2.50
Hdl Handle:
http://hdl.handle.net/10755/182457
Category:
Abstract
Type:
Presentation
Title:
Pain and Quality Care: How a Comprehensive Pain Control Initiative Improved Patient Satisfaction
Author(s):
Davis, Michael
Author Details:
Michael Davis, RN, BSN, NE-BC, Baystate Medical Center, Springfield, Massachusetts, USA, email: michael.davis@bhs.org
Abstract:
Background: 44 bed surgical intermediate care unit with patient satisfaction scores below national benchmark. Pain is the most frequent symptom reported by patients in acute care settings. Pain management is known to influence overall quality of care as perceived by patients. Pain is often undertreated and mismanaged in hospital settings. Survey of RN and MD surgical residents indicated lack of awareness of best practice related to pain management. Goals: Improve pain management through implementation of best practice. Improve overall patient satisfaction scores. Interventions: Re-educated surgical residents, RNs, PCTs related to best practice for pain management. Established arount-the-clock analgesic administration of surgical patients. Patient and staff awareness campaign. -patient pain bill of rights posten in every patient room. -invitation to partner with staff to manage pain posted in every room. -pain banner at entrance to unit. -pain scales posted in every room. -pain information brochures given to every patient/family. Research Design: Retrospective, quasi-experimental. Methodology: Professional Research Consultants conducted 50 phone interviews/quarter, asking 71 distinct questions related to hospitalization of discharged patients, including questions specific to pain management. Examined results of patient satisfaction surveys before and after intervention. Data Analysis: Descriptive statistics. Testing of assumptions for independent t-test. Mann-Whitney mu, one-tailed (p less than .05). Results: Patients were more satisfied with the overall care after the pain management initiative was implemented vs prior to the initiative. Patients were more satisfied with the pain management by staff after the pain management initiative vs prior to the initiative. Patients were more satisfied with the explanation provided by staff about pain medications and side effects after the initiative vs prior to the initiative. (statistical analysis to be included on poster)
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2009
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Louisville, Kentucky, USA
Description:
"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titlePain and Quality Care: How a Comprehensive Pain Control Initiative Improved Patient Satisfactionen_GB
dc.contributor.authorDavis, Michaelen_US
dc.author.detailsMichael Davis, RN, BSN, NE-BC, Baystate Medical Center, Springfield, Massachusetts, USA, email: michael.davis@bhs.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182457-
dc.description.abstractBackground: 44 bed surgical intermediate care unit with patient satisfaction scores below national benchmark. Pain is the most frequent symptom reported by patients in acute care settings. Pain management is known to influence overall quality of care as perceived by patients. Pain is often undertreated and mismanaged in hospital settings. Survey of RN and MD surgical residents indicated lack of awareness of best practice related to pain management. Goals: Improve pain management through implementation of best practice. Improve overall patient satisfaction scores. Interventions: Re-educated surgical residents, RNs, PCTs related to best practice for pain management. Established arount-the-clock analgesic administration of surgical patients. Patient and staff awareness campaign. -patient pain bill of rights posten in every patient room. -invitation to partner with staff to manage pain posted in every room. -pain banner at entrance to unit. -pain scales posted in every room. -pain information brochures given to every patient/family. Research Design: Retrospective, quasi-experimental. Methodology: Professional Research Consultants conducted 50 phone interviews/quarter, asking 71 distinct questions related to hospitalization of discharged patients, including questions specific to pain management. Examined results of patient satisfaction surveys before and after intervention. Data Analysis: Descriptive statistics. Testing of assumptions for independent t-test. Mann-Whitney mu, one-tailed (p less than .05). Results: Patients were more satisfied with the overall care after the pain management initiative was implemented vs prior to the initiative. Patients were more satisfied with the pain management by staff after the pain management initiative vs prior to the initiative. Patients were more satisfied with the explanation provided by staff about pain medications and side effects after the initiative vs prior to the initiative. (statistical analysis to be included on poster)en_GB
dc.date.available2011-10-28T15:25:06Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:25:06Z-
dc.conference.date2009en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationLouisville, Kentucky, USAen_US
dc.description"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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