with photographs of the nursing staff. Formal continuing education presentations of the RBC concepts were given weekly for staff development. Evidence of success to date is reflected by: mutual patient goals on the whiteboards, nursing rounds with patient interviews, nurses sitting with patients at the bedside after shift report, shift report focused on nursing rather than medical care only, and improved satisfaction with nursing care according to Press Ganey scores. Future implementation of RBC will include Primary Nursing. Implementing a nursing care delivery model with a change in institutional culture requires energy and time.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2007
Conference Name:
32nd Annual Oncology Nursing Society Congress
Conference Host:
Oncology Nursing Society
Conference Location:
Las Vegas, Nevada, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleIMPLEMENTING RELATIONSHIP-BASED CARE IN A COMPREHENSIVE CANCER CENTERen_GB
dc.contributor.authorMaklebust, JoAnnen_US
dc.contributor.authorSuchy, Susanneen_US
dc.author.detailsJoAnn Maklebust, MSN, APRN-BC, AOCN, FAAN, Clinical Nurse Specialist/Nurse Practitioner, Karmanos Cancer Center, Detroit, Michigan, USA, email: maklebus@karmanos.org; Susanne Suchy, MSN, RN, AOCNSen_US
dc.identifier.urihttp://hdl.handle.net/10755/165052-
dc.description.abstractIn 2005, a Comprehensive Cancer CenterÆs Chief Nursing Officer charged the Oncology Nurse Practice Committee with identifying a nursing care delivery model. After leadership members attended a conference on Nursing Care Delivery Models, they were inspired to deliver professional nursing care. In a presentation to nursing leadership conference attendees suggested that Relationship-Based Care (RBC) be adopted. RBC promotes organizational health resulting in positive outcomes in all critical arenas that measure success. RBC is comprised of three critical relationships: the care providerÆs relationship with patients and families, self and colleagues. When compassion and care are conveyed through touch, a kind act, through competent clinical interventions, through listening and seeking to understand the otherÆs experience, a healing relationship is created. This is the heart of RBC. The focus of the 2006 nurse practice retreat was RBC. Each nursing unit was asked to create a team of registered nurses (RNs) representing all three shifts. Each team was assigned a chapter from Relationship-Based Care: A Model for Transforming Practice. The teams read, discussed and developed a power point presentation highlighting major themes. They chose moments of excellence from the end of their chapter to engage the audience. Nursing staff job descriptions were re-written to reflect caring behaviors. Whiteboards were placed at the bedside with the day's assigned RN and support staff listed. Nurses sat with patients to establish mutual patient daily goals which were recorded on the whiteboards. Shift report was redesigned to include communication of patientÆs goals and patient preferences. Posters depicting major concepts of RBC were illustrated with photographs of the nursing staff. Formal continuing education presentations of the RBC concepts were given weekly for staff development. Evidence of success to date is reflected by: mutual patient goals on the whiteboards, nursing rounds with patient interviews, nurses sitting with patients at the bedside after shift report, shift report focused on nursing rather than medical care only, and improved satisfaction with nursing care according to Press Ganey scores. Future implementation of RBC will include Primary Nursing. Implementing a nursing care delivery model with a change in institutional culture requires energy and time.en_GB
dc.date.available2011-10-27T12:11:40Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T12:11:40Z-
dc.conference.date2007en_US
dc.conference.name32nd Annual Oncology Nursing Society Congressen_US
dc.conference.hostOncology Nursing Societyen_US
dc.conference.locationLas Vegas, Nevada, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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