2.50
Hdl Handle:
http://hdl.handle.net/10755/182438
Category:
Abstract
Type:
Presentation
Title:
Streamlining the Course for Patient Hand-Offs
Author(s):
Clements, Carol
Author Details:
Carol Clements, RN, CMSRN, Tampa General Hospital, Tampa, Florida, USA, email: cclements@tgh.org
Abstract:
In support of the hospitals nursing philosophy, nursing leadership sought to implement a hand-off technology system with walking rounds, providing structure to ensure the safe movement of patients along the continuum of care. Preplanning survey results demonstrated an average time for shift change report was approximately 30-45 minutes for an assignment of 4 to 6 patients. The assurance that staff receive required and pertinent patient information, while providing seamless patient care, was high priority. The nursing units involvement in developing report content was imperative to designing a system that represented a variety of nursing specialties. The technology facilitated the delivery of hand-offs by phone with web access for monitoring. Walking rounds supported the process by allowing time for questions and answers. To monitor compliance and success, a reporting dashboard illustrated the percentage of reports accessed, with usage shown by department and individual. Implementing the solution required a concerted effort between nursing leadership and information systems. Learning to speak each others language resulted in a collaborative effort to provide the best care possible. Nursing education, compliance monitoring and troubleshooting became shared responsibilities as the team approach expanded. The hospital achieved its goal of implementing a standardized approach to hand-off communication using technology and walking rounds. Twenty-six departments utilize the approach to safely coordinate hand-offs. As of January 1, 2009, compliance rate standards increased to 85 percent with 11 of 26 departments achieving this mark or higher. Plans are also underway to utilize the technology for patient transfers and family involvement. References: Adamski, Pat, RN, MS, MBA. JCAHO Solutions: Implement a Handoff Communications Approach. Nursing Management. January 2007.; Runy, Lee Ann. Patient Handoffs, Hospitals and Health Networks. May 2008.; Using Ideas from Other Industries and Technology to Improve Hand-off Communication. Improving Hand-off Communication. Joint Commission on Accreditation of Healthcare Organizations, 2007.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2009
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Louisville, Kentucky, USA
Description:
"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleStreamlining the Course for Patient Hand-Offsen_GB
dc.contributor.authorClements, Carolen_US
dc.author.detailsCarol Clements, RN, CMSRN, Tampa General Hospital, Tampa, Florida, USA, email: cclements@tgh.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182438-
dc.description.abstractIn support of the hospitals nursing philosophy, nursing leadership sought to implement a hand-off technology system with walking rounds, providing structure to ensure the safe movement of patients along the continuum of care. Preplanning survey results demonstrated an average time for shift change report was approximately 30-45 minutes for an assignment of 4 to 6 patients. The assurance that staff receive required and pertinent patient information, while providing seamless patient care, was high priority. The nursing units involvement in developing report content was imperative to designing a system that represented a variety of nursing specialties. The technology facilitated the delivery of hand-offs by phone with web access for monitoring. Walking rounds supported the process by allowing time for questions and answers. To monitor compliance and success, a reporting dashboard illustrated the percentage of reports accessed, with usage shown by department and individual. Implementing the solution required a concerted effort between nursing leadership and information systems. Learning to speak each others language resulted in a collaborative effort to provide the best care possible. Nursing education, compliance monitoring and troubleshooting became shared responsibilities as the team approach expanded. The hospital achieved its goal of implementing a standardized approach to hand-off communication using technology and walking rounds. Twenty-six departments utilize the approach to safely coordinate hand-offs. As of January 1, 2009, compliance rate standards increased to 85 percent with 11 of 26 departments achieving this mark or higher. Plans are also underway to utilize the technology for patient transfers and family involvement. References: Adamski, Pat, RN, MS, MBA. JCAHO Solutions: Implement a Handoff Communications Approach. Nursing Management. January 2007.; Runy, Lee Ann. Patient Handoffs, Hospitals and Health Networks. May 2008.; Using Ideas from Other Industries and Technology to Improve Hand-off Communication. Improving Hand-off Communication. Joint Commission on Accreditation of Healthcare Organizations, 2007.en_GB
dc.date.available2011-10-28T15:24:13Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:24:13Z-
dc.conference.date2009en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationLouisville, Kentucky, USAen_US
dc.description"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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