2.50
Hdl Handle:
http://hdl.handle.net/10755/182226
Category:
Abstract
Type:
Presentation
Title:
Sometimes We Make Mistakes
Author(s):
Matter, Sheri
Author Details:
Sheri Matter, BSN, MS, MBA, NEA-BC, CNO, Vice President of Nursing, PinnacleHealth System, Harrisburg, Pennsylvania, USA, email: smatter@pinnaclehealth.org
Abstract:
Podium presentation, ANCC National Magnet Conference: As a community teaching hospital we are always exploring ways to increase the value and use of the individualized patients plans of care. In the past they have been an afterthought during a nurses day. The goal was to make plans of care a valued guide for delivering individualized evidenced based patient care by establishing a new process for our organization. With an electronic medical record and plans of care based on the evidence from software vendor the time was right to increase the value plans of care. This presentation will not only address the successes of raising the importance of the plans of care but the failures during the process. The change in process has brought the plans of care to be woven into the change of shift report and through staff input have been placed appropriate levels on the work list. Assumptions based on staff recommendations were made before the process changes, the goal of adding value was not met upon the first attempt. Mistakes that were made during this transformation of care could be lessons learned for other process changes. This session will highlight the plan of care process but more importantly talk about lessons learned when process changes do not go as planned and how to recover from such failures. The rework phase addressed trigger fatigue, the use of a project management office, and the role of nursing leadership during the recovery. The role of the CNO is pivotal for transformational leadership.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2010
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Phoenix, Arizona, USA
Description:
The 14th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 13-15 October, 2010 at the Phoenix Convention Center in Phoenix, Arizona, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleSometimes We Make Mistakesen_GB
dc.contributor.authorMatter, Sherien_US
dc.author.detailsSheri Matter, BSN, MS, MBA, NEA-BC, CNO, Vice President of Nursing, PinnacleHealth System, Harrisburg, Pennsylvania, USA, email: smatter@pinnaclehealth.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182226-
dc.description.abstractPodium presentation, ANCC National Magnet Conference: As a community teaching hospital we are always exploring ways to increase the value and use of the individualized patients plans of care. In the past they have been an afterthought during a nurses day. The goal was to make plans of care a valued guide for delivering individualized evidenced based patient care by establishing a new process for our organization. With an electronic medical record and plans of care based on the evidence from software vendor the time was right to increase the value plans of care. This presentation will not only address the successes of raising the importance of the plans of care but the failures during the process. The change in process has brought the plans of care to be woven into the change of shift report and through staff input have been placed appropriate levels on the work list. Assumptions based on staff recommendations were made before the process changes, the goal of adding value was not met upon the first attempt. Mistakes that were made during this transformation of care could be lessons learned for other process changes. This session will highlight the plan of care process but more importantly talk about lessons learned when process changes do not go as planned and how to recover from such failures. The rework phase addressed trigger fatigue, the use of a project management office, and the role of nursing leadership during the recovery. The role of the CNO is pivotal for transformational leadership.en_GB
dc.date.available2011-10-28T15:14:44Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:14:44Z-
dc.conference.date2010en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationPhoenix, Arizona, USAen_US
dc.descriptionThe 14th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 13-15 October, 2010 at the Phoenix Convention Center in Phoenix, Arizona, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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