2.50
Hdl Handle:
http://hdl.handle.net/10755/182042
Category:
Abstract
Type:
Presentation
Title:
Chest Pain Center-Emergency Department Nurse Liaison
Author(s):
Pullon, Rebecca
Author Details:
Rebecca Pullon, RN, Chest Pain Center Coordinator, Johnson City Medical Center, Johnson City, Tennessee, USA, email: pullonra@msha.com
Abstract:
Poster presentation, ANCC National Magnet Conference: An opportunity was identified to improve proper utilization of the Chest Pain Center Observation Unit, decrease Emergency Department wait times and limit unnecessary inpatient admissions for low risk cardiac patients. A Chest Pain Center/Emergency Department Nurse Liaison role was implemented to ensure that the patient having chest pain or a suspected cardiac event would receive efficient care while maintaining optimal patient safety. The goal of this position is to assess cardiac patients, provide education on the Chest Pain Center processes, and assist with the evaluation of criteria for inpatient or observation admissions for appropriate patient throughput. After a 90 day pilot study, the data reflected greater than expected success for all groups represented. The Chest Pain Center Observation services have been utilized appropriately and patient census has improved by 30% over baseline increasing the patient load by 1/3. Emergency Department wait times have reduced by approximately 60 minutes from Emergency physician evaluation to arrival in the Chest Pain Center. This has also helped to avoid unnecessary inpatient admissions for the cardiac patient. Patients are pleased with an Outpatient Observation admission to the hospital due to decreased cost and decreased length of stay which is reflected by improved patient satisfaction scores of 5% or greater on average. The success of this Nurse Liaison position has also helped to build stronger team work between the Emergency Department and the Chest Pain Center Observation Unit, as well as a collaborative effort among various disciplines to improve patient centered care.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2010
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Phoenix, Arizona, USA
Description:
The 14th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 13-15 October, 2010 at the Phoenix Convention Center in Phoenix, Arizona, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleChest Pain Center-Emergency Department Nurse Liaisonen_GB
dc.contributor.authorPullon, Rebeccaen_US
dc.author.detailsRebecca Pullon, RN, Chest Pain Center Coordinator, Johnson City Medical Center, Johnson City, Tennessee, USA, email: pullonra@msha.comen_US
dc.identifier.urihttp://hdl.handle.net/10755/182042-
dc.description.abstractPoster presentation, ANCC National Magnet Conference: An opportunity was identified to improve proper utilization of the Chest Pain Center Observation Unit, decrease Emergency Department wait times and limit unnecessary inpatient admissions for low risk cardiac patients. A Chest Pain Center/Emergency Department Nurse Liaison role was implemented to ensure that the patient having chest pain or a suspected cardiac event would receive efficient care while maintaining optimal patient safety. The goal of this position is to assess cardiac patients, provide education on the Chest Pain Center processes, and assist with the evaluation of criteria for inpatient or observation admissions for appropriate patient throughput. After a 90 day pilot study, the data reflected greater than expected success for all groups represented. The Chest Pain Center Observation services have been utilized appropriately and patient census has improved by 30% over baseline increasing the patient load by 1/3. Emergency Department wait times have reduced by approximately 60 minutes from Emergency physician evaluation to arrival in the Chest Pain Center. This has also helped to avoid unnecessary inpatient admissions for the cardiac patient. Patients are pleased with an Outpatient Observation admission to the hospital due to decreased cost and decreased length of stay which is reflected by improved patient satisfaction scores of 5% or greater on average. The success of this Nurse Liaison position has also helped to build stronger team work between the Emergency Department and the Chest Pain Center Observation Unit, as well as a collaborative effort among various disciplines to improve patient centered care.en_GB
dc.date.available2011-10-28T15:06:26Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:06:26Z-
dc.conference.date2010en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationPhoenix, Arizona, USAen_US
dc.descriptionThe 14th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 13-15 October, 2010 at the Phoenix Convention Center in Phoenix, Arizona, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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