2.50
Hdl Handle:
http://hdl.handle.net/10755/182337
Category:
Abstract
Type:
Presentation
Title:
Nurturing Magnetic Communication
Author(s):
Small, Deborah
Author Details:
Deborah Small, RN, MSN, Robinson Memorial Hospital, Ravenna, Ohio, USA, email: deb_small@yahoo.com
Abstract:
The rapid changes in medical care over the past 100 years have given more complex diagnoses, technology, advanced medications, research, longer life expectancy, and information overload. With these changes have come multiple opportunities for error. It is estimated that 98,000 Americans die annually from potentially preventable errors occurring in hospitals. According to a NQF, 24% of sentinel events are attributed to staffing, communication gaps, lack of teamwork and human factors. Multiple roles require teamwork and constant collaboration. This hospital set a goal to improve physician/nurse teamwork, improve communication, and improve patient outcomes. An effective communication and teamwork plan required multiple strategies. Physician interest was captured with a baseball analogy and the Navys SBAR situation, background, assessment, recommendation. A historical review of the evolution of the doctor/nurse role was conducted to frame current relationships. A baseball analogy was used to illustrate the team concept: Doctors are pitchers, highly skilled and specialized in different areas. Nurses are catchers. They need to read the patient/batter and signal to the doctor/pitcher. Home plate is the bedside. Like professional Pitchers and Catchers, Doctors and Nurses that know each others skills and signals are better at winning the game. SBAR was selected to communicate clinical information. Improving teamwork improved nurse physician relationships and patient outcomes. Survey of Physician satisfaction with nurses increased from 96 to 99 % Nurse Ratings of physicians increased from 50 to 75% Patient satisfaction improved 83.6 to 84.2 % Decreased LOS 4.2 to 4.0 Code blues decreased outside the Intensive Care Units. References: Hill, K. Collaboration is a Competency. JONA 2006 Sept. Vol 36(9) 390-391; Schmalenber, C., Kramer, M., King, C., Et al. Excellence Through Evidence: Securing Collegial/Collaborative Nurse-Physican Relationships, Part 2 . JONA 2005 Nov. Vol 35(11) 507-514.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2009
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Louisville, Kentucky, USA
Description:
"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleNurturing Magnetic Communicationen_GB
dc.contributor.authorSmall, Deborahen_US
dc.author.detailsDeborah Small, RN, MSN, Robinson Memorial Hospital, Ravenna, Ohio, USA, email: deb_small@yahoo.comen_US
dc.identifier.urihttp://hdl.handle.net/10755/182337-
dc.description.abstractThe rapid changes in medical care over the past 100 years have given more complex diagnoses, technology, advanced medications, research, longer life expectancy, and information overload. With these changes have come multiple opportunities for error. It is estimated that 98,000 Americans die annually from potentially preventable errors occurring in hospitals. According to a NQF, 24% of sentinel events are attributed to staffing, communication gaps, lack of teamwork and human factors. Multiple roles require teamwork and constant collaboration. This hospital set a goal to improve physician/nurse teamwork, improve communication, and improve patient outcomes. An effective communication and teamwork plan required multiple strategies. Physician interest was captured with a baseball analogy and the Navys SBAR situation, background, assessment, recommendation. A historical review of the evolution of the doctor/nurse role was conducted to frame current relationships. A baseball analogy was used to illustrate the team concept: Doctors are pitchers, highly skilled and specialized in different areas. Nurses are catchers. They need to read the patient/batter and signal to the doctor/pitcher. Home plate is the bedside. Like professional Pitchers and Catchers, Doctors and Nurses that know each others skills and signals are better at winning the game. SBAR was selected to communicate clinical information. Improving teamwork improved nurse physician relationships and patient outcomes. Survey of Physician satisfaction with nurses increased from 96 to 99 % Nurse Ratings of physicians increased from 50 to 75% Patient satisfaction improved 83.6 to 84.2 % Decreased LOS 4.2 to 4.0 Code blues decreased outside the Intensive Care Units. References: Hill, K. Collaboration is a Competency. JONA 2006 Sept. Vol 36(9) 390-391; Schmalenber, C., Kramer, M., King, C., Et al. Excellence Through Evidence: Securing Collegial/Collaborative Nurse-Physican Relationships, Part 2 . JONA 2005 Nov. Vol 35(11) 507-514.en_GB
dc.date.available2011-10-28T15:19:47Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:19:47Z-
dc.conference.date2009en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationLouisville, Kentucky, USAen_US
dc.description"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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