2.50
Hdl Handle:
http://hdl.handle.net/10755/182469
Category:
Abstract
Type:
Presentation
Title:
I've Got Wings: Improving Patient Safety
Author(s):
Drummond-Huth, Barbara
Author Details:
Barbara Drummond-Huth, RN, MSH, MSN, NEA-BC, Flagler Hospital, Inc., St. Augustine, Florida, USA, email: barbara.huth@flaglerhospital.org
Abstract:
Crew Resource Management was developed by NASA after research found that 70%-80% of all aviation accidents were caused by human error in a team setting. While scheduled airlines have now exceeded the "Six Sigma" benchmark, no healthcare process approaches this level of safety. In fact, studies found that a patient was more likely to get his baggage delivered to the correct destination than he was to receive the right medication as an inpatient. To meet the Joint Commission National Patient Safety Goals, hospitals have adopted proven safety tools from ultra safe organizations. We selected the "Apollo" program, based on Crew Resource Management, because "working harder" and "paying more attention" does not prevent the majority of medical errors. "Apollo" provided a comprehensive education program to both leadership and the entire staff, focusing on communication lessons learned in aviation safety. Completion of the Apollo program entitles the participant to wear a "wings" lapel pin. Outcomes include: Enhanced communication between nurses and physicians, nursing staff input in the development of safety handbooks, equivalent to aviation's pre-flight checklists, providing a consistent approach to many high risk medical processes and procedures, a decrease in the need for adverse event meetings, the scheduling of nursing huddles at all levels and interventions to enhance employee and patient involvement in continuous improvement of communication strategies. Our hospital was listed by Thomson's top 100 hospitals, for performance improvement. Reference: Crew Resource Management: The flight plan for lasting change in patient safety. F. Andrew Gaffney MD, FACC, Captain Stephen W. Harden, Rhea Seddon, MD.
Repository Posting Date:
28-Oct-2011
Date of Publication:
28-Oct-2011
Conference Date:
2009
Conference Name:
ANCC National Magnet Conference
Conference Host:
American Nurses Credentialing Center
Conference Location:
Louisville, Kentucky, USA
Description:
"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.
Note:
This is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.

Full metadata record

DC FieldValue Language
dc.type.categoryAbstracten_US
dc.typePresentationen_GB
dc.titleI've Got Wings: Improving Patient Safetyen_GB
dc.contributor.authorDrummond-Huth, Barbaraen_US
dc.author.detailsBarbara Drummond-Huth, RN, MSH, MSN, NEA-BC, Flagler Hospital, Inc., St. Augustine, Florida, USA, email: barbara.huth@flaglerhospital.orgen_US
dc.identifier.urihttp://hdl.handle.net/10755/182469-
dc.description.abstractCrew Resource Management was developed by NASA after research found that 70%-80% of all aviation accidents were caused by human error in a team setting. While scheduled airlines have now exceeded the "Six Sigma" benchmark, no healthcare process approaches this level of safety. In fact, studies found that a patient was more likely to get his baggage delivered to the correct destination than he was to receive the right medication as an inpatient. To meet the Joint Commission National Patient Safety Goals, hospitals have adopted proven safety tools from ultra safe organizations. We selected the "Apollo" program, based on Crew Resource Management, because "working harder" and "paying more attention" does not prevent the majority of medical errors. "Apollo" provided a comprehensive education program to both leadership and the entire staff, focusing on communication lessons learned in aviation safety. Completion of the Apollo program entitles the participant to wear a "wings" lapel pin. Outcomes include: Enhanced communication between nurses and physicians, nursing staff input in the development of safety handbooks, equivalent to aviation's pre-flight checklists, providing a consistent approach to many high risk medical processes and procedures, a decrease in the need for adverse event meetings, the scheduling of nursing huddles at all levels and interventions to enhance employee and patient involvement in continuous improvement of communication strategies. Our hospital was listed by Thomson's top 100 hospitals, for performance improvement. Reference: Crew Resource Management: The flight plan for lasting change in patient safety. F. Andrew Gaffney MD, FACC, Captain Stephen W. Harden, Rhea Seddon, MD.en_GB
dc.date.available2011-10-28T15:25:38Z-
dc.date.issued2011-10-28en_GB
dc.date.accessioned2011-10-28T15:25:38Z-
dc.conference.date2009en_US
dc.conference.nameANCC National Magnet Conferenceen_US
dc.conference.hostAmerican Nurses Credentialing Centeren_US
dc.conference.locationLouisville, Kentucky, USAen_US
dc.description"Magnet: Inspiring Innovation, Achieving Outcomes" was the theme and "Explore the relationship among leadership, innovation, and nursing practice outcomes" was the goal of the 13th American Nurses Credentialing Center (ANCC) National Magnet Conference, held 1-3 October, 2009 in Louisville, Kentucky, USA.en_US
dc.description.noteThis is an abstract-only submission. If the author has submitted a full-text item based on this abstract, you may find it by browsing the Virginia Henderson Global Nursing e-Repository by author. If author contact information is available in this abstract, please feel free to contact him or her with your queries regarding this submission. Alternatively, please contact the conference host, journal, or publisher (according to the circumstance) for further details regarding this item. If a citation is listed in this record, the item has been published and is available via open-access avenues or a journal/database subscription. Contact your library for assistance in obtaining the as-published article.-
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