2.50
Hdl Handle:
http://hdl.handle.net/10755/165537
Category:
Abstract
Type:
Presentation
Title:
Patient/Provider Collaboration: Transforming the Standard of Care
Author(s):
Pothier, Ellen
Author Details:
Ellen Pothier, Dana-Farber Cancer Institute, Boston, Massachusetts, USA
Abstract:
Background: We are in an age where patients are consumers of health care, no longer following the traditional model of "doctor knows everything." The patient-centered model of care hinges on empowerment of patients. Collaboration between patients, families, and providers promotes improved communication and advances the quality of care. The earliest patient and family-centered model focused on health care in maternal child health programs. In 1997, Dana-Farber Cancer Institute recruited patients and family members for a "work group" to provide input during a period of major organizational change. Success of this group evolved into the present Patient and Family Advisory Council (PFAC). Program: The PFAC has 16 members, including four staff members. The group holds monthly meetings with formal agendas, co-chaired by two patients. They have developed programs such as "Patients as Educators" to tutor the new Fellows on the patient perspective. Due to the success, expansion of the program to nursing and front line reception staff is being initiated. The Care Improvement Committee, where patients work with inpatient nurses to enhance the delivery of care, has established a streamlined urgent admission process. For this they received the "Partnership in Excellence Award." Council members have been active in interviewing prospective nurse managers. Also the PFAC has participated in important institutional QI projects. Our PFAC was been featured in the Oncology Roundtable quarterly journal. Discussion: The Council functions as a focus group and as a consulting service. Clinicians and administrators who are planning programs or services approach the Council for feedback. Staff have become accustomed and eager to have patients participate. Nursing has learned that getting Council support behind a project is the best way to move forward quickly, helping us toward family-centered oncology care. Oncology nurses and physicians have partnered with PFAC to take a hard look at the areas where we need to focus our energy and resources. The institute is unique because patients have a voice, not only in their own care, but also in the creation of systems, programs, and allocation of resources.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
2002
Conference Name:
27th Annual Oncology Nursing Society Congress
Conference Host:
Oncology Nursing Society
Conference Location:
Washington, D.C., USA
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titlePatient/Provider Collaboration: Transforming the Standard of Careen_GB
dc.contributor.authorPothier, Ellenen_US
dc.author.detailsEllen Pothier, Dana-Farber Cancer Institute, Boston, Massachusetts, USAen_US
dc.identifier.urihttp://hdl.handle.net/10755/165537-
dc.description.abstractBackground: We are in an age where patients are consumers of health care, no longer following the traditional model of "doctor knows everything." The patient-centered model of care hinges on empowerment of patients. Collaboration between patients, families, and providers promotes improved communication and advances the quality of care. The earliest patient and family-centered model focused on health care in maternal child health programs. In 1997, Dana-Farber Cancer Institute recruited patients and family members for a "work group" to provide input during a period of major organizational change. Success of this group evolved into the present Patient and Family Advisory Council (PFAC). Program: The PFAC has 16 members, including four staff members. The group holds monthly meetings with formal agendas, co-chaired by two patients. They have developed programs such as "Patients as Educators" to tutor the new Fellows on the patient perspective. Due to the success, expansion of the program to nursing and front line reception staff is being initiated. The Care Improvement Committee, where patients work with inpatient nurses to enhance the delivery of care, has established a streamlined urgent admission process. For this they received the "Partnership in Excellence Award." Council members have been active in interviewing prospective nurse managers. Also the PFAC has participated in important institutional QI projects. Our PFAC was been featured in the Oncology Roundtable quarterly journal. Discussion: The Council functions as a focus group and as a consulting service. Clinicians and administrators who are planning programs or services approach the Council for feedback. Staff have become accustomed and eager to have patients participate. Nursing has learned that getting Council support behind a project is the best way to move forward quickly, helping us toward family-centered oncology care. Oncology nurses and physicians have partnered with PFAC to take a hard look at the areas where we need to focus our energy and resources. The institute is unique because patients have a voice, not only in their own care, but also in the creation of systems, programs, and allocation of resources.en_GB
dc.date.available2011-10-27T12:20:27Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T12:20:27Z-
dc.conference.date2002en_US
dc.conference.name27th Annual Oncology Nursing Society Congressen_US
dc.conference.hostOncology Nursing Societyen_US
dc.conference.locationWashington, D.C., USAen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
All Items in this repository are protected by copyright, with all rights reserved, unless otherwise indicated.