2.50
Hdl Handle:
http://hdl.handle.net/10755/182188
Category:
Abstract
Type:
Presentation
Title:
Rediscovering the Spirit of Leadership
Author(s):
Jenkins, Marjorie
Author Details:
Marjorie Jenkins, Director, Nursing/Magnet Program Director, Moses Cone Health System, Greensboro, North Carolina, USA, email: marjorie.jenkins@mosescone.com
Abstract:
Podium presentation, ANCC National Magnet Conference: After adopting a new care delivery model, we identified a critical missing element. Specific processes existed for implementing the technical components of our model and leaders were empowered to devise outcomes to sustain the culture change. While we had an extensive leadership curriculum, the focus on self and self-care that is vital to caring for others, was absent. Utilizing the elements of transformational leadership, we developed a program, Re-discovering the Spirit of Leadership (RSL), as a buttress to enhance advocating for staff, guiding transition, and encouraging staff innovation. Our RSL course provides leaders the opportunity to rediscover and celebrate what drew them into leadership. Leaders reignite our mission of exceptional care with their visibility, accessibility, and communication with staff. Introducing the dialogue circle, leaders engage in open communication where deeper understanding and new possibilities are created. Understanding why it is hard for healthcare leaders to care for self, techniques of renewal are practiced. Leaders engage in focused mindfulness activities and complete commitments to renewal. Through peer feedback and coaching, leaders identify how they can create resonance. Employee panels help leaders understand the impact the leaders behaviors have on driving clinical outcomes. Leaders leave the course transformed. On our 2009 employee satisfaction survey, increases were achieved in 10 of 12 key variables. Patient satisfaction scores exceeded prior year scores. Quality indicators like Pneumonia Core measures increased to 91% and HA MRSA dropped 27%. We continue to demonstrate essential contributions, connecting leadership, the creation of healthy work environments, and quality outcomes.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2010
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Phoenix, Arizona, USA
Description:
The 14th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 13-15 October, 2010 at the Phoenix Convention Center in Phoenix, Arizona, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleRediscovering the Spirit of Leadershipen_GB
dc.contributor.authorJenkins, Marjorieen_US
dc.author.detailsMarjorie Jenkins, Director, Nursing/Magnet Program Director, Moses Cone Health System, Greensboro, North Carolina, USA, email: marjorie.jenkins@mosescone.comen_US
dc.identifier.urihttp://hdl.handle.net/10755/182188-
dc.description.abstractPodium presentation, ANCC National Magnet Conference: After adopting a new care delivery model, we identified a critical missing element. Specific processes existed for implementing the technical components of our model and leaders were empowered to devise outcomes to sustain the culture change. While we had an extensive leadership curriculum, the focus on self and self-care that is vital to caring for others, was absent. Utilizing the elements of transformational leadership, we developed a program, Re-discovering the Spirit of Leadership (RSL), as a buttress to enhance advocating for staff, guiding transition, and encouraging staff innovation. Our RSL course provides leaders the opportunity to rediscover and celebrate what drew them into leadership. Leaders reignite our mission of exceptional care with their visibility, accessibility, and communication with staff. Introducing the dialogue circle, leaders engage in open communication where deeper understanding and new possibilities are created. Understanding why it is hard for healthcare leaders to care for self, techniques of renewal are practiced. Leaders engage in focused mindfulness activities and complete commitments to renewal. Through peer feedback and coaching, leaders identify how they can create resonance. Employee panels help leaders understand the impact the leaders behaviors have on driving clinical outcomes. Leaders leave the course transformed. On our 2009 employee satisfaction survey, increases were achieved in 10 of 12 key variables. Patient satisfaction scores exceeded prior year scores. Quality indicators like Pneumonia Core measures increased to 91% and HA MRSA dropped 27%. We continue to demonstrate essential contributions, connecting leadership, the creation of healthy work environments, and quality outcomes.en_GB
dc.date.available2011-10-28T15:13:05Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:13:05Z-
dc.conference.date2010en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationPhoenix, Arizona, USAen_US
dc.descriptionThe 14th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 13-15 October, 2010 at the Phoenix Convention Center in Phoenix, Arizona, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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