2.50
Hdl Handle:
http://hdl.handle.net/10755/182427
Category:
Abstract
Type:
Presentation
Title:
The Nursing Dashboard - A Tool to Improve Patient Outcomes and Showcase Nursing Excellence
Author(s):
Burchett, Claudia
Author Details:
Claudia Burchett, RN, MBA, FACHE, CNAA, Southern Ohio Medical Center, Portsmouth, Ohio, USA, email: Burchetc@somc.org
Abstract:
The organization deploys dashboards across all nursing units based on five strategic values: Safety, Quality, Service, Relationships and Performance. Unit teams monitor critical indicators in each value, based on patient populations, evidence-based practice and available benchmarks. Indicators are listed; data are collected and displayed. Indicators meeting the goal are displayed in green; indicators that are not meeting the goal are displayed in red. Unit staffs develop and deploy rapid-cycle action plans when an indicator is red; staffs modify and update action plans every 90 days. The data are disseminated to all stakeholders by displaying the dashboards on each unit's bulletin board; dashboards are also available on the intranet site. Managers and staff review dashboards at monthly meetings. Staffs document accomplishments on the dashboards and each unit celebrates incremental achievements. The Nursing Services Dashboard represents the strategic plan for Nursing Services and presents consolidated results for all units where nursing is practiced. Outcomes guide the agenda for the annual nursing strategic planning retreat. Indicators deemed organization-wide are incorporated into organizational dashboards. Year-end results in the five organizational dashboards are linked to each employee's pay-for-performance bonus at the end of the year. Staff involvement in selection of indicators and development of action plans is crucial to staff engagement. Consistent communication and unit-level dashboard displays assist in maintaining staff awareness. Celebration of achievements gives energy to the process. And finally, outcomes are linked to pay. These strategies are successful in creating and sustaining a culture of excellence in the nursing organization.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2009
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Louisville, Kentucky, USA
Description:
"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleThe Nursing Dashboard - A Tool to Improve Patient Outcomes and Showcase Nursing Excellenceen_GB
dc.contributor.authorBurchett, Claudiaen_US
dc.author.detailsClaudia Burchett, RN, MBA, FACHE, CNAA, Southern Ohio Medical Center, Portsmouth, Ohio, USA, email: Burchetc@somc.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182427-
dc.description.abstractThe organization deploys dashboards across all nursing units based on five strategic values: Safety, Quality, Service, Relationships and Performance. Unit teams monitor critical indicators in each value, based on patient populations, evidence-based practice and available benchmarks. Indicators are listed; data are collected and displayed. Indicators meeting the goal are displayed in green; indicators that are not meeting the goal are displayed in red. Unit staffs develop and deploy rapid-cycle action plans when an indicator is red; staffs modify and update action plans every 90 days. The data are disseminated to all stakeholders by displaying the dashboards on each unit's bulletin board; dashboards are also available on the intranet site. Managers and staff review dashboards at monthly meetings. Staffs document accomplishments on the dashboards and each unit celebrates incremental achievements. The Nursing Services Dashboard represents the strategic plan for Nursing Services and presents consolidated results for all units where nursing is practiced. Outcomes guide the agenda for the annual nursing strategic planning retreat. Indicators deemed organization-wide are incorporated into organizational dashboards. Year-end results in the five organizational dashboards are linked to each employee's pay-for-performance bonus at the end of the year. Staff involvement in selection of indicators and development of action plans is crucial to staff engagement. Consistent communication and unit-level dashboard displays assist in maintaining staff awareness. Celebration of achievements gives energy to the process. And finally, outcomes are linked to pay. These strategies are successful in creating and sustaining a culture of excellence in the nursing organization.en_GB
dc.date.available2011-10-28T15:23:45Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:23:45Z-
dc.conference.date2009en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationLouisville, Kentucky, USAen_US
dc.description"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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