2.50
Hdl Handle:
http://hdl.handle.net/10755/182381
Category:
Abstract
Type:
Presentation
Title:
Creating a Cost Effective, Innovative On-Call Program that Supports Our Aging Workforce
Author(s):
Atkin, Don
Author Details:
Don Atkin, BS, RN, St. Luke's Meridian Medical Center, Meridian, Idaho, USA, email: atkind@slrmc.org
Abstract:
In the current culture, hospitals are asked to improve patient satisfaction, standards of care, and increase shared-governance while remaining fiscally responsible. Our Peri-Anesthesia departments are open Monday through Friday from 0530 to 2100. Recovery room staff must be available for 24/7 coverage for emergent surgical cases, leaving a total of 108 hours per week of call coverage need. This amount of call coverage can have a draining effect on the staff, as well as the budget. As a Magnet facility we want to ensure that the standards of patient care are consistent with best practices and nationally recognized professional standards. Patient care is directly related to the presence of dependable/alert staff. In our department, call shifts impacted staffing in one of two ways: RN fatigue or RN absence during post-call shifts. Both of these reflect the difficulties staff have of recovering after sleep disturbances or deprivation related to call shift. Staff took ownership of this challenge and turned it into their opportunity to shine. In brief we developed an exempt call team model which we would like to share. Net results: We are able to obtain the highest level of patient satisfaction and outcomes by having consistent and alert staff 24/7. We reduced our fiscal imprint remaining under budget with decreases in overtime and double time charges; we have moved staff to more efficient shifts according to patient needs. Staff morale has improved tremendously; retention is up and post-call sick days are reduced due to the elimination of call requirements. Reference: A Position Statement on ON Call/Work Schedule, ASPAN Representative Assembly, Approved April 18, 1999
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2009
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Louisville, Kentucky, USA
Description:
"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleCreating a Cost Effective, Innovative On-Call Program that Supports Our Aging Workforceen_GB
dc.contributor.authorAtkin, Donen_US
dc.author.detailsDon Atkin, BS, RN, St. Luke's Meridian Medical Center, Meridian, Idaho, USA, email: atkind@slrmc.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182381-
dc.description.abstractIn the current culture, hospitals are asked to improve patient satisfaction, standards of care, and increase shared-governance while remaining fiscally responsible. Our Peri-Anesthesia departments are open Monday through Friday from 0530 to 2100. Recovery room staff must be available for 24/7 coverage for emergent surgical cases, leaving a total of 108 hours per week of call coverage need. This amount of call coverage can have a draining effect on the staff, as well as the budget. As a Magnet facility we want to ensure that the standards of patient care are consistent with best practices and nationally recognized professional standards. Patient care is directly related to the presence of dependable/alert staff. In our department, call shifts impacted staffing in one of two ways: RN fatigue or RN absence during post-call shifts. Both of these reflect the difficulties staff have of recovering after sleep disturbances or deprivation related to call shift. Staff took ownership of this challenge and turned it into their opportunity to shine. In brief we developed an exempt call team model which we would like to share. Net results: We are able to obtain the highest level of patient satisfaction and outcomes by having consistent and alert staff 24/7. We reduced our fiscal imprint remaining under budget with decreases in overtime and double time charges; we have moved staff to more efficient shifts according to patient needs. Staff morale has improved tremendously; retention is up and post-call sick days are reduced due to the elimination of call requirements. Reference: A Position Statement on ON Call/Work Schedule, ASPAN Representative Assembly, Approved April 18, 1999en_GB
dc.date.available2011-10-28T15:21:46Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:21:46Z-
dc.conference.date2009en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationLouisville, Kentucky, USAen_US
dc.description"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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