2.50
Hdl Handle:
http://hdl.handle.net/10755/182367
Category:
Abstract
Type:
Presentation
Title:
Mobilize Caring: Taking the Show on the Road
Author(s):
Wiegand, Lori; Muir, Joy; Pinter, Teresa
Author Details:
Lori Wiegand, MSN, CNAA, OSF Saint Francis Medical Center, Peoria, Illinois, USA, email: lori.wiegand@osfhealthcare.org; Joy Muir, RN; Teresa Pinter, RN
Abstract:
Poster Presentation: The opening act for hospital admissions requires multiple steps to coordinate collection of patient information, create relationships with anxious patients and requires nursing to set in motion multiple referrals to other caregivers. Admission processes are tedious and time consuming and leads to assembly line care. Our patient flow analysis noted gaps in our admission care processes. We were using a 20 bed intake holding area for a limited % of admissions that were often held greater than four hours and then moved again while post discharge audits revealed 60% of patients had missing referrals and/or incomplete JCAHO admission elements. Bedside nurses expressed dissatisfaction with job enjoyment, and lack of autonomy over their practice as they scrambled to complete admissions and multiple tasks. Patients were being shuttled from ED to holding intake beds and on to unit beds becoming only a supporting actor in their care. A 6 Sigma team with staff RNs was formed to eliminate and apply lean principles to reduce non value added steps, reduce cycle time, improve admission outcomes and increase satisfaction of patients and caregivers. Our goal was to empower bedside nurses to create and practice within a safe environment that embraced caring excellence for every patient and every caregiver. The nurses developed an innovative virtual mobile admission care unit and took their show on the road. Today, with the aid of the bed placement RN, mobile admission nurses select patients from the bed board, greet patients as they are admitted directly to their unit bed, complete the admission and provide the missing caring link as they hand off the patient directly to the bedside RN. A real time audit process initiated by mobile RNs has resulted in a 60% improvement in complete admission databases and referrals within 24 hours of admission. Today, without additional FTEs, over 85% of patients are admitted by the mobile nurses instead of the 11- 22% completed by...[Please contact the primary investigator for more information about this poster presentation.]
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2008
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Salt Lake City, Utah, USA
Description:
The 12th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 15-17 October, 2008 in Salt Lake City, Utah, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleMobilize Caring: Taking the Show on the Roaden_GB
dc.contributor.authorWiegand, Lorien_US
dc.contributor.authorMuir, Joyen_US
dc.contributor.authorPinter, Teresaen_US
dc.author.detailsLori Wiegand, MSN, CNAA, OSF Saint Francis Medical Center, Peoria, Illinois, USA, email: lori.wiegand@osfhealthcare.org; Joy Muir, RN; Teresa Pinter, RNen_US
dc.identifier.urihttp://hdl.handle.net/10755/182367-
dc.description.abstractPoster Presentation: The opening act for hospital admissions requires multiple steps to coordinate collection of patient information, create relationships with anxious patients and requires nursing to set in motion multiple referrals to other caregivers. Admission processes are tedious and time consuming and leads to assembly line care. Our patient flow analysis noted gaps in our admission care processes. We were using a 20 bed intake holding area for a limited % of admissions that were often held greater than four hours and then moved again while post discharge audits revealed 60% of patients had missing referrals and/or incomplete JCAHO admission elements. Bedside nurses expressed dissatisfaction with job enjoyment, and lack of autonomy over their practice as they scrambled to complete admissions and multiple tasks. Patients were being shuttled from ED to holding intake beds and on to unit beds becoming only a supporting actor in their care. A 6 Sigma team with staff RNs was formed to eliminate and apply lean principles to reduce non value added steps, reduce cycle time, improve admission outcomes and increase satisfaction of patients and caregivers. Our goal was to empower bedside nurses to create and practice within a safe environment that embraced caring excellence for every patient and every caregiver. The nurses developed an innovative virtual mobile admission care unit and took their show on the road. Today, with the aid of the bed placement RN, mobile admission nurses select patients from the bed board, greet patients as they are admitted directly to their unit bed, complete the admission and provide the missing caring link as they hand off the patient directly to the bedside RN. A real time audit process initiated by mobile RNs has resulted in a 60% improvement in complete admission databases and referrals within 24 hours of admission. Today, without additional FTEs, over 85% of patients are admitted by the mobile nurses instead of the 11- 22% completed by...[Please contact the primary investigator for more information about this poster presentation.]en_GB
dc.date.available2011-10-28T15:21:09Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:21:09Z-
dc.conference.date2008en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationSalt Lake City, Utah, USAen_US
dc.descriptionThe 12th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 15-17 October, 2008 in Salt Lake City, Utah, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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