Rebuilding the Foundation for a Healthy Work Environment: Achieving Excellence in Patient Care Outcomes

2.50
Hdl Handle:
http://hdl.handle.net/10755/182296
Category:
Abstract
Type:
Presentation
Title:
Rebuilding the Foundation for a Healthy Work Environment: Achieving Excellence in Patient Care Outcomes
Author(s):
Moore, Martie
Author Details:
Martie Moore, RN, BSN, MAOM, CPHQ, Providence St. Vincent Medical Center, Portland, Oregon, USA, email: martie.moore@providence.org
Abstract:
Background: In 2006, the Department of Nursing underwent substantial transitions in leadership and struggled with budgetary adjustments related to a climate of increasingly tight financial margins. Nurse satisfaction, as measured by NDNQI, fell below national benchmarks. Environment of Care Safety Survey completed in 2007 revealed significant lack of trust within the organization and a perceived disconnect between leadership and staff. More significantly, our nurse sensitive indicators showed an inconsistency in the care we were providing to our patients. Early in her new position in 2007, our Chief Nurse and her leadership team performed a comprehensive evaluation of the data. It became clear that breakdowns in interpersonal relationships were significant and that the spirituality of our organization seemed at odds with the fundamental need for fiscal stability. The goal of the nursing leadership team was to improve patient and nurse outcomes through the development of the elements of a healthy work place environment and bridging the gap between spirituality and practice. Methodology: A four-pronged approach of evidence-based initiatives was chosen to improve nursing practice and patient outcomes: development of the components of a healthy work place environment, improving communication through strategic education sessions, REACH (spirituality program), and the development of interdisciplinary partnership councils. Outcomes: This presentation will focus on the implementation of the four initiatives and their influence on our nurse sensitive outcomes. We will discuss the impact of leadership advocacy and influence, visibility, accessibility and communication to sustain programs within the current economic climate.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2009
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Louisville, Kentucky, USA
Description:
"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleRebuilding the Foundation for a Healthy Work Environment: Achieving Excellence in Patient Care Outcomesen_GB
dc.contributor.authorMoore, Martieen_US
dc.author.detailsMartie Moore, RN, BSN, MAOM, CPHQ, Providence St. Vincent Medical Center, Portland, Oregon, USA, email: martie.moore@providence.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182296-
dc.description.abstractBackground: In 2006, the Department of Nursing underwent substantial transitions in leadership and struggled with budgetary adjustments related to a climate of increasingly tight financial margins. Nurse satisfaction, as measured by NDNQI, fell below national benchmarks. Environment of Care Safety Survey completed in 2007 revealed significant lack of trust within the organization and a perceived disconnect between leadership and staff. More significantly, our nurse sensitive indicators showed an inconsistency in the care we were providing to our patients. Early in her new position in 2007, our Chief Nurse and her leadership team performed a comprehensive evaluation of the data. It became clear that breakdowns in interpersonal relationships were significant and that the spirituality of our organization seemed at odds with the fundamental need for fiscal stability. The goal of the nursing leadership team was to improve patient and nurse outcomes through the development of the elements of a healthy work place environment and bridging the gap between spirituality and practice. Methodology: A four-pronged approach of evidence-based initiatives was chosen to improve nursing practice and patient outcomes: development of the components of a healthy work place environment, improving communication through strategic education sessions, REACH (spirituality program), and the development of interdisciplinary partnership councils. Outcomes: This presentation will focus on the implementation of the four initiatives and their influence on our nurse sensitive outcomes. We will discuss the impact of leadership advocacy and influence, visibility, accessibility and communication to sustain programs within the current economic climate.en_GB
dc.date.available2011-10-28T15:17:58Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:17:58Z-
dc.conference.date2009en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationLouisville, Kentucky, USAen_US
dc.description"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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