2.50
Hdl Handle:
http://hdl.handle.net/10755/182205
Category:
Abstract
Type:
Presentation
Title:
Sustaining a Magnet Culture: A Recognition Program for Enhancing Staff Engagement
Author(s):
Kirsch, Sallie
Author Details:
Sallie Kirsch, PhD, RN, Director, Ambulatory Quality & Clinical Practice, Seattle Children's, Seattle, Washington, USA, email: sallie.kirsch@seattlechildrens.org
Abstract:
Podium presentation, ANCC National Magnet Conference: A unique challenge in supporting and sustaining a Magnet culture is the creation of engaged staff in all settings of nursing practice. Engagement is the foundation for a highly functional, psychologically healthy and productive staff. The sine qua non of engagement is the grand mean from the Gallup Employee Survey, which has national healthcare benchmarks. A critical aspect of creating an engaged workforce is recognition. Here at Seattle Children's we serve the largest geographic location of any free standing pediatric hospital in the country and employ over 1000 nurses who practice in settings as diverse as the telephone triage line to helicopter transports. This presentation will describe the creation of a program based on Maslows hierarchy of needs and use of recognition tactics at the local, organizational and community levels. Innovative strategies to improve staff engagement scores are presented, including the manner in which we planned, executed and measured their impact on nurses. A distinctive focus of this work was with ambulatory nurses who are responsible for complex care coordination and assuring that families are able to execute complicated plans of care in the home and community. Ambulatory nurses are often less recognized for their contributions than their peers involved in the daily care of hospitalized patients. Our program brought attention to the contributions of the ambulatory nursing staff to their unit/teams, the organization and to the community and resulted in measurable improvement in Gallup scores and staff engagement.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2010
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Phoenix, Arizona, USA
Description:
The 14th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 13-15 October, 2010 at the Phoenix Convention Center in Phoenix, Arizona, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleSustaining a Magnet Culture: A Recognition Program for Enhancing Staff Engagementen_GB
dc.contributor.authorKirsch, Sallieen_US
dc.author.detailsSallie Kirsch, PhD, RN, Director, Ambulatory Quality & Clinical Practice, Seattle Children's, Seattle, Washington, USA, email: sallie.kirsch@seattlechildrens.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182205-
dc.description.abstractPodium presentation, ANCC National Magnet Conference: A unique challenge in supporting and sustaining a Magnet culture is the creation of engaged staff in all settings of nursing practice. Engagement is the foundation for a highly functional, psychologically healthy and productive staff. The sine qua non of engagement is the grand mean from the Gallup Employee Survey, which has national healthcare benchmarks. A critical aspect of creating an engaged workforce is recognition. Here at Seattle Children's we serve the largest geographic location of any free standing pediatric hospital in the country and employ over 1000 nurses who practice in settings as diverse as the telephone triage line to helicopter transports. This presentation will describe the creation of a program based on Maslows hierarchy of needs and use of recognition tactics at the local, organizational and community levels. Innovative strategies to improve staff engagement scores are presented, including the manner in which we planned, executed and measured their impact on nurses. A distinctive focus of this work was with ambulatory nurses who are responsible for complex care coordination and assuring that families are able to execute complicated plans of care in the home and community. Ambulatory nurses are often less recognized for their contributions than their peers involved in the daily care of hospitalized patients. Our program brought attention to the contributions of the ambulatory nursing staff to their unit/teams, the organization and to the community and resulted in measurable improvement in Gallup scores and staff engagement.en_GB
dc.date.available2011-10-28T15:13:49Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:13:49Z-
dc.conference.date2010en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationPhoenix, Arizona, USAen_US
dc.descriptionThe 14th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 13-15 October, 2010 at the Phoenix Convention Center in Phoenix, Arizona, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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