FACTORS CONTRIBUTING TO SUCCESSFUL TECHNOLOGY IMPLEMENTATION IN THE COMMUNITY ONCOLOGY SETTING

2.50
Hdl Handle:
http://hdl.handle.net/10755/165241
Category:
Abstract
Type:
Presentation
Title:
FACTORS CONTRIBUTING TO SUCCESSFUL TECHNOLOGY IMPLEMENTATION IN THE COMMUNITY ONCOLOGY SETTING
Author(s):
Fortenbaugh, Cathy; Fallon, Jill; North, Susan
Author Details:
Cathy Fortenbaugh, RN MSN AOCN, Clinical Nurse Specialist, Pennsylvania Oncology Hematology Associates, Philadelphia, Pennsylvania, USA, email: fortenbc@pahosp.com; Jill Fallon, RN, MSN, CRNI, OCN, Eastern Connecticut Hematology Oncology Associates, Norwich, Connecticut; Susan North, MBA, Supportive Oncology Services, Memphis, Tennessee
Abstract:
Implementing new technology such as an electronic medical record or an electronic patient self-assessment tool (the Patient Care Monitor) in the community oncology private practice setting can be a challenge. Pre-implementation assessment and planning in six areas, leadership, process planning, readiness to change, staff commitment, staff training and compliance with change, can have a positive impact on the success of the technology implementation To determine how assessment and planning for new technology, specifically a computerized patient self-assessment tool, affects its implementation and use. 43 of 79 practices, located across the nation who are utilizing a computerized patient self assessment tool to manage cancer related symptoms, responded to a survey about the factors involved in the successful implementation of the computer technology and the initiative itself. Results of the survey were evaluated to identify factors significant to the outcome metric, usage of the technology as measured by the number of PCM reports generated. Preliminary analysis shows that the strongest relationships were leadership, compliance with the change and process planning, in that order. Further analysis showed that usage was higher when Medical Oncologists referenced the Patient Care Monitor Report and lower when the practice was distracted by other major changes going on in the practice at the same time. Practices/nurses planning a major technology implementation need to assess and plan for strong leadership support, a process for implementing change, staff readiness to change, staff commitment, and staff training prior to initiating the change. Advance Practice Nurses can be utilized to help proactively facilitate the process. Most importantly, if the practice is involved in other changes, such as moving location, the implementation of new technology should be postponed. In addition, the more supportive and involved top leadership is in the process, the more likely the practice will be successful. Finally, our questionnaire showed that the more the doctors and nurses referred to the tool during the patient visit, the more likely the patients were to fill out the Patient Care Monitor in the future.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2007
Conference Name:
32nd Annual Oncology Nursing Society Congress
Conference Host:
Oncology Nursing Society
Conference Location:
Las Vegas, Nevada, USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleFACTORS CONTRIBUTING TO SUCCESSFUL TECHNOLOGY IMPLEMENTATION IN THE COMMUNITY ONCOLOGY SETTINGen_GB
dc.contributor.authorFortenbaugh, Cathyen_US
dc.contributor.authorFallon, Jillen_US
dc.contributor.authorNorth, Susanen_US
dc.author.detailsCathy Fortenbaugh, RN MSN AOCN, Clinical Nurse Specialist, Pennsylvania Oncology Hematology Associates, Philadelphia, Pennsylvania, USA, email: fortenbc@pahosp.com; Jill Fallon, RN, MSN, CRNI, OCN, Eastern Connecticut Hematology Oncology Associates, Norwich, Connecticut; Susan North, MBA, Supportive Oncology Services, Memphis, Tennesseeen_US
dc.identifier.urihttp://hdl.handle.net/10755/165241-
dc.description.abstractImplementing new technology such as an electronic medical record or an electronic patient self-assessment tool (the Patient Care Monitor) in the community oncology private practice setting can be a challenge. Pre-implementation assessment and planning in six areas, leadership, process planning, readiness to change, staff commitment, staff training and compliance with change, can have a positive impact on the success of the technology implementation To determine how assessment and planning for new technology, specifically a computerized patient self-assessment tool, affects its implementation and use. 43 of 79 practices, located across the nation who are utilizing a computerized patient self assessment tool to manage cancer related symptoms, responded to a survey about the factors involved in the successful implementation of the computer technology and the initiative itself. Results of the survey were evaluated to identify factors significant to the outcome metric, usage of the technology as measured by the number of PCM reports generated. Preliminary analysis shows that the strongest relationships were leadership, compliance with the change and process planning, in that order. Further analysis showed that usage was higher when Medical Oncologists referenced the Patient Care Monitor Report and lower when the practice was distracted by other major changes going on in the practice at the same time. Practices/nurses planning a major technology implementation need to assess and plan for strong leadership support, a process for implementing change, staff readiness to change, staff commitment, and staff training prior to initiating the change. Advance Practice Nurses can be utilized to help proactively facilitate the process. Most importantly, if the practice is involved in other changes, such as moving location, the implementation of new technology should be postponed. In addition, the more supportive and involved top leadership is in the process, the more likely the practice will be successful. Finally, our questionnaire showed that the more the doctors and nurses referred to the tool during the patient visit, the more likely the patients were to fill out the Patient Care Monitor in the future.en_GB
dc.date.available2011-10-27T12:15:01Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T12:15:01Z-
dc.conference.date2007en_US
dc.conference.name32nd Annual Oncology Nursing Society Congressen_US
dc.conference.hostOncology Nursing Societyen_US
dc.conference.locationLas Vegas, Nevada, USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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