Maintaining quality of worklife for practicing nurses during organizational transitions

2.50
Hdl Handle:
http://hdl.handle.net/10755/166202
Category:
Abstract
Type:
Presentation
Title:
Maintaining quality of worklife for practicing nurses during organizational transitions
Author(s):
Knox, Sally
Author Details:
Sally Knox, EdD, University of Florida College of Nursing, Gainesville, Florida, USA, email: knoxsl.ufcon@shands.ufl.edu
Abstract:
Reorganization, restructuring and reengineering are common occurrences in health care institutions as health care reform calls for dramatic changes in the way health care is delivered in America's hospitals and other care delivery organizations. The focus of this study was to identify administrative and management behaviors of the Chief Nurse Executive, perceived as most supportive and helpful to practicing nurses during a time of organizational change and transition. The specific transition underway at the time of the study was the change from a functional practice model to a patient-centered model of modular nursing. The research question considered in the study is: What administrative/management behaviors are most valued by practicing nurses during a transition in practice model? The areas of administrative/management assessed were: 1. High visibility of administrators/managers in practice areas during transitional period. 2. Education of staff in relation to the change. 3. Verbalized commttment to quality care during the transition by administrative/management staff. 4. Verbalized commitment to the welfare of staff during the transition by administrative/management staff. 5. Support for the problem solving of staff by administrative/management individuals. 6. Communication of plans regarding the transition and future progress. 7. The authority of staff for their aspect of the change. 8. Follow-up with staff regarding their suggestions and questions during time of the change. 9. Opportunities to clarify issues in a non-threatening environment during transition. 10. Rewards and recognition of staff for success in performance during the transition. 11. Provision of tools and resources needed during the transition. The study included sixty five staff nurses practicing in the patient care areas where the change from functional nursing to the patient-focused modular model occurred. The perceptions of the nurses regarding the transition behaviors were assessed and ranked in order of importance at the mid term point of the transition. All of the participants were registered nurses. The nurses were provided a list of the administrative/management behaviors and were asked to rank order them in relation to their perceived value during the transition. The findings of the study indicated that the most valued administrative/management behaviors during a time of transition are: 1. Communication of plans regarding the transition and future progress. 2. Verbalized commitment to quality care by administrative/management staff during the transition. 3. High visibility of administrators/managers during the transition period. The quality of work life is difficult to maintain during transitions. Nursing staff in the clinical practice areas often have need for support and information from administration and management during times of transition. The behaviors perceived as supportive and helpful by staff may differ from those intended as supportive and helpful by administration/management during transitions. Transitions can be facilitated for staff by the delivery of valued behaviors by administration and management. If behaviors are not valued or perceived as supportive, the intention of providing assistance to registered nurses during the process of transition will not be actualized.
Repository Posting Date:
27-Oct-2011
Date of Publication:
27-Oct-2011
Conference Date:
Feb 29 - Mar 2, 1996
Conference Host:
Southern Nursing Research Society
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleMaintaining quality of worklife for practicing nurses during organizational transitionsen_GB
dc.contributor.authorKnox, Sallyen_US
dc.author.detailsSally Knox, EdD, University of Florida College of Nursing, Gainesville, Florida, USA, email: knoxsl.ufcon@shands.ufl.eduen_US
dc.identifier.urihttp://hdl.handle.net/10755/166202-
dc.description.abstractReorganization, restructuring and reengineering are common occurrences in health care institutions as health care reform calls for dramatic changes in the way health care is delivered in America's hospitals and other care delivery organizations. The focus of this study was to identify administrative and management behaviors of the Chief Nurse Executive, perceived as most supportive and helpful to practicing nurses during a time of organizational change and transition. The specific transition underway at the time of the study was the change from a functional practice model to a patient-centered model of modular nursing. The research question considered in the study is: What administrative/management behaviors are most valued by practicing nurses during a transition in practice model? The areas of administrative/management assessed were: 1. High visibility of administrators/managers in practice areas during transitional period. 2. Education of staff in relation to the change. 3. Verbalized commttment to quality care during the transition by administrative/management staff. 4. Verbalized commitment to the welfare of staff during the transition by administrative/management staff. 5. Support for the problem solving of staff by administrative/management individuals. 6. Communication of plans regarding the transition and future progress. 7. The authority of staff for their aspect of the change. 8. Follow-up with staff regarding their suggestions and questions during time of the change. 9. Opportunities to clarify issues in a non-threatening environment during transition. 10. Rewards and recognition of staff for success in performance during the transition. 11. Provision of tools and resources needed during the transition. The study included sixty five staff nurses practicing in the patient care areas where the change from functional nursing to the patient-focused modular model occurred. The perceptions of the nurses regarding the transition behaviors were assessed and ranked in order of importance at the mid term point of the transition. All of the participants were registered nurses. The nurses were provided a list of the administrative/management behaviors and were asked to rank order them in relation to their perceived value during the transition. The findings of the study indicated that the most valued administrative/management behaviors during a time of transition are: 1. Communication of plans regarding the transition and future progress. 2. Verbalized commitment to quality care by administrative/management staff during the transition. 3. High visibility of administrators/managers during the transition period. The quality of work life is difficult to maintain during transitions. Nursing staff in the clinical practice areas often have need for support and information from administration and management during times of transition. The behaviors perceived as supportive and helpful by staff may differ from those intended as supportive and helpful by administration/management during transitions. Transitions can be facilitated for staff by the delivery of valued behaviors by administration and management. If behaviors are not valued or perceived as supportive, the intention of providing assistance to registered nurses during the process of transition will not be actualized.en_GB
dc.date.available2011-10-27T14:42:21Z-
dc.date.issued2011-10-27en_GB
dc.date.accessioned2011-10-27T14:42:21Z-
dc.conference.dateFeb 29 - Mar 2, 1996en_US
dc.conference.hostSouthern Nursing Research Societyen_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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